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JW Marriott Hotel Mexico City Polanco

5.0 star property
5-star luxury hotel near Paseo de la Reforma

Choose dates to view prices

Photo gallery for JW Marriott Hotel Mexico City Polanco

3 restaurants, breakfast, lunch, dinner served; Mexican cuisine
Outdoor pool, sun loungers
Terrace/patio
3 bars/lounges
3 bars/lounges

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Andres Bello No 29, Mexico City, 11560
  • Place, Avenida Presidente Masaryk
    ‪3 min walk‬
  • Place, Paseo de la Reforma
    ‪3 min walk‬
  • Place, Auditorio Nacional
    ‪3 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪30 min drive‬

Room options

View all photos for Executive Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, minibar

Executive Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 398 sq ft
  • Sleeps 3
  • 1 King Bed
  • City view

View all photos for Room, 2 Double Beds

View from property

Room, 2 Double Beds

7.0 out of 10
Good
(2 reviews)
  • 398 sq ft
  • Sleeps 4
  • 2 Double Beds
  • City view

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Room, 1 King Bed

9.8 out of 10
Exceptional
(37 reviews)
  • 398 sq ft
  • Sleeps 3
  • 1 King Bed
  • City view

View all photos for Executive Suite, 1 Bedroom, Executive Level

Executive Suite, 1 Bedroom, Executive Level | Living area | 49-inch Smart TV with cable channels, TV, Netflix

Executive Suite, 1 Bedroom, Executive Level

10.0 out of 10
Exceptional
(1 review)
  • 484 sq ft
  • Sleeps 3
  • 1 King Bed
  • City view

View all photos for Suite, 1 King Bed, City View, Corner

Premium bedding, down comforters, pillowtop beds, minibar

Suite, 1 King Bed, City View, Corner

8.8 out of 10
Excellent
(3 reviews)
  • 484 sq ft
  • Sleeps 3
  • 1 King Bed
  • City view

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Room, 2 Double Beds

9.2 out of 10
Wonderful
(11 reviews)
  • 398 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed

View from property

Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 398 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds

Premium bedding, down comforters, pillowtop beds, minibar

Executive Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • 398 sq ft
  • Sleeps 3
  • 2 Double Beds
  • City view

View all photos for Suite, 1 Bedroom, Terrace

Suite, 1 Bedroom, Terrace | Living room | 49-inch Smart TV with cable channels, TV, Netflix

Suite, 1 Bedroom, Terrace

10.0 out of 10
Exceptional
(3 reviews)
  • 678 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • City view

View all photos for Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom | Premium bedding, down comforters, pillowtop beds, minibar

Presidential Suite, 1 Bedroom

  • 1615 sq ft
  • Sleeps 3
  • 1 King Bed
  • City view

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, down comforters, pillowtop beds, minibar

Suite, 1 Bedroom

  • 484 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • City view

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Premium bedding, down comforters, pillowtop beds, minibar

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 463 sq ft
  • Sleeps 3
  • 1 King Bed
  • City view

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About the neighborhood

Mexico City

Polanco stay.At this Polanco hotel, you'll be well placed to visit Paseo de la Reforma and Auditorio Nacional, both within a 5-minute walk. Campo Deportivo Militar Marte and Avenida Presidente Masaryk are also within half a mile (1 km).

What's nearby

  • Avenida Presidente Masaryk - 3 min walk - 0.2 miles
  • Lincoln Park - 3 min walk - 0.2 miles
  • Paseo de la Reforma - 3 min walk - 0.2 miles
  • Auditorio Nacional - 3 min walk - 0.2 miles
  • Chapultepec Park - 7 min walk - 0.4 miles

Getting around

  • Auditorio Station - 6 min walk
  • Mexico City Buenavista Station - 8 min drive
  • Benito Juarez International Airport (MEX) - 30 min drive

Restaurants

  • ‪Cantina La No. 20 - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Living Room Bar - ‬2 min walk
  • Alfredo Di Roma
  • ‪Au Pied de Cochon - ‬2 min walk

About this property

JW Marriott Hotel Mexico City Polanco

5-star luxury hotel near Paseo de la Reforma
As a guest of JW Marriott Hotel Mexico City Polanco, you'll find a seasonal outdoor pool, a health club, a sauna, and complimentary bicycles. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges. WiFi is free in public spaces.

A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury JW Marriott Hotel Mexico City Polanco. Parking is available for a fee. A complete renovation of JW Marriott Hotel Mexico City Polanco was completed in November 2023.

This 5-star Mexico City hotel is smoke free.

  • 1 building
  • 312 guestrooms or units
  • 26 levels
  • 3 dining venues
  • 3 bars or lounges
  • Built in 1993
  • Deli
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
JW Marriott Hotel Mexico City Polanco offers 312 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. 49-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

In-room wireless Internet access (speed: 50+ Mbps) is available for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include espresso makers and complimentary bottled water. Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

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4.7 out of 5, Exceptional, 1,385 reviews
$269 nightly
The price is $322
Jan 31 - Feb 1
Total with taxes and fees
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Property amenities

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: WiFi (USD 20 per day)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Self parking on site (USD 25 per day)
  • Valet parking on site (USD 28 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 36 for adults and USD 18 for children
  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Free bicycle rentals
  • Health club
  • Outdoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 49-inch smart TV with premium cable channels
  • iPod dock
  • Netflix

Bedroom

  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 36 for adults and USD 18 for children
  • Fee for in-room wireless internet: USD 20 per day (rates may vary)
  • Self parking fee: USD 25 per day
  • Valet parking fee: USD 28 per day
  • Pet fee: USD 25 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

We should mention

  • The seasonal pool will open in January and close in December.

Property is also known as

JW Marriott Hotel Mexico City
JW Marriott Mexico City
JW Marriott Mexico City Santa Fe
Jw Marriott Mexico City Hotel Mexico City
Mexico City Jw Marriott
Mexico City Marriott
Marriott Mexico City
JW Marriott Hotel Mexico City
JW Marriott Hotel Mexico City Polanco Hotel
JW Marriott Hotel Mexico City Polanco Mexico City
JW Marriott Hotel Mexico City Polanco Hotel Mexico City

Frequently asked questions

How close is JW Marriott Hotel Mexico City Polanco to the airport?

JW Marriott Hotel Mexico City Polanco is 10.8 mi (30-min drive) away from the Benito Juarez International Airport (MEX) airport, the closest popular airport to the property.

How much does it cost to stay at JW Marriott Hotel Mexico City Polanco?

As of Jan 24, 2026, prices found for a 1-night stay for 2 adults at JW Marriott Hotel Mexico City Polanco on Jan 30, 2026 start from $589.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does JW Marriott Hotel Mexico City Polanco have an airport shuttle?

Airport shuttle services are not available at JW Marriott Hotel Mexico City Polanco.

Does JW Marriott Hotel Mexico City Polanco offer free breakfast?

Free breakfast isn’t provided at JW Marriott Hotel Mexico City Polanco, but buffet breakfast is offered for a fee of USD 36 for adults and USD 18 for children. It's available every day from 6 AM to 11 AM.

Is there a casino at JW Marriott Hotel Mexico City Polanco?

No, there is no casino at this hotel.

What time is check-in at JW Marriott Hotel Mexico City Polanco?

Check-in start time: 3 PM; Check-in end time: noon.

Is there free parking at JW Marriott Hotel Mexico City Polanco?

Free parking is not available at this hotel. Self parking is available for USD 25 per day, and valet parking for USD 28 per day.

Does JW Marriott Hotel Mexico City Polanco have a pool?

JW Marriott Hotel Mexico City Polanco features an outdoor pool.

Does JW Marriott Hotel Mexico City Polanco have a restaurant?

There are 3 onsite restaurants, offering options like Mexican cuisine, al fresco dining, and brunch.

Does JW Marriott Hotel Mexico City Polanco have a spa?

There are no spa services available at this hotel.

How close is JW Marriott Hotel Mexico City Polanco to downtown Mexico City?

JW Marriott Hotel Mexico City Polanco is 4 mi away from Mexico City.

JW Marriott Hotel Mexico City Polanco Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 778 out of 1001 reviews
Rating 8 - Good. 154 out of 1001 reviews
Rating 6 - Okay. 44 out of 1001 reviews
Rating 4 - Poor. 16 out of 1001 reviews
Rating 2 - Terrible. 9 out of 1001 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Miguel Alfonso

Stayed 3 nights in Oct 2025

10/10 Excellent

sandra

Stayed 3 nights in Oct 2025

10/10 Excellent

Joaquin

Stayed 3 nights in Oct 2025

10/10 Excellent

Edda, Tuscaloosa

Walking distance to shopping and Restaurants
Stayed 5 nights in Oct 2025

10/10 Excellent

Erica

Stayed 2 nights in Sep 2025

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Miguel Alfonso

Stayed 1 night in Aug 2025

10/10 Excellent

LAWRENCE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, right across from the National Auditorium and the celebriity walk of fame. Close to several different museums and parks. Lots of options.
Stayed 4 nights in Aug 2025

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service, property conditions & facilities
Great and safe location. The hotel is extremely clean. Great food and staff.
Stayed 4 nights in Aug 2025

10/10 Excellent

miguel

Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Nathalye

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff
Stayed 2 nights in Jun 2025

10/10 Excellent

Miguel Alfonso

Stayed 1 night in Jun 2025

10/10 Excellent

Donald

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing hotel and a great location Staff made me and my dog feel so welcome and eager to assist
Stayed 2 nights in May 2025

10/10 Excellent

Arnold

Liked: Cleanliness, staff & service, property conditions & facilities
Safe and convenient. Felt comfortable coming and going. Near popular neighborhoods, attractions, and restaurants.
Stayed 2 nights in May 2025

10/10 Excellent

Steven

Stayed 4 nights in May 2025

10/10 Excellent

Victoria

Traveled with partner
Liked: Property conditions & facilities
This was the perfect place to stay when visiting Mexico City. Our room was, clean, well maintained and quiet. There were lots of great restaurants nearby. There is also a hop on, hop off stop across the road we took advantage of to see the city. The Archeological Museum is in walking distance and worth visiting.
Stayed 7 nights in Apr 2025

10/10 Excellent

Moe

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

JW Marriott is top notch

JW Marriott is in an excellent location in Polanco. ALL The staff is very courteous and super friendly. I only have two suggestions for the hotel that I think would make the guests even more comfortable. Provide more drinking water in the rooms. And our pillows were a little too firm. I would like to have softer pillows. Other than that JW Marriott is awesome.
Stayed 5 nights in Apr 2025

10/10 Excellent

Poupak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Samuel

Stayed 2 nights in Mar 2025

10/10 Excellent

Isabel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff, Location, amenities were fabulous
Stayed 3 nights in Mar 2025

8/10 Good

FELIPE

Liked: Cleanliness, staff & service, property conditions & facilities
Abraham nos presto un servicio increible en el hotel. Los restaurantes en el area los super recomiendo, especialmente el Bajio.
Stayed 1 night in Mar 2025

10/10 Excellent

Aida

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 5 nights in Mar 2025

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

CRISTINA

Stayed 3 nights in Feb 2025