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Casa Raffaello

2.5 star property
Hotel near Paseo de la Reforma in Mexico City

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Photo gallery for Casa Raffaello

Elite Room, 1 Queen Bed | Terrace/patio
Italian cuisine
Exterior
Premium Room | Terrace/patio
Elite Room, 1 Queen Bed | Bathroom | Shower, free toiletries, hair dryer, towels

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Free WiFi
  • Restaurant

Explore the area

View in a map
165 Londres Juárez, Mexico City, CDMX, 06600
  • Place, Angel of Independence Monument
    ‪5 min walk‬
  • Place, Paseo de la Reforma
    ‪5 min walk‬
  • Place, U.S. Embassy
    ‪7 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪17 min drive‬

Room options

View all photos for Business Room, 1 Queen Bed

Business Room, 1 Queen Bed | Individually decorated, individually furnished, blackout drapes

Business Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Elite Room, 1 Queen Bed

Elite Room, 1 Queen Bed | Individually decorated, individually furnished, blackout drapes

Elite Room, 1 Queen Bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Family Room | Individually decorated, individually furnished, blackout drapes

Family Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room

Premium Room | Terrace/patio

Premium Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed | Individually decorated, individually furnished, blackout drapes

Executive Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed | Individually decorated, individually furnished, blackout drapes

Executive Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Elite Room, 1 Queen Bed

Elite Room, 1 Queen Bed | Individually decorated, individually furnished, blackout drapes

Elite Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Business Room, 1 Queen Bed

Business Room, 1 Queen Bed | Individually decorated, individually furnished, blackout drapes

Business Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Elite Room, 1 Queen Bed

Elite Room, 1 Queen Bed | Individually decorated, individually furnished, blackout drapes

Elite Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Business Room, 1 Queen Bed

Business Room, 1 Queen Bed | Individually decorated, individually furnished, blackout drapes

Business Room, 1 Queen Bed

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Family Room | Individually decorated, individually furnished, blackout drapes

Family Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

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Interior

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About the neighborhood

Mexico City

Reforma stay.At this Reforma hotel, you'll be well placed to visit Paseo de la Reforma and Angel of Independence Monument, both within a 5-minute walk. Palacio de Bellas Artes and World Trade Center Mexico City are also within 3 miles (5 km).

What's nearby

  • Angel of Independence Monument - 5 min walk - 0.3 miles
  • Paseo de la Reforma - 5 min walk - 0.3 miles
  • Cibeles Fountain - 5 min walk - 0.3 miles
  • U.S. Embassy - 7 min walk - 0.4 miles
  • Reforma 222 - 12 min walk - 0.7 miles

Getting around

  • Sevilla Station - 7 min walk
  • Mexico City Fortuna Station - 9 min drive
  • Benito Juarez International Airport (MEX) - 30 min drive

Restaurants

  • ‪Nicho Bears & Bar - ‬1 min walk
  • ‪Min Sok Chon - ‬1 min walk
  • ‪Long Story Short - ‬1 min walk
  • ‪Tierra Garat Florencia - ‬1 min walk
  • ‪La Isla del Dragón - ‬1 min walk

About this property

Casa Raffaello

Hotel near Paseo de la Reforma in Mexico City
There's a restaurant on site. Public spaces have free WiFi. Casa Raffaello also features a garden and express check-in. Parking is available for a fee.

Smoking is allowed in designated areas at this Mexico City hotel.

  • 11 guestrooms or units
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Garden
  • Smoking in designated areas
  • Dining venue
Casa Raffaello offers 11 accommodations, which are accessible via exterior corridors and feature complimentary bottled water and hair dryers. Each accommodation is individually furnished and decorated. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include fans and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

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Hotel PF
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  • Free WiFi
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Total with taxes and fees
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Property amenities

Family friendly

  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered valet parking on site (MXN 170 per day)
  • Onsite parking options include a garage

Food and drink

  • A restaurant

Accessibility

  • No elevator
  • Smooth flooring in room

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water

More

  • Access via exterior corridors
  • Electrical adapters
  • Fan
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
A virtual front desk provides assistance to guests

Access methods

Access code, staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered valet parking fee: MXN 170 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Noise-free guestrooms cannot be guaranteed.

Property is also known as

Casa Raffaello Hotel
Casa Raffaello Mexico City
Casa Raffaello Hotel Mexico City

Frequently asked questions

How close is Casa Raffaello to the airport?

Casa Raffaello is 9.6 mi (30-min drive) away from the Benito Juarez International Airport (MEX) airport, the closest popular airport to the property.

Does Casa Raffaello have an airport shuttle?

Airport shuttle services are not available at Casa Raffaello.

Does Casa Raffaello offer free breakfast?

Casa Raffaello does not offer free breakfast.

Is there a casino at Casa Raffaello?

No, there is no casino at this hotel.

What time is check-in at Casa Raffaello?

Check-in start time: 1:00 PM; Check-in end time: anytime.

Is there free parking at Casa Raffaello?

Free parking is not available at this hotel. Valet parking is available for MXN 170 per day.

Does Casa Raffaello have a pool?

Casa Raffaello does not have a pool.

Does Casa Raffaello have a restaurant?

Casa Raffaello is home to Raffaello, which features Italian cuisine.

Does Casa Raffaello have a spa?

There are no spa services available at this hotel.

How close is Casa Raffaello to downtown Mexico City?

Casa Raffaello is 2.1 mi away from Mexico City.

Reviews

Casa Raffaello Reviews

8.8

Excellent

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 95 out of 162 reviews
Rating 8 - Good. 45 out of 162 reviews
Rating 6 - Okay. 16 out of 162 reviews
Rating 4 - Poor. 3 out of 162 reviews
Rating 2 - Terrible. 3 out of 162 reviews

Reviews

10/10 Excellent

raul

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Eduardo

Stayed 4 nights in Jun 2025

6/10 Okay

Edmundo

Business traveler
Disliked: Cleanliness
A little bad smell in the bathroom
Stayed 1 night in Jun 2025

8/10 Good

Sara, Tucson

Traveled with group
Liked: Cleanliness, property conditions & facilities
Great location, friendly and unobtrusive staff, especially the female security guard. Room was clean and bright. Great shower and bathroom. Beds were SUPER comfy and linens were spotless. Despite location on busy street, it was quiet at night. A fan was provided but I Would have liked to have had AC. Also suggest providing a source for potable water in each floor— two small bottles were in the room at check-in but never replaced. All in all would definitely stay here again, good value for price.
Stayed 7 nights in May 2025

6/10 Okay

Luis

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The room is nice and clean. The problem with this unit is the building. Is a 4 floor apartment and not elevator. The high room number you get the highest floor you gonna go up. Plus no AC in room and the only fan is speed broken. Just make sure you know the details before you ge it.
Stayed 5 nights in May 2025

8/10 Good

Rosa

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy agradable el lugar y buena localización, solo que es difícil contactarlos pero ameno
Stayed 1 night in Apr 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
I had a great stay
Stayed 2 nights in Apr 2025

4/10 Poor

Carlos

Liked: Cleanliness
Disliked: Staff & service, amenities
The room did not match the description. It was an inside room, with only one window to the stairs. No ventilation at all, only a fan. The room was super dark, forced you to have the lights on. Since it’s an inside room, the room was extremely hot. Additionally, there is not a 24 hours front desk as advertised, only a security guard. The door bell did not work and it took about 25 minutes to the guard to open the door during the night time, even if you could see her, she did not listen the door bell. Lastly, it gives a very bad impression to look at the security guard sleeping overnight, on the floor by the entrance under the stairs.
Stayed 2 nights in Mar 2025

10/10 Excellent

Pedro

Stayed 1 night in Mar 2025

8/10 Good

Gabriela

Business traveler, Traveled with family
It's super basic but good
Stayed 1 night in Feb 2025

6/10 Okay

Maria Alicia

Business traveler, Traveled with family
Liked: Cleanliness
El inconveniente es que son muchas escaleras para las habitaciones y no se cuenta con elevador
Stayed 4 nights in Feb 2025

10/10 Excellent

Ruben

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a very simple and well-designed hotel. I was looking forward to coming back to our room. When i stayed. There are restaurants store and cafes around, which is convenient. The staff was also kind. I want to stay again
Stayed 5 nights in Feb 2025

10/10 Excellent

Ramiro

Stayed 1 night in Jan 2025

10/10 Excellent

Karla

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was extremely helpful
Stayed 1 night in Nov 2024

10/10 Excellent

Javier

Stayed 4 nights in Oct 2024

8/10 Good

MARIA

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Sep 2024

8/10 Good

Reuben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location to explore Mexico City

Casa Raffaello is located in the heart of Zona Rosa within walking distance to excellent restaurants, bars, stores, and anything you may need to enjoy Mexico City; the hotel itself has an excellent Italian restaurant.
Stayed 1 night in May 2024

2/10 Terrible

Daniel

Stayed 4 nights in Apr 2024

10/10 Excellent

Sharon, Los Angeles

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I've stayed at this property 3 times and overall it is an excellent value. It is a very basic hotel with no amenities like a pool or gym, but in a great location--Zona Rose, the gay district. (But welcoming to families and straight folks too.)The rooms are super clean, the staff super helpful and friendly, and the beds are comfortable. But I recommend you choose your room carefully, as they vary quite a bit. Room 6 is spacious with a lovely, big balcony made private by tall grasses. Room 5 is similar, but significantly smaller, but also with a nice balcony below a huge ficas tree which makes you feel you're in a tree house. Both rooms lack ventilation, except when the balcony door is open so can be stuffy when you return to your room. Room 4 is very spacious but has no windows--sort of a basement feel. So, if you're claustraphobic this isn't the room for you. However, it is the most spacious of the 3 and the bed is especially comfortable. None of the rooms have good lighting (although those with balconies have great natural light.) No AC in any of the rooms, which is usually not a problem in DF, but summers are getting hotter so could be uncomfortable at the height of the summer. A small fan is provided in all rooms, as are water bottles. Good choice for a basic, bare-bones hotel in a fantastic location, with tons of cafes and bars. Despite this, all 3 rooms were VERY quiet, even the ones (rooms 5 & 6) facing the street. They also have black out shades which is nice.
Stayed 1 night in Feb 2024

10/10 Excellent

Sharon, Los Angeles

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Casa Rafaella was a great find.We travel to DF several times a year. Used to rent short-term apartments from that well-known site, but that has gotten more expensive as cities require VAT & other taxes. So we frequently book hotels instead, as we have found that we spend very little time in our accommodation, and don't need a kitchen to cook because we like to try all the wonderful restaurants and cafes. Casa Rafaella appears relatively new and is adjacent to the Italian restaurant, Rafaella. It is a basic, bare-bones hotel, with no amenities like a gym or pool, but is nicely designed and very pleasant.The pros: easy check-in with doorman (no reception desk) who is present 24/7. Keypad entry to room. Staff is friendly and efficient. Room was very clean. Bed is comfortable. The location is ideal, in a lively street in Zona Rosa, which is the gay neighborhood, but welcoming to straight folks, families, etc., and very convenient for getting to Roma Norte, Juarez, Condesa, and Centro. Lots of natural light. Our street-facing room VERY quiet (extremely rare in budget hotels) even though the hotel is on a very lively street. Blackout shades.Tons of cafes, bars & shops. Cons: no ventilation other than balcony door so room can get stuffy No AC only a small fan--ok for most of the year. Lighting very poor--impossible to put on make-up at night or read in bed. Some rooms are very small. BUT, an excellent value for the price. One of the most pleasant hotels we have stayed in in DF.
Stayed 7 nights in Feb 2024

2/10 Terrible

Guillermo

Liked: Cleanliness
Disliked: Room comfort

Crapy showers

I checked in and there was a guy that was like your gate guard you are not allowed guest or allowed to eat in your room. There is no safe for your valuables and if you like showers like I do this is not for you the shower is more like a mist spray it was so bad that I had to rent a different hotel because I was not able to shower there. I highly recommend hotel plaza Florencia the rooms are bigger and water pressure is awesome and housekeeping is amazing. So do yourself a favor and don’t use casa rafealla save your money and go to hotel of it’s better rates and service and it’s right around the corner with and amazing coffee shop
Stayed 4 nights in Jan 2024

8/10 Good

Tanya

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Style, but not sleep.

Great location, very clean, and the price is fine. Wouldn't stay again though. You can hear everything from the hallway including the guy in the next room snoring or other TVs, so they can probably hear you too. Other guests have to buzz the front door to get in, and everytime that happened it woke me up.
Stayed 2 nights in Jan 2024

8/10 Good

Orlando

Stayed 2 nights in Aug 2023