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Hotel Mallorca

3.0 star property
3-star hotel near Paseo de la Reforma

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Photo gallery for Hotel Mallorca

Front of property
Lobby
Daily cooked-to-order breakfast (MXN 100.00 per person)
Lobby
Interior

Reviews

5.8 out of 10

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Parking included
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Serapio Rendon No. 119, Col. San Rafael, Mexico City, CDMX, 64470
  • Paseo de la Reforma
    ‪5 min walk‬
  • Monument to the Revolution
    ‪10 min walk‬
  • Angel of Independence Monument
    ‪17 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪11 min drive‬

Room options

View all photos for Superior Single Room, 1 Double Bed

Superior Single Room, 1 Double Bed | Desk

Superior Single Room, 1 Double Bed

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, 2 Double Beds

Superior Double Room, 2 Double Beds | Desk

Superior Double Room, 2 Double Beds

  • 194 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room | Desk

Standard Room

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

Double Room | Desk

Double Room

  • 194 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Standard

Desk

Double Room Standard

  • 247 sq ft
  • Sleeps 4

View all photos for Single Room Standard

Desk

Single Room Standard

  • 161 sq ft
  • Sleeps 2

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About the neighborhood

Mexico City

Reforma stay.Within a 15-minute walk of this Reforma hotel, you'll find Paseo de la Reforma and Monument to the Revolution. Angel of Independence Monument and Palacio de Bellas Artes are also within 2 miles (3 km).

What's nearby

  • Paseo de la Reforma - 5 min walk - 0.3 miles
  • Monument to the Revolution - 10 min walk - 0.6 miles
  • U.S. Embassy - 14 min walk - 0.8 miles
  • Angel of Independence Monument - 17 min walk - 0.9 miles
  • Palacio de Bellas Artes - 3 min drive - 1.4 miles

Getting around

  • Mexico City Buenavista Station - 9 min drive
  • San Cosme Station - 13 min walk
  • Benito Juarez International Airport (MEX) - 24 min drive

Restaurants

  • ‪La Casa de los Trompos - ‬1 min walk
  • ‪Esquina Barragan Bistrot - ‬3 min walk
  • ‪Café Gran Premio - ‬3 min walk
  • ‪Cafe Nur - ‬3 min walk
  • ‪Carnes asadas Sullivan - ‬3 min walk

About this property

Hotel Mallorca

3-star hotel near Paseo de la Reforma
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Hotel Mallorca also features tour/ticket assistance, concierge services, and room service (during limited hours). Free self parking is available.

Smoking is allowed in designated areas at this 3-star Mexico City hotel.

  • 139 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Hotel Mallorca offers 139 accommodations. Satellite television is provided.

Bathrooms include showers. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transportation

  • Free self parking on site

Food and drink

  • Weekday cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: MXN 100 per person
  • A bar/lounge
  • A restaurant

Accessibility

  • Elevator
  • Smooth flooring in public areas

Room amenities

Entertainment

  • TV with satellite channels

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Limited room service

More

  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 100.00 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Free WiFi in public areas has a 2-device limit.

Property is also known as

Hotel Mallorca Mexico City
Mallorca Mexico City
Hotel Mallorca Hotel
Hotel Mallorca Mexico City
Hotel Mallorca Hotel Mexico City

Frequently asked questions

How close is Hotel Mallorca to the airport?

Hotel Mallorca is 9 mi (24-min drive) away from the Benito Juarez International Airport (MEX) airport, the closest popular airport to the property.

Does Hotel Mallorca have an airport shuttle?

Airport shuttle services are not available at Hotel Mallorca.

Does Hotel Mallorca offer free breakfast?

Free breakfast isn’t provided at Hotel Mallorca, but cooked-to-order breakfast is offered for a fee of MXN 100.00 per person.

Is there a casino at Hotel Mallorca?

No, there is no casino at this hotel.

What time is check-in at Hotel Mallorca?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Hotel Mallorca?

This hotel offers free self parking.

Does Hotel Mallorca have a pool?

Hotel Mallorca does not have a pool.

Does Hotel Mallorca have a restaurant?

Hotel Mallorca is home to RESTAURANTE MALLORCA, which features Mexican cuisine.

Does Hotel Mallorca have a spa?

There are no spa services available at this hotel.

How close is Hotel Mallorca to downtown Mexico City?

Hotel Mallorca is 1.7 mi away from Mexico City.

Hotel Mallorca Reviews

Reviews

5.8
Rating 10 - Excellent. 127 out of 927 reviews
Rating 8 - Good. 223 out of 927 reviews
Rating 6 - Okay. 215 out of 927 reviews
Rating 4 - Poor. 137 out of 927 reviews
Rating 2 - Terrible. 225 out of 927 reviews

6.4/10

Cleanliness

6.2/10

Staff & service

5.6/10

Amenities

5.6/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

2/10 Terrible

martin ruiz

Traveled with family
Disliked: Cleanliness, staff & service, amenities
falta de Agua continuas. y fallas del Elevador y empleados no muy eficientes. Sorry nomas lo qe es.
Stayed 2 nights in Apr 2025

2/10 Terrible

Mayra Nelly

Disliked: Staff & service, property conditions & facilities
Mi esposa tenía una reserva de dos noches. El hotel no la registró hasta las 23:00. No había agua en la habitación. Se fue por la mañana. No ha habido respuesta a su solicitud de reembolso. Pésimo hotel. My wife had a two-night reservation. The hotel didn't check her in until 11:00 PM. There was no water in the room. She left in the morning. There has been no response to her refund request. Terrible hotel.
Stayed 2 nights in Mar 2025

2/10 Terrible

junru

Disliked: Staff & service, amenities, property conditions & facilities
¡El recepcionista de cabello rubio tiene una muy mala actitud! ¡No te quedes en este hotel!
Stayed 1 night in Mar 2025

2/10 Terrible

junru

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
¡El recepcionista de cabello rubio tiene una muy mala actitud! ¡No te quedes en este hotel!

2/10 Terrible

Carmen

Disliked: Cleanliness, staff & service, property conditions & facilities
Mal hotel
Stayed 1 night in Feb 2025

2/10 Terrible

Adolfo

Stayed 1 night in Dec 2024

6/10 Okay

Rowan

Disliked: Cleanliness, staff & service, property conditions & facilities
All good but the room smelled like tiger Vimn and the carpets were dirty, the hotel should consider putting in tiles.
Stayed 1 night in Dec 2024

2/10 Terrible

Blanaca

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Citlaly

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This is has been the worst hotel I’ve ever stayed at And the service mid day was the worst ever it’s smelled in both rooms i was switched to no running water we couldn’t shower or even use the restroom or brush our teeth complete don’t recommend !!!!
Stayed 1 night in Dec 2024

2/10 Terrible

Sebastián

Disliked: Cleanliness, staff & service, property conditions & facilities
Hice una reservación para el 6 de diciembre. Al llegar ahí el hotel me comentan que tienen problemas con el agua y me daban la opción de cancelar. Sin embargo, aun cuando me dijeron que me iban a apoyar con el reembolso, al final no hicieron nada y me cobraron sin yo haber estado ahí. Para nada recomiendo a este hotel, poca seriedad, atención y se quedan con tu dinero.

2/10 Terrible

Liliana

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Eric

Stayed 3 nights in Nov 2024

2/10 Terrible

Guillermo

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel didn't have water. The staff was supposed to inform me about it but they didn't. About the water they said there was nothing they could do. That it was MY PROBLEM and the company I booked in with. Person in charge was rude along with the staff. Also Expedia didn't want to help me with the problem.
Stayed 3 nights in Nov 2024

8/10 Good

RIGOBERTO

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Nov 2024

4/10 Poor

Josue

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The elavator doesn’t work, sometimes there’s no water and the rooms aren’t as seen in online.
Stayed 8 nights in Nov 2024

2/10 Terrible

Daihana

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible y mala atención

La habitación era terrible, los recepcionistas peor, encontré garrapatas en la habitación No vayan, no lo vale, me engañó las fotos
Stayed 1 night in Oct 2024

2/10 Terrible

ERIK

Disliked: Cleanliness, staff & service, property conditions & facilities
La peor experiencia en un hotel en la Ciudad de México, el hotel tenía chinches e insecto. Además que no hacen el aseo apropiadamente
Stayed 3 nights in Oct 2024

10/10 Excellent

Viviana

Stayed 4 nights in Sep 2024

8/10 Good

Cynthia

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Leo

Disliked: Cleanliness, staff & service, property conditions & facilities
Dont rent this property very very bad condition
Stayed 3 nights in Sep 2024

8/10 Good

Fabian

Traveled with group
Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Sep 2024

8/10 Good

Mark, San Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Place, stores next to it, buses & light rail near, taxis all the time.
Stayed 7 nights in Mar 2024

6/10 Okay

Gerardo

Liked: Staff & service, property conditions & facilities
Los resortes de la cama lastimaban bastante, no hay internet en las habitaciones, el cuarto olia mal, el staff fue muy amable, baño limpio y agua caliente, zona muy centrica.
Stayed 1 night in Aug 2024

8/10 Good

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, more so than other more expensive hotels. Both front desk& cleaning staff were very friendly. I felt very safe, with no criminal activity inside or outside. Highly recommend.
Stayed 3 nights in Jul 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024