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Kimpton El Castelar Polanco by IHG

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Photo gallery for Kimpton El Castelar Polanco by IHG

A modern hotel room with a large sliding glass door leading to an outdoor balcony, furnished with a sofa, chairs, and a small table.
A modern interior with a staircase, two wooden chairs, a large framed artwork, and a potted plant.
A corner room with a large window, two chairs, a small table, and a potted plant.
A modern hotel entrance with a curved balcony, a staircase leading to the entrance, and potted plants.
A modern hotel room with a large bed, a desk, a chair, and a view of the city.

Reviews

10 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Free airport shuttle
  • Pet friendly
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Emilio Castelar 107 Colonia Polanco, Mexico City, Nuevo Leon, 11550
  • Place, Avenida Presidente Masaryk
    ‪2 min walk‬
  • Place, Paseo de la Reforma
    ‪5 min walk‬
  • Place, Auditorio Nacional
    ‪8 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪34 min drive‬

Room options

View all photos for Premium Room, 1 King Bed, Balcony

A modern hotel room with a wooden partition, a round table with a chair, a large mirror, and a window with curtains.

Premium Room, 1 King Bed, Balcony

  • 782 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Terrace

A modern hotel room with a wooden partition, a round table with a chair, a large mirror, and a window with curtains.

Premium Room, 1 King Bed, Terrace

  • 517 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Terrace

A modern hotel room with a wooden partition, a round table with a chair, a large mirror, and a window with curtains.

Suite, 1 Bedroom, Terrace

  • 521 sq ft
  • Sleeps 3
  • 1 Twin Bed

View all photos for Premium Room

A modern hotel room with a bed, a desk, a chair, a small table, and a bathroom visible through an open door.

Premium Room

  • 329 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room

A modern hotel room with a bed, a desk, a chair, a small table, and a bathroom visible through an open door.

Standard Room

  • 329 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, 1 King Bed (Essential)

A modern hotel room with a wooden partition, a round table with a chair, a large mirror, and a window with curtains.

Room, 1 King Bed (Essential)

  • 329 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Balcony, Corner (Spa)

A modern hotel room with a wooden partition, a round table with a chair, a large mirror, and a window with curtains.

Premium Room, 1 King Bed, Balcony, Corner (Spa)

  • City view
  • 353 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Spa)

A modern hotel room with a wooden partition, a round table with a chair, a large mirror, and a window with curtains.

Premium Room, 1 King Bed (Spa)

  • 406 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Mobility Accessible (Essential)

A modern hotel room with two beds, a nightstand, a vase with flowers, and two framed artworks on the wall.

Room, 2 Queen Beds, Mobility Accessible (Essential)

  • 357 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Essential Atrium View)

A modern hotel room with two beds, a nightstand, a vase with flowers, and two framed artworks on the wall.

Room, 2 Queen Beds (Essential Atrium View)

  • 324 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (Lincoln)

A bathroom with a large mirror, a wall-mounted light fixture, a sink with modern faucets, a potted plant, and a marble countertop.

Suite, 1 Bedroom (Lincoln)

  • City view
  • 1119 sq ft
  • Sleeps 4
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed, Terrace (Spa)

A modern hotel room with a wooden partition, a round table with books, a mirror, and a view into the bathroom.

Premium Room, 1 King Bed, Terrace (Spa)

  • City view
  • 517 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Mexico City

Polanco stay.Within a 10-minute walk of this Polanco hotel, you'll find Avenida Presidente Masaryk and Paseo de la Reforma. Also, Auditorio Nacional is within half a mile (1 km) and Angel of Independence Monument is within 3 miles (5 km).

What's nearby

  • Lincoln Park - 1 min walk - 0.1 miles
  • Avenida Presidente Masaryk - 2 min walk - 0.1 miles
  • Chapultepec Park - 5 min walk - 0.3 miles
  • Paseo de la Reforma - 5 min walk - 0.3 miles
  • Auditorio Nacional - 8 min walk - 0.5 miles

Getting around

  • Mexico City Fortuna Station - 9 min drive
  • Polanco Station - 12 min walk
  • Benito Juarez International Airport (MEX) - 45 min drive

Restaurants

  • ‪L'Entrecote - ‬1 min walk
  • ‪Casa Portuguesa - ‬1 min walk
  • ‪Sliders - ‬1 min walk
  • ‪Joselo - ‬1 min walk
  • ‪Limantour - ‬1 min walk

About this property

Kimpton El Castelar Polanco by IHG

4.5-star luxury hotel near Avenida Presidente Masaryk
As a guest of Kimpton El Castelar Polanco by IHG, you'll find an outdoor pool, a health club, complimentary bicycles, and in-room fitness. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

A rooftop terrace, spa services, and tour/ticket assistance are also featured at the luxury Kimpton El Castelar Polanco by IHG. A roundtrip airport shuttle is free (available 24 hours). A complete renovation of Kimpton El Castelar Polanco by IHG was completed in April 2026.

This 4.5-star Mexico City hotel is smoke free.

  • 1 building
  • 34 guestrooms or units
  • 6 levels
  • Built in 1940
  • Manager's reception (free)
  • Terrace on the roof
  • Cabanas by the pool (free)
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Kimpton El Castelar Polanco by IHG offers 34 air-conditioned accommodations with minibars and laptop-compatible safes. These individually decorated accommodations include dining tables. Select Comfort beds feature down comforters and premium bedding. 55-inch Smart televisions come with premium cable channels and pay movies. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

This Mexico City hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include printers and phones; local and international calls are complimentary (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, Swedish massages, and facials.

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Property amenities

Family friendly

  • Art supplies
  • Children's books
  • Dining table
  • In-room crib
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour free roundtrip airport shuttle on request

Food and drink

  • Daily local cuisine breakfast available 6:30 AM to 11:00 AM for a fee: MXN 500 to 800 for adults and MXN 500 to 500 for children
  • A bar/lounge
  • A restaurant
  • Afternoon tea
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Free bicycle rentals
  • Health club
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (35 inch wide door)
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchairs on site

Room amenities

Entertainment

  • 55-inch smart TV with premium cable channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Dining table
  • Espresso maker
  • Free bottled water
  • In-room dining only
  • Limited room service
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Electrical adapters
  • Free international calls
  • Free local calls
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Printer
  • Recycling
  • Soundproofed rooms
  • Window screens
  • Workout equipment

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Information provided by the property may be translated using automated translation tools

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Food and water bowls and litter boxes are available

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 6000 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately MXN 500 to 800 for adults, and MXN 500 to 500 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Discover, debit cards, cash, mobile payments, Google Pay, and Apple Pay. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited. Guests can access their rooms with a mobile device.

Property Registration Number MH2018-07-12PV00245942

We should mention

  • Pool access available from 9:00 AM to 7:30 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Set meals are served in guestrooms only (no menus or public dining).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Frequently asked questions

How close is Kimpton El Castelar Polanco by IHG to the airport?

Kimpton El Castelar Polanco by IHG is 10.6 mi (45-min drive) away from the Benito Juarez International Airport (MEX) airport, the closest popular airport to the property.

How much does it cost to stay at Kimpton El Castelar Polanco by IHG?

As of Sep 15, 2026, prices found for a 1-night stay for 2 adults at Kimpton El Castelar Polanco by IHG on Sep 21, 2026 start from $467, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Kimpton El Castelar Polanco by IHG have an airport shuttle?

Kimpton El Castelar Polanco by IHG offers a free airport shuttle, available 24 hours a day, on request.

Does Kimpton El Castelar Polanco by IHG offer free breakfast?

Free breakfast isn’t offered at Kimpton El Castelar Polanco by IHG, but local cuisine breakfast is offered for a fee of between MXN 500 and 800 for adults, MXN 500 and 500 for children. It's available every day from 6:30 AM to 11:00 AM.

Is there a casino at Kimpton El Castelar Polanco by IHG?

No, there is no casino at this hotel.

What time is check-in at Kimpton El Castelar Polanco by IHG?

Check-in start time: 4:00 PM; Check-in end time: anytime.

Is there free parking at Kimpton El Castelar Polanco by IHG?

Free parking is not available at this hotel.

Does Kimpton El Castelar Polanco by IHG have a pool?

Kimpton El Castelar Polanco by IHG features an outdoor pool. Guests can enjoy pool access from 9:00 AM to 7:30 PM.

Does Kimpton El Castelar Polanco by IHG have a restaurant?

Kimpton El Castelar Polanco by IHG is home to EMILIO, which features Spanish cuisine, al fresco dining, and brunch.

Does Kimpton El Castelar Polanco by IHG have a spa?

This hotel doesn't have a spa, but it does offer deep-tissue massages and facials.

How close is Kimpton El Castelar Polanco by IHG to downtown Mexico City?

Kimpton El Castelar Polanco by IHG is 4.1 mi away from Mexico City.

Kimpton El Castelar Polanco by IHG Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 1 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 0 out of 1 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible staff.
Stayed 3 nights in Aug 2026