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Hotel Serrano

3.0 star property
Enjoy the outdoor pool at this 3-star Martins hotel

Choose dates to view prices

Photo gallery for Hotel Serrano

Premium Room | Living area | Flat-screen TV
Premium Room | Minibar, desk, blackout drapes, free WiFi
Exterior
Luxury Room | Living area | Flat-screen TV
Outdoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Room service
  • 24/7 front desk
  • Breakfast included
  • Laundry
  • Housekeeping

Explore the area

Map
Coronel Cristalino 118, Centro, Martins, State of Rio Grande do Norte, 59800-000

Room options

View all photos for Premium Room

Premium Room | Minibar, desk, blackout drapes, free WiFi

Premium Room

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Executive Room

Executive Room | Minibar, desk, blackout drapes, free WiFi

Executive Room

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Executive Room

Executive Room | Minibar, desk, blackout drapes, free WiFi

Executive Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Executive Room

Executive Room | Minibar, desk, blackout drapes, free WiFi

Executive Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Room

Luxury Room | Minibar, desk, blackout drapes, free WiFi

Luxury Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Room

Deluxe Room | Minibar, desk, blackout drapes, free WiFi

Deluxe Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Room

Deluxe Room | Minibar, desk, blackout drapes, free WiFi

Deluxe Room

  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Martins

Restaurants

  • ‪Restaurante Bela Vista - ‬9 min drive
  • ‪Restaurante do Chico - ‬6 min drive
  • ‪Mirante do Canto - ‬4 min drive
  • ‪Mirante Penhasco - ‬4 min drive
  • ‪Mirante Mae Guile - ‬5 min drive

About this property

Hotel Serrano

Enjoy the outdoor pool at this 3-star Martins hotel
Hotel Serrano offers its guests an outdoor pool and a children's pool. WiFi is free in public spaces. Free breakfast is served daily. Hotel Serrano also features tour/ticket assistance, dry cleaning/laundry services, and room service (during limited hours). Self parking is free.

This 3-star Martins hotel is smoke free.

  • 91 guestrooms or units
  • Buffet breakfast (free)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • No smoking on site
Hotel Serrano offers 91 accommodations with minibars and blackout drapes/curtains. Flat-screen televisions come with cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hair dryers can be requested.

Languages

Portuguese

Similar properties

Exterior

Hotel Chalé Lagoa dos Ingás

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.7 out of 5, Exceptional, 30 reviews
$26 nightly
The price is $28
May 27 - May 28
Total includes taxes and fees
Hotel Chalé Lagoa dos Ingás

Property amenities

Family friendly

  • Children's pool
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:30 AM

Things to do

  • Children's pool
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single-level property)
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer (on request)
  • Shower
  • Towels provided

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts cash.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Serrano Martins
Serrano Martins
Hotel Hotel Serrano Martins
Martins Hotel Serrano Hotel
Serrano
Hotel Hotel Serrano
Hotel Serrano Hotel
Hotel Serrano Martins
Hotel Serrano Hotel Martins

Frequently asked questions

Does Hotel Serrano have an airport shuttle?

Airport shuttle services are not available at Hotel Serrano.

How much does it cost to stay at Hotel Serrano?

As of May 22, 2025, prices found for a 1-night stay for 2 adults at Hotel Serrano on Jun 1, 2025 start from $34.31, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Serrano offer free breakfast?

Hotel Serrano offers free buffet breakfast every day from 7:00 AM to 9:30 AM.

Is there a casino at Hotel Serrano?

No, there is no casino at this hotel.

What time is check-in at Hotel Serrano?

Check-in start time: 2:00 PM; Check-in end time: midnight.

Is there free parking at Hotel Serrano?

This hotel offers free self parking.

Does Hotel Serrano have a pool?

Hotel Serrano features an outdoor pool and a children's pool.

Does Hotel Serrano have a spa?

There are no spa services available at this hotel.

How close is Hotel Serrano to downtown Martins?

Hotel Serrano is 0.1 mi away from Martins.

Hotel Serrano Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 60 out of 123 reviews
Rating 8 - Good. 39 out of 123 reviews
Rating 6 - Okay. 20 out of 123 reviews
Rating 4 - Poor. 4 out of 123 reviews
Rating 2 - Terrible. 0 out of 123 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tom, Largo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and service
Stayed 1 night in Jan 2023

8/10 Good

Leizia

Liked: Cleanliness, staff & service, room comfort

Hotel mediano

O hotel é bom e grande, achei o quarto um pouco pequeno e na pia do banheiro tinha um vazamento mas nada que pudesse prejudicar ficar no quarto. Sobre a reserva o quarto que fiquei foi diferente da foto. Café da manhã é bom, porém os garçons que ficam lá pra dentro da cozinha e caso você precise de algo precisa chamar para eles vim, sendo que deveria ficar pelo menos 1 na recepção. Sem falar da pulseira que eles dão quando você chega e só querem que tirei depois que você for embora. ( Pulseira de park aquático).
Stayed 4 nights in Feb 2025

8/10 Good

LUCIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boa. Café bom, senti falta de frutas, especialmente as da regiao.
Stayed 1 night in Feb 2025

10/10 Excellent

Alexandre

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

JOSE E

Stayed 2 nights in Jan 2025

10/10 Excellent

Zaria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estadia tranquila e confortável

Pousada limpa, organizada e quartos confortáveis. Único problema, foi um vazamento de água próximo a pia do banheiro, mas não afetou em nada. Café da manhã muito bom e ótima variedades.
Stayed 1 night in Jan 2025

10/10 Excellent

Mercia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Carlos Alberto De

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort

O hotel deixou muito a desejar.

Stayed 1 night in Jan 2025

10/10 Excellent

Magno C

Traveled with family

Boa hospedagem

Bem central, boas acomodacoes.
Stayed 1 night in Jan 2025

10/10 Excellent

Raimundo G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Rodrigo Neves da Silva

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom
Stayed 1 night in Jan 2025

8/10 Good

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Surpreso

Fiquei surpreso, hotel está bem conservado, boas instalações e uma área verde excelente. A localização é top a melhor de Martins Excelente café da manhã
Stayed 4 nights in Dec 2024

6/10 Okay

Obede

Traveled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

DANIEL

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Luzineide Leonardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incrível
Stayed 2 nights in Nov 2024

8/10 Good

Nadja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Emmanuelli

Liked: Cleanliness, staff & service

Chuveiro péssimo! Demais instalações ótimas!

O quarto é ótimo, mas o chuveiro vc pode ficar debaixo que não vai cair uma gota de água na sua cabeça. Vai molhar todo lugar, menos vc. Quando fui tentar ajeitar levei um choque. Tivemos que tomar banho com a ducha, foi péssimo. As demais instalações estavam boas, lugar bonito, confortável, bem natureza, restaurante bom tbm. Mas levem lenços humidecidos, ou vá sabendo que seu banho vai ser de ducha. Quarto 242!
Stayed 1 night in Nov 2024

10/10 Excellent

Thaysa

Stayed 2 nights in Oct 2024

10/10 Excellent

Gildemar

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

JAILSON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Antonio carlos

Stayed 1 night in Sep 2024

10/10 Excellent

Evandro

Stayed 1 night in Sep 2024

8/10 Good

Rodrigo

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 1 night in Sep 2024

8/10 Good

José Anchieta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cafe bom.
Stayed 1 night in Jul 2024