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Best Western Majestic

3.0 star property
3-star hotel near Zócalo

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Photo gallery for Best Western Majestic

Reception
Terrace/patio
View from property
Standard Room, 1 King Bed, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board
Suite, 1 King Bed, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Laundry
  • Housekeeping

Explore the area

Map
Av Madero 73 Col Centro, Mexico City, CDMX, 6000
  • Zócalo
    ‪3 min walk‬
  • Palacio de Bellas Artes
    ‪10 min walk‬
  • Paseo de la Reforma
    ‪4 min drive‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking

  • 278 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

  • 278 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking

  • 278 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking

  • 587 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • 278 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Twin Beds, Non Smoking

  • 278 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking

Standard Room, 2 Double Beds, Accessible, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Mexico City

Heart of Mexico City.A stay at this Historic Center hotel places you steps from Zócalo and within a 10-minute walk of Palacio de Bellas Artes. Paseo de la Reforma and Angel of Independence Monument are also within 3 miles (5 km).

What's nearby

  • Metropolitan Cathedral - 2 min walk - 0.1 miles
  • Zócalo - 3 min walk - 0.2 miles
  • Palacio de Bellas Artes - 10 min walk - 0.6 miles
  • Alameda Central - 12 min walk - 0.7 miles
  • Paseo de la Reforma - 4 min drive - 1.2 miles

Getting around

  • Zocalo Station - 3 min walk
  • Mexico City Fortuna Station - 11 min drive
  • Benito Juarez International Airport (MEX) - 22 min drive

Restaurants

  • ‪El Balcón del Zócalo Restaurante - ‬2 min walk
  • ‪Terraza Primer Cuadro - ‬1 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Tacos de Canasta "Los Especiales - ‬1 min walk
  • ‪Hotel Majestik - ‬1 min walk

About this property

Best Western Majestic

3-star hotel near Zócalo
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and a meeting room.

WiFi is free in public spaces. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Best Western Majestic.

This 3-star Mexico City hotel is smoke free.

  • 84 guestrooms or units
  • 7 levels
  • Built in 1937
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Best Western Majestic offers 84 accommodations with espresso makers and safes. Televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Languages

English, Spanish

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Property amenities

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily continental breakfast available 7:00 AM to noon for a fee: MXN 225 per person
  • A bar/lounge
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch TV with cable channels

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between September 15 and September 16.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free, per registered adult, when using existing bedding.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MXN 225 per person
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Air conditioning is not provided
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Air conditioning is not provided. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • One child 11 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Majestic
Best Western Majestic Hotel
Best Western Majestic Hotel Mexico City
Best Western Majestic Mexico City
Majestic Best Western
Best Western Hotel Majestic
Best Western Mexico City
Mexico City Best Western
Best Western Majestic Hotel
Best Western Majestic Mexico City
Best Western Majestic Hotel Mexico City

Frequently asked questions

How close is Best Western Majestic to the airport?

Best Western Majestic is 7 mi (22-min drive) away from the Benito Juarez International Airport (MEX) airport, the closest popular airport to the property.

How much does it cost to stay at Best Western Majestic?

As of May 28, 2025, prices found for a 1-night stay for 2 adults at Best Western Majestic on May 31, 2025 start from $80.96, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Majestic have an airport shuttle?

Airport shuttle services are not available at Best Western Majestic.

Does Best Western Majestic offer free breakfast?

Free breakfast isn’t provided at Best Western Majestic, but continental breakfast is offered for a fee of MXN 225 per person. It's available every day from 7 AM to noon.

Is there a casino at Best Western Majestic?

No, there is no casino at this hotel.

What time is check-in at Best Western Majestic?

Check-in start time: 3:00 PM; Check-in end time: 6 PM.

Is there free parking at Best Western Majestic?

Free parking is not available at this hotel.

Does Best Western Majestic have a pool?

Best Western Majestic does not have a pool.

Does Best Western Majestic have a restaurant?

Best Western Majestic is home to La Terraza, which features Mexican cuisine and brunch.

Does Best Western Majestic have a spa?

There are no spa services available at this hotel.

How close is Best Western Majestic to downtown Mexico City?

Best Western Majestic is 0.1 mi away from Mexico City.

Best Western Majestic Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 407 out of 1000 reviews
Rating 8 - Good. 282 out of 1000 reviews
Rating 6 - Okay. 161 out of 1000 reviews
Rating 4 - Poor. 84 out of 1000 reviews
Rating 2 - Terrible. 66 out of 1000 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Luz

Traveled with group
Liked: Cleanliness, staff & service

Great location, great price but very noisy.

Power went out for a few hours. I failed to notice that the room didn’t have ac but it did have a fan thankfully. The bell men were very helpful got us a taxi and walked us to him. It was very noisey at night could be because of what they were setting up in the zocalo. Shower was difficult to use after the water gets all over the floor. The price was good.
Stayed 3 nights in Feb 2025

8/10 Good

Lucy

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Feb 2025

2/10 Terrible

Juan

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Pete

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean and in a good location. The only issues we had were our room was on a very busy street so it was loud late into the night and the internet was spotty at best. Besides that, the staff was very friendly and it was very clean.
Stayed 1 night in Feb 2025

4/10 Poor

Sonia J.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not the best location to rest, the church bells rang every hour, a lot of outside noises.
Stayed 1 night in Feb 2025

10/10 Excellent

DIEN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely Historical hotel @ constitution plaza. Best location in Mexico City with walking distance to a lot of places to see nearby. All good foods within 5 minutes walking and right @ Main Street for see shopping. Recommendation
Stayed 4 nights in Feb 2025

8/10 Good

Juan

Traveled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
muy cercas del zocalo
Stayed 2 nights in Feb 2025

8/10 Good

Frank

Traveled with partner
Liked: Cleanliness, staff & service
Very clean and friendly staff, excellent location. They do need upgrade the shower heads & shower curtains!
Stayed 4 nights in Feb 2025

8/10 Good

haydee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is near many shops and zocalo
Stayed 1 night in Feb 2025

4/10 Poor

Miriam, El Paso

Traveled with family
Liked: Amenities
Disliked: Cleanliness, staff & service
I had high hopes for this hotel, but unfortunately, my experience was disappointing. The location was fantastic, and the amenities were great, but there were some major issues during our stay. We encountered cockroaches in our room, which was very off-putting and made it hard to feel comfortable. When we raised the issue with the front desk, the customer service was lackluster at best. The staff seemed uninterested in addressing our concerns, which only added to our frustration. While the hotel has a lot of potential, the cleanliness and lack of proper customer service were significant letdowns. I hope they take steps to improve in these areas, as the location and amenities are definitely worth it.
Stayed 2 nights in Feb 2025

8/10 Good

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Situated in the main square it is convenient to walk to many places. But, because this is all in the center of the city, it will not be peaceful at night, loud crowds, music and cleaning crews will be in full effect during the night. Please don't feel like this is for a peaceful vacation. For night life and getting to know the city it will be perfect.
Stayed 4 nights in Feb 2025

10/10 Excellent

Raul

Stayed 1 night in Feb 2025

6/10 Okay

imelda

Room I was assigned did not have an AC, it was hot, we asked for a Fan in order to make comfortable. Fan was enough for better nights. Location is excellent, just in front of Zocalo.
Stayed 3 nights in Feb 2025

2/10 Terrible

Stephanie

Flight was canceled to Mexico City from United States. Notified the property immediately. Property declined refund. $500 for a hotel I never stepped foot in! Feels like a robbery!!
Stayed 4 nights in Dec 2024

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Jan 2025

8/10 Good

Raymond

Liked: Staff & service
Disliked: Property conditions & facilities
The location of this hotel is what I like most
Stayed 2 nights in Feb 2025

6/10 Okay

Marco

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel steps from Zocalo! Quiet inside. Literally as you step out, you will feel the hustle and bustle of one of the biggest cities in the world. Which I love it! Turn around to your right handside and you are about 1/4 of block from the iconic Zocalo! With its huge Mexican flag, impressive Cathedral to the left, Mexican “White House” in front and beautiful buildings to the right! Not to mention hundreds or thousands of people around you! Excellent customer service! Mexican hospitality at its best! Lots of security around. Probably centuries old elevator managed by staff who quickly responds to the bell. I will though mention, because I didn’t have time to let reception know that both rooms we got shower faucets were not working properly. One didn’t have much cold water, and the other one have very few hot water coming out. Our bathroom was also in need of some repairs, as there was some wood damage on the interior door frame. The other bathroom was renovated though. I would also like to mention that if you are on a wheelchair, there are stairs to the elevator so it will be hard to get in and out. Hotel may need handicap access to elevator and at the main entrance. I would love to come back here, but my wife is in a wheelchair and won’t be able to enter her. She was not with me in this trip, but I did notice that. Other than that it is a great place, I highly recommended. Oh and the million dollar view at hotel’s terrace restaurant!!!! You can’t miss that!!!!
Stayed 2 nights in Jan 2025

6/10 Okay

Dalila

Traveled with family
Liked: Cleanliness, staff & service
Our shower drain did not work and the water did not want to drain properly . We reported it and the problem was not fixed ..
Stayed 3 nights in Jan 2025

6/10 Okay

Jose

Traveled with partner
Disliked: Amenities, property conditions & facilities
The property is conveniently located near the zocalo and the property's common areas are charming. Unfortunately, the room was a disaster, poorly maintained. The bathroom ceiling was molding which is somewhat expected in an older building however, the molded shower mat was not okay. The bed was super hard.
Stayed 1 night in Feb 2025

4/10 Poor

Daniel Alejandro

Business traveler
Liked: Cleanliness
Disliked: Property conditions & facilities
Internet never worked, floors too thin and felt like people downstairs could hear my steps, staff judging by my age if I was staying there (front desk host just seemed oddly concerned about a “younger” person staying on their own). Card key was always having issue to open de room, as well as the lock not activating as soon as the door closed.
Stayed 2 nights in Jan 2025

8/10 Good

Roberto

Traveled with family
Liked: Property conditions & facilities
Assigned room was interior with no sight
Stayed 2 nights in Dec 2024

10/10 Excellent

Carmen

Stayed 1 night in Jan 2025

10/10 Excellent

Martha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful!
Stayed 4 nights in Jan 2025

2/10 Terrible

Erica

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed ONLY because location at Zocalo. convinient to take all kind of tours&transportation.UNFORTUNATELY the rest is not good for the $. The personnel at front desk&housekeeping is careless, all I asked every morning as walk out is to clean my room,super dirty floor, flooding bathroom, SUPER NOISE & did NOT DO IT. In few word you are NOT going to obtain what you pay for.
Stayed 1 night in Jan 2025

8/10 Good

Kevin

Stayed 3 nights in Jan 2025