Heiss Hotel By Jalo

4.0 star property
4-star hotel near Santafé Mall

Choose dates to view prices

Photo gallery for Heiss Hotel By Jalo

Outdoor pool, open 9:00 AM to 8:00 PM, pool umbrellas, sun loungers
Restaurant
Terrace/patio
Junior Suite | 1 bedroom, desk, soundproofing, free WiFi
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • Pet friendly

Explore the area

View in a map
1460 Cra. 43F, Medellín, Antioquia, 050021
  • Place, Poblado Park
    ‪6 min walk‬
  • Place, Lleras Park
    ‪10 min walk‬
  • Place, Santafé Mall
    ‪2 min drive‬
  • Airport, Medellín (MDE-José María Córdova Intl.)
    ‪22 min drive‬

Room options

Standard Room

9.0 out of 10
Wonderful
(33 reviews)
  • 172 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

Standard Room, Balcony

8.4 out of 10
Very good
(32 reviews)
  • 226 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Junior Suite

8.6 out of 10
Excellent
(4 reviews)
  • 334 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Medellín

El Poblado stay.Within a 15-minute walk of this El Poblado hotel, you'll find Poblado Park and Lleras Park. Monterrey Comercial Mall and The Dancer's Park are also within half a mile (1 km).

What's nearby

  • Poblado Park - 6 min walk - 0.4 miles
  • Lleras Park - 10 min walk - 0.6 miles
  • Medellín Clinic - El Poblado - 13 min walk - 0.7 miles
  • Oviedo Shopping Center - 2 min drive - 1.4 miles
  • Santafé Mall - 2 min drive - 1.6 miles

Getting around

  • Poblado Station - 10 min walk
  • Jose Maria Cordova Intl. Airport (MDE) - 36 min drive

Restaurants

  • ‪General Cafe Bar - ‬2 min walk
  • ‪Clemente Café Y Flores - ‬2 min walk
  • ‪Foxey Pub - ‬3 min walk
  • ‪Tagliata - ‬3 min walk
  • ‪Malevo Restaurante - ‬3 min walk

About this property

Heiss Hotel By Jalo

4-star hotel near Santafé Mall
Heiss Hotel By Jalo offers its guests an outdoor pool and a fitness center. Public spaces have free WiFi. You can enjoy a drink at the pool bar. Heiss Hotel By Jalo also features a garden, pool umbrellas, and an elevator. You'll have access to the outdoor pool at a partner property.

This 4-star Medellín hotel is smoke free.

  • 176 guestrooms or units
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Garden
  • Elevator
  • No smoking on site
  • Bar by the pool
  • Swim-up bar
Heiss Hotel By Jalo offers 176 air-conditioned accommodations with coffee/tea makers. 50-inch Smart televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • Lifeguards on site
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: COP 45,000 for adults and COP 45,000 for children
  • A poolside bar
  • A swim-up bar

Things to do

  • Gym
  • Outdoor pool
  • Outdoor pool (guest access)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (40 inch wide door)
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 50-inch smart TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: COP 200000 per accommodation, per stay

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately COP 45000 for adults and COP 45000 for children
  • Pet fee: COP 200000 per accommodation, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, and cash.

Property Registration Number 210165

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • This hotel caters to LGBTQ+ guests.
  • Pool access available from 9:00 AM to 8:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Heiss
Heiss Hotel Hotel
Heiss Hotel Medellín
Heiss Hotel Hotel Medellín

Frequently asked questions

How close is Heiss Hotel By Jalo to the airport?

Heiss Hotel By Jalo is 13.4 mi (36-min drive) away from the Jose Maria Cordova Intl. Airport (MDE) airport, the closest popular airport to the property.

How much does it cost to stay at Heiss Hotel By Jalo?

As of Oct 23, 2025, prices found for a 1-night stay for 2 adults at Heiss Hotel By Jalo on Oct 29, 2025 start from $51.88, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Heiss Hotel By Jalo have an airport shuttle?

Airport shuttle services are not available at Heiss Hotel By Jalo.

Does Heiss Hotel By Jalo offer free breakfast?

Free breakfast isn’t provided at Heiss Hotel By Jalo, but buffet breakfast is offered for a fee of COP 45000 for adults and COP 45000 for children. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at Heiss Hotel By Jalo?

No, there is no casino at this hotel.

What time is check-in at Heiss Hotel By Jalo?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM.

Is there free parking at Heiss Hotel By Jalo?

Free parking is not available at this hotel.

Does Heiss Hotel By Jalo have a pool?

Heiss Hotel By Jalo features an outdoor pool. Guests can enjoy pool access from 9:00 AM to 8:00 PM.

Does Heiss Hotel By Jalo have a spa?

There are no spa services available at this hotel.

How close is Heiss Hotel By Jalo to downtown Medellín?

Heiss Hotel By Jalo is 2.1 mi away from Medellín.

Heiss Hotel By Jalo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 652 out of 903 reviews
Rating 8 - Good. 144 out of 903 reviews
Rating 6 - Okay. 60 out of 903 reviews
Rating 4 - Poor. 21 out of 903 reviews
Rating 2 - Terrible. 26 out of 903 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Winfield

Liked: Cleanliness, staff & service
Stayed 7 nights in Jul 2025

10/10 Excellent

Adonis, Mount Holly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my entire time on the property. The staff were super friendly and helpful. The area is safe to walk around and easy to get to other places from.
Stayed 7 nights in Jul 2025

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 6 nights in Jul 2025

8/10 Good

Alice Neyda Navedo

Traveled with partner
Un hotel muy bonito, habitaciones pequeñas pero con una vista espectacular. No volvería a ya que el ruido de una habitación se escucha claramente en las otras y a la hora de dormir es molestoso.
Inside
Lobby
Front
Stayed 6 nights in Jul 2025

10/10 Excellent

Michael

Stayed 1 night in Jul 2025

10/10 Excellent

Joseph

Stayed 2 nights in Jul 2025

10/10 Excellent

Carlos E. Baez

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, it was a great experience! Our room was fantastic, the staff was super cool, and the hotel is very close to amazing restaurants.
Wall arts
Pool
Stayed 6 nights in Jul 2025

10/10 Excellent

Michael David

Stayed 3 nights in Jul 2025

8/10 Good

IRIS

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limpid, tiene en los bajos dónde comer y puedes incluir desayuno. En general, bueno.
Stayed 3 nights in Jul 2025

8/10 Good

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Within walking distance of shopping and dining. On site dining also.
Stayed 6 nights in May 2025

10/10 Excellent

Maximilano Alcala

Liked: Cleanliness, staff & service, property conditions & facilities
Marvelous I'll be back;)
Stayed 7 nights in Jul 2025

10/10 Excellent

Adriana

Stayed 5 nights in Jul 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bien servicio y muy Limpopo todo
Stayed 4 nights in Jul 2025

10/10 Excellent

Monica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 4 nights in Jul 2025

10/10 Excellent

Alexandra

Stayed 4 nights in Jul 2025

10/10 Excellent

Gheorghe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Has everything you’d expect
Stayed 4 nights in Jul 2025

8/10 Good

Aaron

Stayed 2 nights in Jul 2025

10/10 Excellent

Lauris

Stayed 3 nights in Apr 2025

10/10 Excellent

Anyi

Stayed 3 nights in Jul 2025

10/10 Excellent

Arnaldo Darío

Liked: Cleanliness, amenities, property conditions & facilities
Room clean
Stayed 3 nights in Jul 2025

10/10 Excellent

Saida

Stayed 5 nights in Jul 2025

10/10 Excellent

JUAN FELIPE, BOGOTA

Stayed 4 nights in Jul 2025

10/10 Excellent

ROMULO, Lake Worth

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for the money,amazing beds and pillows
Stayed 3 nights in Jul 2025

10/10 Excellent

Elian

Stayed 5 nights in Jul 2025

10/10 Excellent

Angel

Liked: Cleanliness, amenities
Muy bien
Stayed 4 nights in Jul 2025