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Crowne Plaza Melbourne by IHG

4.5 star property
4.5-star luxury hotel near Melbourne Convention and Exhibition Centre

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Photo gallery for Crowne Plaza Melbourne by IHG

Exterior
Interior
Property amenity
Meeting facility
Breakfast, lunch, dinner served; local and international cuisine

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1-5 Spencer Street, Docklands, VIC, 3008
  • Place, Crown Casino
    ‪2 min walk‬
  • Place, Melbourne Convention and Exhibition Centre
    ‪2 min walk‬
  • Place, SEA LIFE Melbourne
    ‪3 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, River View (High Floor)

Standard Room, 1 King Bed, River View (High Floor) | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, River View (High Floor)

9.2 out of 10
Wonderful
(14 reviews)
  • 269 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(53 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible | View from room

Standard Room, 1 King Bed, Accessible

9.4 out of 10
Exceptional
(8 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, River View

Suite, 1 Bedroom, River View | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, River View

10.0 out of 10
Exceptional
(4 reviews)
  • 581 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, River View

View from room

Standard Room, 2 Double Beds, River View

9.4 out of 10
Exceptional
(75 reviews)
  • 285 sq ft
  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Room

8.8 out of 10
Excellent
(36 reviews)
  • 285 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, River View

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, River View

8.6 out of 10
Excellent
(19 reviews)
  • 285 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Casino View)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Casino View)

9.6 out of 10
Exceptional
(7 reviews)
  • 285 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (High Floor, Casino View)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (High Floor, Casino View)

9.0 out of 10
Wonderful
(2 reviews)
  • 285 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

View from room

Premium Room

  • River view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Melbourne

Heart of Melbourne.At this Docklands hotel, you'll be within a 5-minute walk of Melbourne Convention and Exhibition Centre and Crown Casino. SEA LIFE Melbourne and DFO South Wharf are also within half a mile (1 km).

What's nearby

  • Crown Casino - 2 min walk - 0.1 miles
  • Melbourne Convention and Exhibition Centre - 2 min walk - 0.1 miles
  • SEA LIFE Melbourne - 3 min walk - 0.2 miles
  • DFO South Wharf - 7 min walk - 0.4 miles
  • Bourke Street Mall - 15 min walk - 0.8 miles

Getting around

  • Southern Cross Station - 8 min walk
  • Flagstaff Station - 18 min walk
  • Melbourne Airport (MEL) - 26 min drive

Restaurants

  • ‪Zero Gradi - ‬4 min walk
  • ‪Jackpot Bar - ‬4 min walk
  • ‪Byblos - ‬3 min walk
  • ‪Rhumbas - ‬4 min walk
  • ‪Little Flynn - ‬3 min walk

About this property

Crowne Plaza Melbourne by IHG

4.5-star luxury hotel near Melbourne Convention and Exhibition Centre
Crowne Plaza Melbourne by IHG offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

10 meeting rooms and coworking spaces are available. Event space at this hotel measures 12949 square feet (1203 square meters) and includes a conference center. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the luxury Crowne Plaza Melbourne by IHG. Parking is available for a fee.

Smoking is allowed in designated areas at this 4.5-star Melbourne hotel.

  • 1 building
  • 432 guestrooms or units
  • 10 levels
  • Meeting rooms
  • 12949 sq ft of conference space
  • 1203 sq m of conference space
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Crowne Plaza Melbourne by IHG offers 432 accommodations with espresso makers and safes. Beds feature premium bedding. 55-inch Smart televisions come with digital channels. Bathrooms include slippers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Similar properties

Exterior
Novotel Melbourne on Collins
  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.2 out of 5, Very Good, 1,005 reviews
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The price is $137
Feb 8 - Feb 9
Total with taxes and fees
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Property amenities

Family friendly

  • In-room crib
  • Mini-fridge
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (AUD 45 per night); discounts available
  • Secured, covered self parking on site (AUD 45 per night)
  • Secured, covered valet parking on site (AUD 80 per night; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:30 AM on weekends; AUD 40 to 42 for adults and AUD 25 to 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (43 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (33 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 55-inch smart TV with digital channels

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.9 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 65.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 40 to 42 for adults, and AUD 25 to 25 for children
  • Covered self parking fee: AUD 45 per night
  • Covered valet parking fee: AUD 80 per night (in/out privileges)
  • Nearby parking fee: AUD 45 per night (656 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 65.0 per night
  • Credit card charges are subject to a surcharge of 1.9 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 6:00 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Crowne Plaza Hotel Melbourne
Crowne Plaza Melbourne
Melbourne Crowne Plaza
Crowne Plaza Melbourne Hotel Melbourne
Crowne Plaza Melbourne Hotel

Frequently asked questions

How close is Crowne Plaza Melbourne by IHG to the airport?

Crowne Plaza Melbourne by IHG is 11.9 mi (23-min drive) away from the Melbourne, VIC (MEB-Essendon) airport, the closest popular airport to the property.

How much does it cost to stay at Crowne Plaza Melbourne by IHG?

As of Jan 16, 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Melbourne by IHG on Feb 8, 2026 start from $128.77, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Crowne Plaza Melbourne by IHG have an airport shuttle?

Airport shuttle services are not available at Crowne Plaza Melbourne by IHG.

How close is Crowne Plaza Melbourne by IHG to the beach?

This hotel is 4.1 mi (20-min drive) from St Kilda Beach and 7.7 mi (26-min drive) from Brighton Beach. Don't forget your sunscreen!

Does Crowne Plaza Melbourne by IHG offer free breakfast?

Free breakfast isn’t offered at Crowne Plaza Melbourne by IHG, but buffet breakfast is offered for a fee of between AUD 40 and 42 for adults, AUD 25 and 25 for children. It's available on weekdays from 6:30 AM to 10:00 AM and weekends from 7:00 AM to 11:30 AM.

Is there a casino at Crowne Plaza Melbourne by IHG?

No, there is no casino at this hotel, but Crown Casino (3-min walk) is nearby.

What time is check-in at Crowne Plaza Melbourne by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Crowne Plaza Melbourne by IHG?

Free parking is not available at this hotel. Self parking is available for AUD 45 per night, and valet parking for AUD 80 per night.

Does Crowne Plaza Melbourne by IHG have a pool?

Crowne Plaza Melbourne by IHG features an outdoor pool. Guests can enjoy pool access from 6:00 AM to 9:00 PM.

Does Crowne Plaza Melbourne by IHG have a restaurant?

Crowne Plaza Melbourne by IHG is home to Ottie's, which features local and international cuisine.

Does Crowne Plaza Melbourne by IHG have a spa?

There are no spa services available at this hotel.

How close is Crowne Plaza Melbourne by IHG to downtown Melbourne?

Crowne Plaza Melbourne by IHG is 0.6 mi away from Melbourne.

Crowne Plaza Melbourne by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 625 out of 1022 reviews
Rating 8 - Good. 256 out of 1022 reviews
Rating 6 - Okay. 79 out of 1022 reviews
Rating 4 - Poor. 39 out of 1022 reviews
Rating 2 - Terrible. 23 out of 1022 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

2/10 Terrible

Lani

Traveled with partner
Liked: Staff & service
Disliked: Amenities
The room was dusty. We stayed for a week and by the end of our time we ended up sneezing all the time due to the room being very dusty. There was no toilet brush and we were not a fan of the bathroom door as it was not private
Stayed 6 nights in Oct 2025

10/10 Excellent

Belinda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
staff bent over backwards to help us out with a little issue. The beds are very comfy and it’s a great location. Definitely staying there again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Thomas

Yes
Stayed 1 night in Oct 2025

10/10 Excellent

Jade

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Oct 2025

4/10 Poor

Abbie

Traveled with family

Disappointing

Disappointed on level 1 with people can look right in the room, amenities the outdoor pool says heated it was not heated. Check in was quick but didn’t tell me anything about breakfast that I had included times etc. I had to pay for coffee as I have almond milk wasn’t included at breakfast. For how much I paid I could have stayed in the actual crown.
Stayed 1 night in Oct 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
This was our first time staying at the Crowne Plaza. We enjoyed the easy valat parking option and the friendly staff when checking in. Loved the link to check in early & when checking out. Easy walk to Southbank & into the Theatre. Breakfast was enjoyable and our room was dark and quiet for sleeping on the 9th floor with a comfortable mattress and linen. We will stay again
Stayed 1 night in Oct 2025

10/10 Excellent

Jason

Liked: Amenities
Great place to stay. Comfy bed, great service and beautiful breakfast. Would stay there again👍 Jason
Stayed 2 nights in Oct 2025

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, amenities
.
Stayed 2 nights in Sep 2025

10/10 Excellent

Lea

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 1 night in Oct 2025

10/10 Excellent

Chantelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our accommodation was absolutely stunning and very clean, fantastic location and wonderful staff.
Stayed 2 nights in Oct 2025

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely clean room , beautiful view of the river and casino . The staff were amazing so helpful especially Daniel the concierge with recommendations for dinner , the best Italian I’ve ever eaten . And the buffet breakfast was scrumptious. Highly recommend 😊
Stayed 4 nights in Sep 2025

10/10 Excellent

Stephen

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great bed
Stayed 1 night in Oct 2025

10/10 Excellent

Avinash

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is clean. Staff is friendly. Great view of yarra river from the room.
Stayed 1 night in Oct 2025

10/10 Excellent

Greg

Stayed 1 night in Sep 2025

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was in an extremely convenient location, close to all the places we had planned to visit. We didnt need our car for the entire trip.
Stayed 2 nights in Sep 2025

10/10 Excellent

Ching Koo

Stayed 3 nights in Sep 2025

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Nick

Stayed 1 night in Sep 2025

8/10 Good

Keith

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The shower leaked all over the bathroom floor. Quite dangerous when getting out of the shower into a pool of water. Reported it but was told it’s a known issue
Stayed 3 nights in Sep 2025

10/10 Excellent

Tracey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lakashna on tge front desk was lovely
Stayed 1 night in Sep 2025

6/10 Okay

bulu

Stayed 3 nights in Sep 2025

4/10 Poor

Ian

Liked: Staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Toni

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and property. Friendly helpful staff. Buffet breakfast was delicious
Stayed 1 night in Sep 2025