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Crowne Plaza Merida by IHG

4.0 star property
4-star hotel near Paseo de Montejo

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Photo gallery for Crowne Plaza Merida by IHG

Property amenity
Property video
Exterior
Point of interest
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Av. Prolongación Montejo 371, Col. Benito Juarez Nte. Mérida, Mérida, YUC, 97119
  • Place, Paseo de Montejo
    ‪1 min walk‬
  • Place, Great Museum of the Maya World
    ‪3 min drive‬
  • Place, Yucatán Siglo XXI Convention Center
    ‪3 min drive‬
  • Airport, Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪18 min drive‬

Room options

View all photos for Premium Room

In-room safe, desk, laptop workspace, blackout drapes

Premium Room

  • 355 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom, Corner (Pet Friendly)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom, Corner (Pet Friendly)

  • 829 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View, Corner

Standard Room, 1 King Bed, City View, Corner | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, City View, Corner

  • City view
  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout drapes

Standard Room

  • 377 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, City View

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 366 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, City View

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Double Beds, City View

  • City view
  • 511 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Double Beds

  • 511 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, City View

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 1 King Bed, City View

  • City view
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Corner

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom, Corner

  • City view
  • 832 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, City View (Pet Friendly)

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 1 King Bed, City View (Pet Friendly)

  • City view
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible (Communications)

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, City View, Corner

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 1 King Bed, City View, Corner

  • City view
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, City View (High Floor)

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 1 King Bed, City View (High Floor)

  • City view
  • 388 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, City View, Corner

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 1 King Bed, City View, Corner

  • City view
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, City View

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 2 Double Beds, City View

  • City view
  • 511 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Corner (High Floor)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom, Corner (High Floor)

  • City view
  • 832 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, City View (High Floor)

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 2 Double Beds, City View (High Floor)

  • City view
  • 506 sq ft
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Mérida

City center stay.You'll be within half a mile (1 km) of Paseo de Montejo and 2 miles (3 km) of Great Museum of the Maya World with a stay here. Yucatan International Convention Center is 2.6 mi (4.1 km) away.

What's nearby

  • Paseo de Montejo - 1 min walk - 0.1 miles
  • Diamonds Casino - 16 min walk - 0.9 miles
  • Great Museum of the Maya World - 3 min drive - 1.6 miles
  • Yucatán Siglo XXI Convention Center - 3 min drive - 1.6 miles
  • Plaza Galerias Mall - 4 min drive - 2.0 miles

Getting around

  • Teya-Merida Station - 30 min drive
  • Mérida International Airport (MID) - 27 min drive

Restaurants

  • ‪Starbucks Campestre - ‬3 min walk
  • ‪Pastor Suizo - ‬1 min walk
  • ‪Sanbravo - ‬3 min walk
  • ‪La Gibba - ‬4 min walk
  • ‪La Tratto Península - ‬2 min walk

About this property

Crowne Plaza Merida by IHG

4-star hotel near Paseo de Montejo
Crowne Plaza Merida by IHG offers its guests an outdoor pool and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

6 meeting rooms and coworking spaces are available. Event space at this hotel measures 3789 square feet (352 square meters) and includes a conference center. The business-friendly Crowne Plaza Merida by IHG also features multilingual staff, coffee/tea in a common area, and concierge services. Free self parking is available.

This 4-star Mérida hotel is smoke free.

  • 1 building
  • 136 guestrooms or units
  • 8 levels
  • Meeting rooms
  • 3789 sq ft of conference space
  • 352 sq m of conference space
  • Built in 2020
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Crowne Plaza Merida by IHG offers 136 air-conditioned accommodations with safes and coffee/tea makers. 55-inch Smart televisions come with digital channels. Bathrooms include complimentary toiletries and hair dryers.

This Mérida hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

Restaurant
Hyatt Place Merida/Via Montejo
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.6 out of 5, Wonderful, 67 reviews
$94 nightly
The price is $113
Feb 19 - Feb 20
Total with taxes and fees
Hyatt Place Merida/Via Montejo

Property amenities

Family friendly

  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: MXN 450 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Accessible bathtub
  • Accessible shuttle
  • Area rugs in public areas
  • Elevator (60 inch wide door)
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 55-inch smart TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Meal delivery service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: MXN 1000.00 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 44 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 450 per person
  • Pet fee: MXN 1000.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Parties and events are allowed on site
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. Parties and events are allowed on site. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 9:00 AM to 8:00 PM.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Frequently asked questions

How close is Crowne Plaza Merida by IHG to the airport?

Crowne Plaza Merida by IHG is 8.1 mi (27-min drive) away from the Mérida International Airport (MID) airport, the closest popular airport to the property.

How much does it cost to stay at Crowne Plaza Merida by IHG?

As of Feb 13, 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Merida by IHG on Feb 15, 2026 start from $129.44, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Crowne Plaza Merida by IHG have an airport shuttle?

Airport shuttle services are not available at Crowne Plaza Merida by IHG.

Does Crowne Plaza Merida by IHG offer free breakfast?

Free breakfast isn’t provided at Crowne Plaza Merida by IHG, but buffet breakfast is offered for a fee of MXN 450 per person. It's available every day from 7:30 AM to 10:00 AM.

Is there a casino at Crowne Plaza Merida by IHG?

No, there is no casino at this hotel, but Juega Juega Casino (3-min drive) and Diamonds Casino (3-min drive) are nearby.

What time is check-in at Crowne Plaza Merida by IHG?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Crowne Plaza Merida by IHG?

This hotel offers free self parking.

Does Crowne Plaza Merida by IHG have a pool?

Crowne Plaza Merida by IHG features an outdoor pool. Guests can enjoy pool access from 9:00 AM to 8:00 PM.

Does Crowne Plaza Merida by IHG have a restaurant?

Yes, there is a restaurant on site.

Does Crowne Plaza Merida by IHG have a spa?

There are no spa services available at this hotel.

How close is Crowne Plaza Merida by IHG to downtown Mérida?

Crowne Plaza Merida by IHG is 3.6 mi away from Mérida.

Crowne Plaza Merida by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 365 out of 484 reviews
Rating 8 - Good. 66 out of 484 reviews
Rating 6 - Okay. 28 out of 484 reviews
Rating 4 - Poor. 13 out of 484 reviews
Rating 2 - Terrible. 12 out of 484 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Juan Andres Torres

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
There is no hot water, while the staff was great and the facilities clean and appealing, plus free parking, if you like hot water for a shower, this place is not right for you. We callee every day and the staff tried to fix the temperature but the “hot” water was lukewarm at best when leaving the water run for about 30min
Stayed 6 nights in Dec 2025

10/10 Excellent

JESSIE

Stayed 2 nights in Nov 2025

6/10 Okay

Michelle

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was good. Not excellent but we felt safe and we were comfortable. The hotel is hard to access, there is commercial offices on the first 2 floors. There isn’t signage telling you where the hotel parking is, or where the actual hotel entrance is. It’s weird. The write up in Expedia said it was pet friendly we brought our small dog. The cost to keep our dog was more than paying for another adult. There are other hotel choices in Merida that don’t charge extra for your pet, or it’s a minimal charge. Breakfast was excellent wait staff fantastic. Good business/Adult stay hotel.
Stayed 1 night in Oct 2025

8/10 Good

Andrea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parkiing was convenient. We did not est breakfasts at the property
Stayed 6 nights in Oct 2025

10/10 Excellent

Heladio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect nice and excellent people
Stayed 1 night in Oct 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel but expensive
Stayed 1 night in Jul 2025

10/10 Excellent

Fercho

Liked: Cleanliness, staff & service, property conditions & facilities
Un lugar lujoso a precio accesible y con la mejor atencion y areas comunes de facil acceso
Stayed 1 night in Aug 2025

10/10 Excellent

Fercho

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar para descansar y aprovechar el tiempo para entrenar aun en viaje de negocios con alberca y gymnasio accesibles y muy comodos.
Stayed 1 night in Aug 2025

10/10 Excellent

Federico

Stayed 6 nights in Jul 2025

8/10 Good

Alfredo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is very clean. The services very excellent. The location good. But too much noise.
Stayed 3 nights in Jul 2025

6/10 Okay

Fernando

Stayed 3 nights in Jul 2025

10/10 Excellent

Dannine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent quick trip to Mérida

Hotel was in an excellent location, with an amazing staff who were super helpful and attentive. Our room was spacious, updated, with a very comfortable bed. Loved the rain-head shower. Hotel breakfast was so delicious!
Stayed 3 nights in Jul 2025

10/10 Excellent

Miguel Angel

Stayed 1 night in Jul 2025

10/10 Excellent

Miguel Angel

Stayed 1 night in Jul 2025

10/10 Excellent

Richy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay and very nice staff. Enjoyed the breakfast and meals eaten at Hotel.
Stayed 3 nights in Jun 2025

10/10 Excellent

fabian

Stayed 1 night in Jun 2025

10/10 Excellent

Andrea

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was super modern and clean. Room was super comfortable. Breakfast options could improve as everything was out of a box and seemed old.
Stayed 1 night in Jun 2025

10/10 Excellent

Marlenes

Stayed 1 night in Jun 2025

10/10 Excellent

Josafat

Liked: Cleanliness, amenities, property conditions & facilities
El servicio, la comodidad y la limpieza.
Area de restaurante
Desayuno bufete
Parte del lobby
Alberca en la azotea con una vista única de Mérida.
Stayed 4 nights in Jun 2025

10/10 Excellent

Manuel Aaron

Stayed 2 nights in May 2025

10/10 Excellent

luciano

Liked: Cleanliness, property conditions & facilities
Great stay!
Stayed 3 nights in May 2025

10/10 Excellent

esteban

Stayed 3 nights in May 2025

6/10 Okay

Clinton

Traveled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in May 2025

8/10 Good

Emma

Stayed 3 nights in Apr 2025

10/10 Excellent

Juan, HIALEAH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonderful experience. This is a fully 5-star hotel!
Stayed 2 nights in Apr 2025