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Al Safwah Orchid

5.0 star property
5-star luxury hotel near Great Mosque of Makkah, connected to a shopping center

Choose dates to view prices

Photo gallery for Al Safwah Orchid

Reception
Standard Double Room, Side Haram View | 1 bedroom, in-room safe, soundproofing, iron/ironing board
Interior
Front of property
Reception hall

Reviews

7.4 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Parking available
  • Business services

Explore the area

View in a map
Ajyad St. Al Safwah Towers, Facing King Abdul Aziz Gate, Makkah, 24231
  • Place, Great Mosque of Makkah
    ‪3 min walk‬
  • Place, Kaaba
    ‪7 min walk‬
  • Place, The Clock Towers
    ‪7 min walk‬

Room options

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, in-room safe, soundproofing, iron/ironing board

Standard Double Room

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Triple Room, Side Haram View

Standard Triple Room, Side Haram View | 1 bedroom, in-room safe, soundproofing, iron/ironing board

Standard Triple Room, Side Haram View

  • City view
  • 269 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Triple Room

Standard Triple Room | 1 bedroom, in-room safe, soundproofing, iron/ironing board

Standard Triple Room

  • 269 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Quadruple Room

Standard Quadruple Room | 1 bedroom, in-room safe, soundproofing, iron/ironing board

Standard Quadruple Room

  • 322 sq ft
  • Sleeps 4
  • 4 Twin Beds

View all photos for Standard Quadruple Room , Side Haram View

Standard Quadruple Room , Side Haram View | 1 bedroom, in-room safe, soundproofing, iron/ironing board

Standard Quadruple Room , Side Haram View

  • City view
  • 322 sq ft
  • Sleeps 4
  • 4 Twin Beds

View all photos for Standard Double Room, Side Haram View

Standard Double Room, Side Haram View | 1 bedroom, in-room safe, soundproofing, iron/ironing board

Standard Double Room, Side Haram View

  • City view
  • 215 sq ft
  • Sleeps 3
  • 2 Twin Beds

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About the neighborhood

Makkah

Makkah City Center stay.At this Makkah City Center hotel, you'll be well placed to visit Great Mosque of Makkah and The Clock Towers, both within a 5-minute walk. Kaaba and Well of Zamzam are also within half a mile (1 km).

What's nearby

  • Great Mosque of Makkah - 3 min walk - 0.2 miles
  • Kaaba - 7 min walk - 0.4 miles
  • The Clock Towers - 7 min walk - 0.4 miles
  • Well of Zamzam - 7 min walk - 0.4 miles
  • King Fahad Gate - 8 min walk - 0.5 miles

Getting around

  • Makkah Station - 17 min drive
  • King Abdulaziz Intl. Airport (JED) - 75 min drive

Restaurants

  • ‪ستاربكس - ‬3 min walk
  • ‪Dunkin' Donuts - ‬3 min walk
  • ‪Dar Basma - ‬3 min walk
  • ‪Raffles Makkah Restaurant | مطعم قصر مكة رافلز - ‬3 min walk
  • ‪ركن القهوة - ‬1 min walk

About this property

Al Safwah Orchid

5-star luxury hotel near Great Mosque of Makkah, connected to a shopping center
There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. WiFi is free in public spaces. Business amenities include a business center and limo/town car service. The luxury Al Safwah Orchid also features a library, coffee/tea in a common area, and concierge services. For a fee, parking is available.

This 5-star Makkah hotel is smoke free.

  • 1 building
  • 471 guestrooms or units
  • 22 levels
  • 2 dining venues
  • Deli
  • Childcare (free)
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Library
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Lockers available
Al Safwah Orchid offers 471 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include slippers, complimentary toiletries, and hair dryers.

This Makkah hotel provides complimentary wireless Internet access. 32-inch LCD televisions come with cable channels. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Free babysitting
  • In-room refrigerator
  • Laundry facilities
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Self parking on site (SAR 552 per day)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: SAR 75 per person
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Library

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 32-inch LCD TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dishwasher
  • Free bottled water
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 5:30 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately SAR 75 per person
  • Self parking fee: SAR 552 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

Property Registration Number 10007435

We should mention

  • Only Muslims can go into the holy cities of Mecca and Medina.
  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Couples who want to share a room are obligated to provide proof of marriage.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served or allowed at Al Safwah Orchid.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Al Safwah
Al Safwah Orchid
Al Safwah Royale
Al Safwah Royale Orchid
Al Safwah Royale Orchid Hotel
Al Safwah Royale Orchid Hotel Mecca
Al Safwah Royale Orchid Mecca
Safwah
Safwah Royale Orchid
Al Safwah Royale Orchid Makkah/Mecca
Al Safwah Orchid Hotel
Al Safwah Orchid Makkah
Al Safwah Royale Orchid
Al Safwah Orchid Hotel Makkah

Frequently asked questions

How close is Al Safwah Orchid to the airport?

Al Safwah Orchid is 61 mi (75-min drive) away from the King Abdulaziz Intl. Airport (JED) airport, the closest popular airport to the property.

How much does it cost to stay at Al Safwah Orchid?

As of Jan 30, 2026, prices found for a 1-night stay for 2 adults at Al Safwah Orchid on Mar 1, 2026 start from $427.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Al Safwah Orchid have an airport shuttle?

Airport shuttle services are not available at Al Safwah Orchid.

Does Al Safwah Orchid offer free breakfast?

Free breakfast isn’t provided at Al Safwah Orchid, but buffet breakfast is offered for a fee of SAR 75 per person. It's available every day from 6 AM to 10 AM.

Is there a casino at Al Safwah Orchid?

No, there is no casino at this hotel.

What time is check-in at Al Safwah Orchid?

Check-in start time: 4:00 PM; Check-in end time: 5:30 AM.

Is there free parking at Al Safwah Orchid?

Free parking is not available at this hotel. Self parking is available for SAR 552 per day.

Does Al Safwah Orchid have a pool?

Al Safwah Orchid does not have a pool.

Does Al Safwah Orchid have a restaurant?

Al Safwah Orchid is home to Marwa, which features international cuisine.

Does Al Safwah Orchid have a spa?

There are no spa services available at this hotel.

How close is Al Safwah Orchid to downtown Makkah?

Al Safwah Orchid is 0.8 mi away from Makkah.

Al Safwah Orchid Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 88 out of 259 reviews
Rating 8 - Good. 64 out of 259 reviews
Rating 6 - Okay. 53 out of 259 reviews
Rating 4 - Poor. 27 out of 259 reviews
Rating 2 - Terrible. 27 out of 259 reviews

7.4/10

Cleanliness

7.2/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

6/10 Okay

Asad

Traveled with family
Disliked: Property conditions & facilities
The staff wasn't very comfortable with the English language. I called room service, requesting for my food to be warmed up. Instead, they brought me a new plate of food (and charged me for it) and told me that they don't have the facility to warm up patrons' food. Clean room but worn-out carpet. Overall good but the communication with the chef making omelette was the issue, he was in a hurry and even after asking to cook the omelette properly he gave us half cooked omelette.
Stayed 4 nights in Oct 2025

10/10 Excellent

Fathima Nuzha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient clean rooms
Stayed 2 nights in Oct 2025

10/10 Excellent

fatama

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay at Al Safwah was amazing right outside the haram lots of food places and shops for shopping. Overall great stay would come again. Breakfast was also really good.
Stayed 6 nights in Oct 2025

10/10 Excellent

mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2025

6/10 Okay

Mohammad

Business traveler
Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2025

2/10 Terrible

Omar

Hotel.com

Due to unforeseen circumstances, I was unable to arrive on the originally scheduled date of my booking. I reached out to Hotels.com in an attempt to either cancel or reschedule my booking, but unfortunately, I did not receive a timely response. Additionally, it appears that no effort was made by Hotels.com to contact the hotel to update or modify my reservation accordingly. I kindly request your assistance in reviewing this matter and seeing if any resolution can be offered, given the situation. Thank you for your support. Never to book with hotel.com. They use agoda which is cheaper than rate their website and agoda give free cancellation. Hotels.com don’t
Stayed 1 night in Sep 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
May God the Sustainer accept from all the Pilgtims, pray to be back soon
Stayed 1 night in Sep 2025

6/10 Okay

babar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room is nice location is nice stuff s nice
Stayed 3 nights in Sep 2025

6/10 Okay

FARIA

Stayed 3 nights in Sep 2025

2/10 Terrible

Hend

Stayed 1 night in Aug 2025

6/10 Okay

Huda

Stayed 2 nights in Aug 2025

10/10 Excellent

MOHANAD

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff and good breakfast, very close to Haram.
Stayed 3 nights in Aug 2025

2/10 Terrible

Nasrullah

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The only good thing is location, very close to the Haram. Big time discrimination, they give us a room like grave, with dirty amenities, ripped blankets ,rude behavior. After fighting till next day without sleep, they chane the room , and that was while new world ,nice window, clean amenities better quality blankets and well behaved house keeping staff.
Stayed 7 nights in Jul 2025

6/10 Okay

shabnam, Arlington

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is listed as a 5-star property on sites.they're trying to avoid reviews on those platform to keep it a 5 star. I initially booked through one of that platform but the hotel contacted me shortly after asking me to cancel and rebook through here.later discovered others had reported similar experiences as they avoiding reviews on those platform. The main advantage of this hotel is its location. If staying near the Haram is your priority, it’s a decent option. The Safa Tower connects to the Clock Tower, and while you’ll need to change two elevators and use an escalator, the walk to the Haram is still fairly convenient. In fact, having stayed at the Fairmont before, I’d say this hotel might be slightly closer to the Haram entrance. That said, service and accessibility were disappointing. You have to walk through a market and take escator to reach the entrance with no clear signage or staff to guide you.Taxis aren’t allowed to stop directly outside, so getting one can be a hassle often requiring a long wait for drivers to come from upper parking. Check-in was also poor. The staff handed me the key without explaining anything or where my room,hotel facilities, or breakfast is,which was included in my booking. I had to ask for basic directions myself. For a hotel claiming to be 5-star, the service fell far short. Overall, I’d rate this hotel as a 2 to 3-star property at best. It’s only worth considering
black stuff around sink and even some parts of shower
super nasty. in picture it looks cleaner lol
Stayed 3 nights in Jul 2025

10/10 Excellent

Sadat

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found what i expected
Stayed 4 nights in Jul 2025

10/10 Excellent

Asim

Liked: Cleanliness, amenities
Excellent service
Stayed 5 nights in Jul 2025

10/10 Excellent

kaviraj

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
best place to stay in Makkah. Taxi available just a walk away. shipping and food in the building itself. a few steps to Kaaba
Stayed 2 nights in Jul 2025

10/10 Excellent

Ommar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place ever
Stayed 2 nights in Jun 2025

8/10 Good

mahmudur

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This hotel is very close to Khaba.
Stayed 1 night in Apr 2025

8/10 Good

noor lide

Liked: Amenities, property conditions & facilities
Stayed 4 nights in May 2025

8/10 Good

Qasim

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff
Stayed 3 nights in Apr 2025

10/10 Excellent

Farhan

Stayed 2 nights in Mar 2025

2/10 Terrible

waleed

Stayed 2 nights in Mar 2025

10/10 Excellent

Enam

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service ,
Stayed 3 nights in Mar 2025

10/10 Excellent

Milad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 3 nights in Mar 2025