2/10 Terrible
Jordan
Traveled with family and small children, Business traveler
Jun 19, 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked 3 rooms for the evening with 4 guest for each room. One room came with only 1 towel and the other with 2 each. We were given a total of 4 extra towels when requested. When I asked for more I was told that there were no other towels available and that guest are responsible for bringing their own. Found blood on the mattress in a room and the staff refused to give us a new room as they were full (although they continued to book rooms in front of me while I waited for them to come see the dirty room. Once he did he offered to change the blanket, but at that point the family in that room booked another hotel. Another room the toilet would not work and when I looked in the take to see if it was just the float I found a rag inside. I was told that out of three rooms I had three problems and that people never complain about them… we took the two towels from the dirty room to the other with one towel and got a call to both of the remaining rooms about 30 min later asking if we stole the towels. While in the lobby waiting on them to come look at the dirty room another gentlemen came in for what seems like not the first time to get help with a broken tv. There were several men loitering outside drinking and talking until very late. When we left in the morning we seen that the room with the blood had been booked. This was turkey an extremely disappointing experience.
Jordan
Stayed 1 night in Jun 2025