Mumu by Bernalo Hotels

3.0 star property
3-star adults-only guestrooms with indoor private hot tubs

Choose dates to view prices

Photo gallery for Mumu by Bernalo Hotels

Spa
Property grounds
Superior Double Room | Garden view
Free WiFi
Restaurant

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Breakfast included
  • Parking included
  • Housekeeping
  • Pet friendly

Explore the area

Map
Vía, Guatape, Guatapé, Antioquia, Guatapé
  • Parque Comfama
    ‪3 min drive‬
  • Rock of Guatapé
    ‪5 min drive‬
  • Benedictine's Monastery
    ‪6 min drive‬
  • Medellín (MDE-José María Córdova Intl.)
    ‪75 min drive‬

Room options

Superior Double Room

  • Sleeps 2
  • 1 King Bed

About the neighborhood

Guatapé

In Guatapé .Stay at this Guatapé hotel and you'll be within half a mile (1 km) of Peñol-Guatapé Reservoir and 2 miles (3 km) of Parque Comfama. Benedictine's Monastery and Rock of Guatapé are also within 3 miles (5 km).

What's nearby

  • Peñol-Guatapé Reservoir - 6 min walk - 0.4 miles
  • Parque Comfama - 3 min drive - 2.0 miles
  • Rock of Guatapé - 5 min drive - 2.7 miles
  • Benedictine's Monastery - 6 min drive - 2.3 miles
  • Piedra del Marial - 30 min drive - 14.4 miles

Getting around

  • Jose Maria Cordova Intl. Airport (MDE) - 132 min drive

Restaurants

  • ‪La Fogata - ‬3 min walk
  • ‪Empanaditicas - ‬4 min walk
  • ‪El Bacchanal - ‬3 min walk
  • ‪Folklore - ‬2 min walk
  • ‪Restaurante El Portal - ‬2 min walk

About this property

Mumu by Bernalo Hotels

3-star adults-only guestrooms with indoor private hot tubs
Free breakfast is available daily. WiFi is free in public spaces. Mumu by Bernalo Hotels also features a terrace and a garden. Self parking is free.

This 3-star Guatapé hotel is smoke free.

  • 5 guestrooms or units
  • Continental breakfast (free)
  • Front desk (24 hours)
  • Terrace
  • Garden
  • No smoking on site
Mumu by Bernalo Hotels offers 5 air-conditioned accommodations with indoor private hot tubs. Rooms open to balconies. 52-inch flat-screen televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Languages

Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:30 AM

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single-level property)

Room amenities

Entertainment

  • 52-inch flat-screen TV with cable channels

Bathroom

  • Shower
  • Towels provided

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:30 PM
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets welcome with a deposit of COP 30000 per night
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: COP 30000 per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts cash.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • This is an adults-only property and guests under 18 years old aren't allowed.

Property is also known as

Hotel Mumu Guatapé
Mumu by Bernalo Hotels Hotel
Mumu by Bernalo Hotels Guatapé
Mumu by Bernalo Hotels Hotel Guatapé

Frequently asked questions

How close is Mumu by Bernalo Hotels to the airport?

Mumu by Bernalo Hotels is 36.7 mi (132-min drive) away from the Jose Maria Cordova Intl. Airport (MDE) airport, the closest popular airport to the property.

Does Mumu by Bernalo Hotels have an airport shuttle?

Airport shuttle services are not available at Mumu by Bernalo Hotels.

Does Mumu by Bernalo Hotels offer free breakfast?

Mumu by Bernalo Hotels offers free continental breakfast every day from 8:00 AM to 10:30 AM.

Is there a casino at Mumu by Bernalo Hotels?

No, there is no casino at this hotel.

What time is check-in at Mumu by Bernalo Hotels?

Check-in start time: 3:00 PM; Check-in end time: 3:30 PM.

Is there free parking at Mumu by Bernalo Hotels?

This hotel offers free self parking.

Does Mumu by Bernalo Hotels have a pool?

Mumu by Bernalo Hotels does not have a pool.

Does Mumu by Bernalo Hotels have a spa?

There are no spa services available at this hotel.

How close is Mumu by Bernalo Hotels to downtown Guatapé?

Mumu by Bernalo Hotels is 0.4 mi away from Guatapé.

Mumu by Bernalo Hotels Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 4 out of 7 reviews
Rating 8 - Good. 1 out of 7 reviews
Rating 6 - Okay. 1 out of 7 reviews
Rating 4 - Poor. 0 out of 7 reviews
Rating 2 - Terrible. 1 out of 7 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

9.0/10

Amenities

8.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Marielle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time in Guatapé and wow! What a great first impression - from the moment we were greeted with cookies in the reception area to spending the evening relaxing in the magical oasis of our balcony. What made our stay even better was the incredibly kind and helpful staff. They went above and beyond to make sure we were taken care of, that we had a good time and they gave us some tips so we could get around town. We even had fun practicing our Spanglish with each other. This was by far the best customer service we've experienced during our whole trip to Colombia. Special shoutout to Deisy y la sonrienta que trabaja en la recepción: muchas gracias por todo y esperamos volver algún día! The only feedback we would give is that, on one of our 2 nights, our neighbours were playing their music very loud for several hours long. Although the backyards are very private, they are still very close to each other so it's important for guests to be mindful and respectful of others so everyone can enjoy. (But I think this has more to do with inconsiderate guests vs. the hotel itself.)
Stayed 2 nights in Mar 2022

10/10 Excellent

Elvis, Saint Cloud

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Excelente hotel, bella vista, localización
Stayed 1 night in May 2022

6/10 Okay

Juan C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bueno pero…..

Todo maravilloso pero los huéspedes en las diferentes cabañas parecen hacer competencia a ver quién pone la música más duro. Ese es el detalle negativo de este hotel dónde al parecer no obligan a los huéspedes a poner la música con un volumen moderado
Stayed 1 night in Jan 2022

8/10 Good

jose luis

Aceptable hotel

Es aceptable la estadía . Pero falta mejorar en : El agua caliente tienen problemas los calentadores , y estar más pendiente de toallas , etc . Todo esté en el chek in . De resto aceptable 7.0 sobre 10 puntuación
Stayed 1 night in Feb 2021

2/10 Terrible

Melisa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pésimo servicio

Llegamos al hotel y supuestamente teníamos la reserva cancelada cuando nunca la cancelamos y obtuvimos confirmación de reserva por parte de la plataforma. Escuchamos a una de las comerciales decir que por situaciones como ésta no le gustaba sobre-vender en ese hotel. Creemos que ellos mismos cancelaron nuestra reserva para dársela a alguien más porque nunca nos llegó correo de que la reserva había sido cancelada por nuestra causa. Nos tocó devolvernos y buscar otro lugar. Pésimo servicio, pésima atención al cliente, pésima resolución de conflictos. Básicamente, de malas nosotros porque ya habían alquilado nuestra cabaña a alguien directamente.
Stayed 1 night in Oct 2020

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente lugar para visitar

Las cabañas son muy cómodas y bonitas, un lugar ideal para estar en pareja, muy cómodo y muy bonito
Stayed 1 night in Oct 2020

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente hotel

Las cabañas son hermosas y muy confortables, un lugar perfecto para descansar, estar en pareja en un plan de relax, la única recomendación es que verifiquen la pendiente de la ducha para que no se inunde
Stayed 1 night in Oct 2020