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Thong's Inn - KNO Kualanamu Transit Hotel

Property class: 3.5
Enjoy the outdoor pool at this 3.5-star Medan hotel

Choose dates to view prices

Photo gallery for Thong's Inn - KNO Kualanamu Transit Hotel

A courtyard with a central planter, surrounded by buildings with balconies and railings.
A swimming pool with lounge chairs, a statue, and lush greenery.
A courtyard with potted plants, a wooden fence, and a brick building with a tiled roof.
A hotel room with a bed, a desk, a window with curtains, and a door leading outside.
A covered outdoor seating area with tables and chairs, surrounded by lush greenery and potted plants.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available

Explore the area

View in a map
Jl. Pasar V Kebun Kelapa, Lubuk Pakam, Medan, North Sumatra, 20552
  • Place, Medan Mall
    ‪42 min drive‬
  • Place, Great Mosque of Medan
    ‪46 min drive‬
  • Place, Sun Plaza
    ‪48 min drive‬
  • Airport, Medan (KNO-Kuala Namu Intl.)
    ‪11 min drive‬

Room options

View all photos for Cottage Double Bed

A hotel room with a large bed, bedside tables, a wooden chair, a brick wall, and a bathroom with a sink.

Cottage Double Bed

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 172 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Villa Double Bed

A hotel room with a bed, two bedside lamps, a nightstand with a coffee maker, a desk, and a chair.

Villa Double Bed

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 301 sq ft
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Cottage, 2 Single Beds

A hotel room with two beds, a brick wall, a wooden headboard, a nightstand with a lamp, and a coffee maker.

Cottage, 2 Single Beds

  • Garden view
  • 172 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Villa, 2 Single Beds

A hotel room with two beds, a desk, a chair, a small table, and a window with curtains.

Villa, 2 Single Beds

  • Garden view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room, 2 Single Beds

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Deluxe Room, 2 Single Beds

  • Garden view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Double Bed

A hotel room with a large bed, a nightstand with a phone, and a window with curtains.

Deluxe Double Bed

8.0 out of 10
Very good
(1 review)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Double Room

A neatly made bed with white linens and a headboard, a bedside table with a remote control, and a door leading to a closet.

Deluxe Double Room

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Twin Room

A hotel room with two beds, a nightstand with a phone, and a window with curtains.

Deluxe Twin Room

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

About the neighborhood

Medan

In Medan .Within 16 miles (25 km) of this hotel, you'll find Pantai Pondok Permai and Pantai Bali Lestari. Murni Teguh Memorial Hospital and Museum of North Sumatra are within 16 miles (25 km).

What's nearby

  • Medan Mall - 42 min drive - 19.1 miles
  • Great Mosque of Medan - 46 min drive - 19.8 miles
  • Maimun Palace - 47 min drive - 20.1 miles
  • Sun Plaza - 48 min drive - 20.3 miles
  • University of North Sumatera - 56 min drive - 27.6 miles

Getting around

  • Lubukpakam Station - 13 min drive
  • Medan (KNO-Kuala Namu Intl.) - 13 min drive

Restaurants

  • ‪One Man Cafe&Kolam Pancing - ‬6 min drive
  • ‪Alam Kuphie - ‬2 min drive
  • ‪Rumah Coffee - ‬9 min walk
  • ‪RM. Pak Usup - ‬4 min drive
  • ‪Ayam Penyet Mas Rokim - ‬3 min drive

About this property

Thong's Inn - KNO Kualanamu Transit Hotel

Enjoy the outdoor pool at this 3.5-star Medan hotel
Along with a restaurant, there's a coffee shop/cafe on site. Public spaces have free WiFi. There's an onsite business center. An airport shuttle (available 24 hours) is available for a fee. An outdoor pool, a terrace, and a garden are also featured at the business-friendly Thong's Inn - KNO Kualanamu Transit Hotel. Free self parking is available.
  • 36 guestrooms or units
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers for purchase
  • Bellhop
  • Coffee shop
  • Dining venue
Thong's Inn - KNO Kualanamu Transit Hotel offers 36 air-conditioned accommodations with complimentary bottled water and slippers. 24-inch LED televisions come with cable channels. Bathrooms include showers, bidets, and complimentary toiletries.

This Medan hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Similar properties

Reception
Grand Inna Medan
Kesawan
  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
3.6 out of 5, Good, 34 reviews
$35 nightly
The price is $39
Sep 6 - Sep 7
Total with taxes and fees
Grand Inna Medan

Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Playground

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Local cuisine breakfast available for a fee
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Outdoor pool
  • Playground

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • 24-inch LED TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 6 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: IDR 50000 per room (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cashless payment methods are available for all transactions.

We should mention

  • Up to 6 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Thong's KNO Kualanamu Transit
Thong's Inn KNO Kualanamu Transit Hotel Medan
Thong's Inn KNO Kualanamu Transit Hotel
Thong's KNO Kualanamu Transit Medan
Thong's Kno Kualanamu Transit
Thong's Inn - KNO Kualanamu Transit Hotel Hotel
Thong's Inn - KNO Kualanamu Transit Hotel Medan
Thong's Inn - KNO Kualanamu Transit Hotel Hotel Medan

Frequently asked questions

How close is Thong's Inn - KNO Kualanamu Transit Hotel to the airport?

Thong's Inn - KNO Kualanamu Transit Hotel is 4.1 mi (13-min drive) away from the Medan (KNO-Kuala Namu Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Thong's Inn - KNO Kualanamu Transit Hotel?

As of Sep 4, 2026, prices found for a 1-night stay for 2 adults at Thong's Inn - KNO Kualanamu Transit Hotel on Oct 4, 2026 start from $22, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Thong's Inn - KNO Kualanamu Transit Hotel have an airport shuttle?

Thong's Inn - KNO Kualanamu Transit Hotel offers an airport shuttle 24 hours a day, on request, for a charge of IDR 50000 per room, one-way.

How close is Thong's Inn - KNO Kualanamu Transit Hotel to the beach?

This hotel is 14.1 mi (42-min drive) from Pantai Pondok Permai and 14.2 mi (42-min drive) from Pantai Bali Lestari. Don't forget your sunscreen!

Does Thong's Inn - KNO Kualanamu Transit Hotel offer free breakfast?

Thong's Inn - KNO Kualanamu Transit Hotel does not offer free breakfast.

Is there a casino at Thong's Inn - KNO Kualanamu Transit Hotel?

No, there is no casino at this hotel.

What time is check-in at Thong's Inn - KNO Kualanamu Transit Hotel?

Check-in begins at 2 PM.

Is there free parking at Thong's Inn - KNO Kualanamu Transit Hotel?

This hotel offers free self parking.

Does Thong's Inn - KNO Kualanamu Transit Hotel have a pool?

Thong's Inn - KNO Kualanamu Transit Hotel features an outdoor pool.

Does Thong's Inn - KNO Kualanamu Transit Hotel have a restaurant?

Thong's Inn - KNO Kualanamu Transit Hotel is home to Thong's, which features local and international cuisine.

Does Thong's Inn - KNO Kualanamu Transit Hotel have a spa?

There are no spa services available at this hotel.

How close is Thong's Inn - KNO Kualanamu Transit Hotel to downtown Medan?

Thong's Inn - KNO Kualanamu Transit Hotel is 13.1 mi away from Medan.

Thong's Inn - KNO Kualanamu Transit Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 28 out of 69 reviews
Rating 8 - Good. 32 out of 69 reviews
Rating 6 - Okay. 5 out of 69 reviews
Rating 4 - Poor. 4 out of 69 reviews
Rating 2 - Terrible. 0 out of 69 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

4/10 Poor

Muhibullah

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Place to Stay for flight out of Medan

Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was excellent, and the restaurant had some killer dim- sum.
Verified review

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here two nights, preparing for my flight back to Bali. Actually, this was an excellent transfer hotel. The pool rocked and the restaurant was very good. There is not really a lot going on around the hotel, but if your just waiting for a flight, you couldn’t do better than this gem.
Verified review

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grounds and pool are nice. I agree with other reviews that it's a perfect place next to the airport with a free shuttle for a transit type stay. Clean, comfy, nice and excellent value.
Stayed 1 night in Feb 2023
Verified review

10/10 Excellent

Barbara A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Airport Transit Hotel in Medan, Indonesia

Great Transit Hotel. Once on the property there is a small convience store. Thong's Restaurant opens early, six am I think. I have ordered food from room service at about 9:00 pm. Much of the food there is Indonesian, with Western and Chinese dishes. All of it delicious and reasonably priced. The grounds are beautiful for walks. There is a playground for children. The rooms are far enough from the things mentioned above that it's quiet for sleeping. I have stayed there five or six times. Every visit my review would read the same. The only improvement I could think of is a broader selection of Television channels. The have large, flat screen TVs with few channels. The only English is a news channel. Again, if you want a modern, extreamly clean and quiet room, 10 minutes from KNO with free airport shuttle available, this is a great deal.
Stayed 1 night in Oct 2018
Verified review

4/10 Poor

Raymond

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Never again...

Whenever I have to travel via KualaNamu (KNO) airport through Medan Indonesia, Thongs WAS my Hotel of choice but no longer. It has gotten worse for service and extra charges every single visit. My last visit I ordered a beer and they brought it to me lukewarm. Then, when I asked for ice, they had the audacity to charge me for it.
Stayed 1 night in Jun 2018
Verified review

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I didn't see the beach

A fine place to stay. Fittings and fixtures of extremely good quality. Room service. Some building still being completed, i think a swimming pool is being constructed if so it will add to the amenities. Drawbacks, need taxi to get to shops.
Stayed 2 nights in Jun 2018
Verified review

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 Star experience

Staff was incredibly accommodating and made sure we had everything we needed.
Stayed 1 night in May 2018
Verified review

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A decent spot close to the airport

If you’re flying into or out of Medan airport(which is a long drive from Medan city) this place is a good choice to spend the night. It’s ten minutes to the airport and has free pick up and drop off included, even late and early. The rooms are clean, modern, well featured and quiet. There’s an onsite ATM that worked with my american ATM card, a restaurant where you can get cold beer from a cooler and an onsite small travel shop for essentials. Service was excellent; the included breakfast was mediocre at best, I’d skip it. One word of advice: if you’re headed to Bukit Lawang and need to book a car, don’t do it with the front desk here - I didn’t know better and ended up paying 900,000 rupiah which is easily double what it should have cost. My return trip back was 400,000 rupiah, the typical rate charged for a private car for this trip. Also, the WIFI signal was weak to the point of not working when I had a room at the very end of a floor; when I had a room in the middle of the floor it worked fine. Staff was very pleasant and helpful both times I stayed here. The hotel is in a well guarded, walled compound and I do not recommend exploring the sketchy-looking area around the hotel on foot at night.
Verified review

10/10 Excellent

Barbara A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Buy near Medan Airport

The perfect stay close to KNO Airport, Medan. The staff always impresses me with their knowledge and professionalism. They're also very friendly. The hotel has large, beautiful rooms, seemingly brand new. A/C is ice cold if you want it that way. Shower is Awesome! You'll find TV in the room has some English speaking channels. The park like grounds are so large and beautiful that one is encouraged to spend time outside. There's a play area for children and many walk ways. The complimentary breakfast is buffet style, offering hot and cold dishes, all delicious. I have stayed there five times, and although it seems impossible, each stay surpasses the previous. In addition to the restaurant there's a small store on premise.
Stayed 1 night in Aug 2017
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again!

Great transit hotel! Free shuttle service. Service is great, very clean room. Breakfast was included and excellent! Local area is not good, but that's okay because we were only there for the night waiting for our flight.
Stayed 1 night in Jul 2017
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Satisfied with hotel

Excellent location for travel / KNO International Airport. Staff extremely friendly and helpful. Good, full free breakfast was amazing.
Stayed 1 night in Jul 2017
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to the airport

Very near the airport, about a 10 minute drive. They provide shuttle service to and from the airport.
Verified review

6/10 Okay

Britta

Liked: Cleanliness, staff & service, amenities
Værelset er super fint og rent. Som gæst er man udsat for visse støj gener: Nærliggende minaret, der kalder til bøn 04.45 Fly, der kommer ind over hotellet ved 6-tiden Der er meget tynde vægge mellem værelser, så man kan ikke undgå at høre, når naboen benytter toilet, eller bare fører en almindelig samtale
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Emelie

Stayed 1 night in Jan 2026
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Bagus
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Grant

Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Gregory

Liked: Cleanliness, amenities, property conditions & facilities
Super cool banzai gardens
Stayed 1 night in Jun 2025
Verified review

4/10 Poor

Jesper Friis

Stayed 1 night in Apr 2024
Verified review

8/10 Good

Dsvid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent hotel for airport free shuttle

Good hotel with good strong hot water and nice modern room Limited breakfast good swimming pool
Stayed 2 nights in Feb 2024
Verified review

8/10 Good

Steven

Liked: Cleanliness, property conditions & facilities, room comfort

Nice place

It was very clean, but the toilet would not flush properly - needs some attention in the works.
Stayed 1 night in Jun 2023
Verified review

10/10 Excellent

Kim Degn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Verified review

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Verified review

8/10 Good

I Chun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019