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Heiss Hotel By Jalo

4.0 star property
4-star hotel near Santafé Mall
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Photo gallery for Heiss Hotel By Jalo

Outdoor pool, open 9:00 AM to 8:00 PM, pool umbrellas, sun loungers
Reception
Terrace/patio
Luxury Room, Balcony, City View | 1 bedroom, desk, soundproofing, free WiFi
Restaurant

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Breakfast available
  • Pool
  • Housekeeping
  • Pet friendly

Explore the area

View in a map
1460 Cra. 43F, Medellín, Antioquia, 050021
  • Poblado Park
    ‪6 min walk‬
  • Lleras Park
    ‪10 min walk‬
  • Santafé Mall
    ‪2 min drive‬
  • Medellín (MDE-José María Córdova Intl.)
    ‪22 min drive‬

Room options

View all photos for Luxury Room, Balcony, City View

Luxury Room, Balcony, City View | 1 bedroom, desk, soundproofing, free WiFi

Luxury Room, Balcony, City View

8.6 out of 10
Excellent
(4 reviews)
  • 334 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, Balcony, City View

Superior Room, Balcony, City View | 1 bedroom, desk, soundproofing, free WiFi

Superior Room, Balcony, City View

8.4 out of 10
Very good
(31 reviews)
  • 226 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, City View

Standard Room, City View | 1 bedroom, desk, soundproofing, free WiFi

Standard Room, City View

9.0 out of 10
Wonderful
(32 reviews)
  • 172 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Medellín

El Poblado stay.Within a 15-minute walk of this El Poblado hotel, you'll find Poblado Park and Lleras Park. Monterrey Comercial Mall and The Dancer's Park are also within half a mile (1 km).

What's nearby

  • Poblado Park - 6 min walk - 0.4 miles
  • Lleras Park - 10 min walk - 0.6 miles
  • Medellín Clinic - El Poblado - 13 min walk - 0.7 miles
  • Oviedo Shopping Center - 2 min drive - 1.4 miles
  • Santafé Mall - 2 min drive - 1.6 miles

Getting around

  • Poblado Station - 10 min walk
  • Jose Maria Cordova Intl. Airport (MDE) - 36 min drive

Restaurants

  • ‪Hija Mía Nómada - ‬4 min walk
  • ‪Mija - ‬4 min walk
  • ‪Clemente Café Y Flores - ‬2 min walk
  • ‪Restaurante Idílico - ‬4 min walk
  • ‪Sushi Gama - ‬3 min walk

About this property

Heiss Hotel By Jalo

4-star hotel near Santafé Mall
Heiss Hotel By Jalo offers its guests an outdoor pool and a fitness center. Public spaces have free WiFi. You can enjoy a drink at the pool bar. Heiss Hotel By Jalo also features a garden, pool umbrellas, and an elevator. You'll have access to the outdoor pool at a partner property.

This 4-star Medellín hotel is smoke free.

  • 176 guestrooms or units
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Garden
  • Elevator
  • No smoking on site
  • Bar by the pool
  • Swim-up bar
Heiss Hotel By Jalo offers 176 air-conditioned accommodations with coffee/tea makers. 50-inch Smart televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Hashtag 98 Hotel By Jalo

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, 1,366 reviews
$64 nightly
The price is $64
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Hashtag 98 Hotel By Jalo

Property amenities

Family friendly

  • Lifeguards on site
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: COP 40,000 for adults and COP 40,000 for children
  • A poolside bar
  • A swim-up bar

Things to do

  • Gym
  • Outdoor pool
  • Outdoor pool (guest access)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (40 inch wide door)
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 50-inch smart TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: COP 200000 per accommodation, per stay

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately COP 40000 for adults and COP 40000 for children
  • Pet fee: COP 200000 per accommodation, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, and cash.

Property Registration Number 210165

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • This hotel caters to LGBTQ+ guests.
  • Pool access available from 9:00 AM to 8:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Heiss
Heiss Hotel Hotel
Heiss Hotel Medellín
Heiss Hotel Hotel Medellín

Frequently asked questions

How close is Heiss Hotel By Jalo to the airport?

Heiss Hotel By Jalo is 13.4 mi (36-min drive) away from the Jose Maria Cordova Intl. Airport (MDE) airport, the closest popular airport to the property.

How much does it cost to stay at Heiss Hotel By Jalo?

As of Sep 8, 2025, prices found for a 1-night stay for 2 adults at Heiss Hotel By Jalo on Oct 6, 2025 start from $66.68, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Heiss Hotel By Jalo have an airport shuttle?

Airport shuttle services are not available at Heiss Hotel By Jalo.

Does Heiss Hotel By Jalo offer free breakfast?

Free breakfast isn’t provided at Heiss Hotel By Jalo, but cooked-to-order breakfast is offered for a fee of COP 40000 for adults and COP 40000 for children. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at Heiss Hotel By Jalo?

No, there is no casino at this hotel.

What time is check-in at Heiss Hotel By Jalo?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM.

Is there free parking at Heiss Hotel By Jalo?

Free parking is not available at this hotel.

Does Heiss Hotel By Jalo have a pool?

Heiss Hotel By Jalo features an outdoor pool. Guests can enjoy pool access from 9:00 AM to 8:00 PM.

Does Heiss Hotel By Jalo have a spa?

There are no spa services available at this hotel.

How close is Heiss Hotel By Jalo to downtown Medellín?

Heiss Hotel By Jalo is 2.1 mi away from Medellín.

Heiss Hotel By Jalo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 580 out of 809 reviews
Rating 8 - Good. 134 out of 809 reviews
Rating 6 - Okay. 51 out of 809 reviews
Rating 4 - Poor. 20 out of 809 reviews
Rating 2 - Terrible. 24 out of 809 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Winfield

Liked: Cleanliness, staff & service
Stayed 7 nights in Jul 2025

2/10 Terrible

Aldo

Stayed 1 night in May 2025

10/10 Excellent

Henry

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay! Definitely will come back
Stayed 2 nights in May 2025

10/10 Excellent

Gisella

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 5 nights in May 2025

10/10 Excellent

Jemaine

Liked: Cleanliness, staff & service, property conditions & facilities
The best hotel so far
Stayed 2 nights in Jun 2025

10/10 Excellent

Anthony Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
What an amazing Hotel in the Manila district of Medellin. Complete with rooftop bar, pool and Gym. With between 150 to 250 Mbs, a workcation isn’t out of the question here. Many options for dining out are within easy walking distance from fine dining tastes to more delectable handheld food.
Stayed 7 nights in May 2025

10/10 Excellent

AHMAD

Liked: Cleanliness, amenities, property conditions & facilities
Excellent great
Stayed 5 nights in May 2025

8/10 Good

Orhan Selcuk

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great gym and rooftop - but the pool closes too early at 5pm and the wifi is bad.
Stayed 3 nights in Jun 2025

8/10 Good

Kay

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 8 nights in May 2025

10/10 Excellent

Alexander

Stayed 2 nights in May 2025

10/10 Excellent

Jemar

Liked: Cleanliness, amenities, property conditions & facilities
It was very clean. Staff at the front desk was friendly. And the area where the hotel was located was in the vicinity of alot of restaurants
Stayed 3 nights in May 2025

10/10 Excellent

Jean Hugues

Liked: Cleanliness, amenities, property conditions & facilities
Walkable and safe. Friendly staff, clean and well kept hotel.
Stayed 4 nights in May 2025

6/10 Okay

Catalina

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The room was wayyyy to small! No space for luggage or clothes because there’s no closet or cabinets!
Stayed 9 nights in May 2025

2/10 Terrible

Camila

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The rooms are small. If you don't tell the hotel staff, they won't clean the bathroom or take out the trash daily. The pool wasn't in service. They didn't have room service. There was no ice when we asked for it. It's supposed to be smoke-free. The man downstairs was smoking marijuana. I told the hotel, but they did nothing. The breakfast was average, always cold food. Very expensive for such poor service. I would never return
Stayed 6 nights in May 2025

10/10 Excellent

Rychar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect, it was a small room but everything was well arranged in its place and very clean.
Stayed 3 nights in May 2025

10/10 Excellent

Henry

Liked: Cleanliness, property conditions & facilities
Great place! Definitely will come back
Stayed 2 nights in May 2025

10/10 Excellent

adjai

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 5 nights in May 2025

10/10 Excellent

Idalia

I love it
Stayed 5 nights in May 2025

10/10 Excellent

John Michael, Saint Augustine

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Quiet rooms. Friendly staff. Great location.
Stayed 7 nights in May 2025

10/10 Excellent

Natasha

Liked: Amenities, property conditions & facilities
Stayed 2 nights in May 2025

6/10 Okay

Lily Marieth

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is very modern and clean, rooms are very tight and my only issue was that the day we arrived we entered the room and someone else was already installed in the room, the lady got so scared and I as well to find someone in there. Thank God she was dressed ! We had to go back down to reception who apologized for the mistake.
Stayed 2 nights in May 2025

6/10 Okay

Lily

Stayed 1 night in May 2025

8/10 Good

HELENE SARA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Georgios

Liked: Cleanliness, amenities, property conditions & facilities
The property was clean, the neighborhood was safe with lots of restaurants a walking distance.
Stayed 4 nights in May 2025

6/10 Okay

Arnaldo

Liked: Cleanliness, amenities, property conditions & facilities
Nice place.
Stayed 4 nights in May 2025