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Riad Marelia

Categoría de la propiedad: 3.5
Riad 3.5 estrellas cerca de Plaza de Yamaa el Fna

Indica las fechas para ver precios

Galería de fotos de Riad Marelia

Un patio interior con un árbol central, rodeado de mesas y sillas, y una fuente al fondo.
Un balcón con una silla de descanso, una mesita con alimentos para el desayuno, una planta en maceta y vistas a un edificio con una torre.
Un pasillo con un sofá, una mesa con fruta y un espejo.
Un área de comedor al aire libre con mesas y sillas redondas, rodeada de exuberante follaje.
Un edificio tradicional con balcón de madera y celosía.

Opiniones

7.6 de 10,
Buena

Servicios principales

  • Alberca
  • Desayuno incluido
  • Spa
  • Wifi gratuito
  • Restaurante
  • Aire acondicionado

Explora la zona

Ver en el mapa
39, Rue Al Amlak Makhaziana, Marrakech, 4000
  • Place, Palacio de la Bahía
    ‪1 min a pie‬
  • Place, Palacio El Badi
    ‪10 min a pie‬
  • Place, Plaza de Yamaa el Fna
    ‪11 min a pie‬
  • Airport, Marrakech (RAK-Menara)
    ‪11 min en auto‬

Opciones de habitación

Abrir todas las fotos de Habitación con 2 camas individuales

Una habitación con dos camas, una mesa de madera y una trompeta de latón, además de una caja decorativa.

Habitación con 2 camas individuales

9.0 de 10
Magnífica
(2 opiniones)
  • 1 habitación
  • 2 personas
  • 2 camas individuales
  • Wifi gratuito

Abrir todas las fotos de Habitación con 2 camas individuales

Habitación de hotel con dos camas, un espejo y apliques en la pared.

Habitación con 2 camas individuales

10.0 de 10
Excepcional
(1 opinión)
  • 1 habitación
  • 3 personas
  • 3 camas individuales
  • Wifi gratuito

Abrir todas las fotos de Habitación cuádruple

Una habitación con cama, mesita de noche y armario de madera.

Habitación cuádruple

  • 4 personas
  • 2 camas matrimoniales
  • Wifi gratuito

Abrir todas las fotos de Suite

Una habitación con una cama, un sofá, una pequeña mesa con un florero y un cuadro en la pared.

Suite

  • 1 habitación
  • 3 personas
  • 1 cama matrimonial
  • Wifi gratuito

Abrir todas las fotos de Habitación doble (1)

Una cama con dosel y pilares, dos mesitas de noche con lámparas, y cuadros en las paredes.

Habitación doble (1)

  • 1 habitación
  • 2 personas
  • 1 cama matrimonial
  • Wifi gratuito

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Se sirven desayunos, comidas y cenas

Riad Ajebel

Mechouar-Kasbah
  • Alberca
  • Desayuno incluido
  • Spa
  • Wifi gratuito
9.0 de 10, Magnífico, 70 opiniones
$45 por noche
El precio actual es de $55
25 ago. - 26 ago.
Total con impuestos y cargos
Riad Ajebel

Información de la zona

Marrakech

Estancia en Mechouar-Kasbah.Si te hospedas en este riad en Mechouar-Kasbah, estarás muy cerca de Palacio de la Bahía y Slat al-Azama Synagogue. Cementerio judio Miaara y Moroccan Culinary Arts Museum se ubican también en un radio de 1 km.
Ver más riads en MarrakechSe abrirá en una nueva ventana

Qué hay cerca

  • Palacio de la Bahía - A 1 min a pie - 0.1 km
  • Palacio El Badi - A 10 min a pie - 0.9 km
  • Plaza de Yamaa el Fna - A 11 min a pie - 1.0 km
  • Zoco de la Medina - A 13 min a pie - 1.1 km
  • Minarete de Kutubía - A 16 min a pie - 1.4 km

Medios de transporte

  • Estación central de tren de Marrakech - 15 min en auto
  • Marrakech (RAK-Menara) - 13 min en auto

Restaurantes

  • ‪Fine Mama - ‬A 13 min a pie
  • ‪Grand Hotel Tazi - ‬A 12 min a pie
  • ‪Naranj - ‬A 8 min a pie
  • ‪Snack El Bahia - ‬A 11 min a pie
  • ‪Mi Fatima - Best Soup - ‬A 10 min a pie

Información de la propiedad

Riad Marelia

Riad 3.5 estrellas cerca de Plaza de Yamaa el Fna
Si te da hambre, tienes un restaurante para satisfacer tu antojo. Todos los días se sirve un desayuno gratuito y cada noche se ofrece una recepción de cortesía organizada por la dirección. Las áreas comunes cuentan con acceso a wifi gratis. Con alberca al aire libre, terraza en la azotea y servicios de spa, no te faltará nada en Riad Marelia.
  • 1 edificio
  • 7 habitaciones
  • 2 pisos
  • Desayuno completo incluido
  • Detalle de bienvenida gratuito
  • Terraza en la azotea
  • Servicio de recepción las 24 horas
  • Personal multilingüe
  • Resguardo de equipaje
  • Servicios de concierge
  • Jardín
  • Restaurante
Riad Marelia tiene 7 opciones de hospedaje con secadora de cabello y amenidades de baño gratuitas. Todas las opciones de hospedaje tienen decoraciones diferentes. Este riad en Marrakech ofrece acceso a wifi gratis. Los baños están equipados con tina o regadera. Se proporciona servicio de limpieza todos los días.
Regálate un momento de bienestar con los servicios de spa en la propiedad. Se ofrecen servicios como tratamientos faciales, tratamientos corporales y manicures y pedicures.

Propiedades similares

Restaurante al aire libre
Riad Elixir
Medina
  • Alberca
  • Desayuno incluido
  • Wifi gratuito
  • Restaurante
4.4 de 5, Excelente, 159 opiniones
Riad Elixir

Servicios de la propiedad

Para familias

  • Alberca al aire libre

Internet

  • Disponible en todas las habitaciones: wifi gratis
  • Disponible en algunas áreas comunes: wifi gratis

Estacionamiento y transporte

  • No hay estacionamiento en la propiedad
  • Traslado de ida y vuelta al aeropuerto (con cargo)

Alimentos y bebidas

  • Desayuno completo incluido disponible todos los días de 08:00 a 10:00
  • 1 restaurante
  • Detalle diario gratuito de bienvenida organizado por la dirección

Actividades

  • Alberca al aire libre

Facilidades para personas con discapacidad

  • Sin elevador

Amenidades en la habitación

Habitación

  • Cortinas oscuras

Baño

  • Amenidades de baño gratuitas
  • Se ofrecen toallas
  • Secadora de cabello
  • Tina o regadera

Más

  • Aire acondicionado (con control)
  • Decoración individual

Políticas

Check-in

Hora de inicio del check-in: 14:30
Edad mínima para hacer el check-in: 18 años

Check-out

Check-out antes de las 12:00

Instrucciones especiales de check-in

El personal de recepción recibirá a los huéspedes cuando lleguen a la propiedad.
La información proporcionada por la propiedad podría estar traducida con herramientas de traducción automática.

Formas de acceso

Personal de recepción

Mascotas

  • No se aceptan mascotas

Niños y camas adicionales

  • Los niños son bienvenidos.
  • No hay camas extra disponibles.

Formas de pago

Información importante

Cargos

Los huéspedes deberán pagar los siguientes cargos en la propiedad:

  • Impuesto municipal: EUR 2.50 por persona, por noche. Este impuesto no aplica para niños menores de 12 años.

Enlistamos todos los cargos de los cuales nos informó la propiedad.

Información importante

Podría aplicarse un cargo por persona extra, que varía según la política de la propiedad
Es posible que debas presentar una identificación oficial con fotografía y una tarjeta de crédito, una tarjeta de débito o hacer un depósito en efectivo en el check-in para cubrir cualquier gasto imprevisto
Las solicitudes especiales no se pueden garantizar. Están sujetas a disponibilidad al momento del check-in y pueden tener un costo extra
Esta propiedad acepta tarjetas de crédito
Es posible que apliquen cargos por persona extra, según la política de la propiedad. Este monto puede variar.
Se puede requerir una identificación oficial con fotografía y una tarjeta de crédito, una tarjeta de débito o hacer un depósito en efectivo en el check-in para cubrir cualquier gasto imprevisto.
Las solicitudes especiales no se pueden garantizar. Están sujetas a disponibilidad al momento del check-in y pueden tener un costo extra.
    Esta propiedad es administrada por un profesional inmobiliario, quien la ofrece como parte de su profesión o negocio. Esta propiedad no ofrece estacionamiento en sus instalaciones. Esta propiedad acepta Visa y Mastercard.

Avisos importantes

  • Los tratamientos de spa solo están disponibles con reservación previa. Para reservar, comunícate con este riad antes de tu llegada mediante los datos que aparecen en la confirmación de la reservación.
  • En Riad Marelia no se sirven bebidas alcohólicas.

Otros nombres de la propiedad

Riad Marelia Riad
Riad Marelia Marrakech
Riad Marelia Riad Marrakech

Preguntas frecuentes

¿Qué tan cerca está Riad Marelia del aeropuerto?

Riad Marelia queda a 6.6 km (13 min en auto) de Marrakech (RAK-Menara), el aeropuerto popular más cercano a la propiedad.

¿Cuánto cuesta hospedarse en Riad Marelia?

Al 14 ago. 2026, los precios encontrados para una estancia de 1 noche para 2 adultos en Riad Marelia el 15 ago. 2026 serán a partir de $65, con impuestos y cargos incluidos. Este precio es con base en el precio por noche más bajo encontrado en las últimas 24 horas para estancias en los próximos 30 días. Los precios están sujetos a cambios. Elige las fechas para obtener precios más exactos.

¿Riad Marelia tiene servicio de traslado al aeropuerto?

Riad Marelia ofrece un servicio de traslado desde/hacia el aeropuerto.

¿Riad Marelia ofrece desayuno incluido?

Riad Marelia ofrece desayuno completo incluido todos los días de 08:00 a 10:00.

¿Hay un casino en Riad Marelia?

No, no hay casino en este riad, aunque quedan cerca Le Grand Casino de La Mamounia (5 min en auto) y Casino de Marrakech (6 min en auto).

¿A qué hora es el check-in en Riad Marelia?

El check-in inicia a las 14:30.

¿Hay estacionamiento gratis en Riad Marelia?

No hay estacionamiento gratis en este riad.

¿Hay alberca en Riad Marelia?

Riad Marelia ofrece una alberca al aire libre.

¿Riad Marelia tiene restaurante?

Sí, hay un restaurante en las instalaciones.

¿Hay un spa en Riad Marelia?

Este riad no tiene spa, aunque ofrece servicios como manicures y pedicures, masajes y tratamientos corporales.

¿Qué tan cerca está Riad Marelia del centro de Marrakech?

Riad Marelia está a 1.1 km de Marrakech.

Opiniones de Riad Marelia

Opiniones

7.6

Bueno

Puntuación de 10, es decir, Excelente. Basada en 26 de 70 opiniones
Puntuación de 8, es decir, Bueno. Basada en 17 de 70 opiniones
Puntuación de 6, es decir, Aceptable. Basada en 14 de 70 opiniones
Puntuación de 4, es decir, Malo. Basada en 7 de 70 opiniones
Puntuación de 2, es decir, Terrible. Basada en 6 de 70 opiniones

7.6/10

Limpieza

8.2/10

Servicio y personal

7.0/10

Servicios

7.2/10

Condiciones de la propiedad

Opiniones

Opinión verificada

10/10 Excelente

Shunmugapriya

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff and service are excellent . Area is walkable to medina and shopping places.
Se hospedó 1 noche en mayo de 2025
Opinión verificada

6/10 Aceptable

Raza

Le gustó: Limpieza
Pros: - Good location - walking distance to some key sights and market. - Rooms were clean - Easy to book the airport transfer through Riad's contact Cons: - Not very suitable for a family of four (2 adults + 2 children) with room on 3rd floor, no lift and narrow staircase. - The attendant only spoke French - Very limited breakfast menu - Toiletries were insufficient (only 1 50ml bottle of soap for 4 persons to be used for shower also) - Wifi quality was poor for 3rd floor - Very noisy at night due to the Riad located on a busy street
Se hospedó 4 noches en febrero de 2026
Opinión verificada

10/10 Excelente

Valentina

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The stay was very nice and the host treat us very well with the best mint tea we had so far in Morocco. The rooftop terrace is quite outstanding. We definitely recommend a stay here.
Se hospedó 1 noche en noviembre de 2024
Opinión verificada

10/10 Excelente

Kseniya

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

Great location

Wonderful Riad. Central location next to Bahia Palace. Charming and authentic. Ibrahim who manages riad is wonderful and friendly.
Se hospedó 2 noches en diciembre de 2024
Opinión verificada

10/10 Excelente

Brian

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice!
Se hospedó 7 noches en diciembre de 2024
Opinión verificada

10/10 Excelente

Oscar

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Ibrahim was an excellent host, who was friendly and helpful. The riad is in a great location, within walkable distance of the plaza but removed from the hustle and bustle. The room was clean and provided the essentials. Would recommend for the price 👍
Se hospedó 1 noche en marzo de 2025
Opinión verificada

10/10 Excelente

Isaiah

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Amazing property and property management. Super peaceful and beautiful, caring staff who were all so lovely. Only downside is you have to wait for the property manager to open the door to the Riad everytime
Se hospedó 4 noches en marzo de 2025
Opinión verificada

10/10 Excelente

Karen

Le gustó: Limpieza y condiciones de la propiedad
We loved our stay at this charming Riad which is situated very close to the Bahia palace and the Medina. The gentleman taking care of the Riad is the sweetest man you’ll ever meet. We will definitely be coming back.
Se hospedó 7 noches en febrero de 2025
Opinión verificada

8/10 Buena

Brennan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
This was a sweet Riad. The main courtyard was beautiful. It was clean and run by a lovely man. Although breakfast was lovingly presented, it was very small and there was no protein - Possibly normal for Morocco.
Se hospedó 1 noche en marzo de 2025
Opinión verificada

2/10 Terrible

Sidra

No le gustó: Condiciones de la propiedad
The host didn’t understand English so it was hard to communicate well with him. when I booked my stay I informed the host that I will be needing early breakfast as I had a tour planned. I was told that I will get that but on the day of the tour I was told that early breakfast was not possible. Basic amenities such as soap were missing. The only good thing about this riad was the location. Other than that I don’t see myself staying here again.
Se hospedó 1 noche en octubre de 2025
Opinión verificada

8/10 Buena

Roger

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
A real Moroccan experience with a traditional riad.Although quite basic it was very convenient for Marrakech s sights,was clean and Ibrahim the host was very welcoming.. Knowledge of some French made the stay a lot easier.Would certainly return there as great value for money.
Se hospedó 4 noches en junio de 2024
Opinión verificada

6/10 Aceptable

Monica

No le gustó: Servicios
Location was tucked in a corner of a busy street. It's a walk to central markets but not too far. Perhaps it was after 20:00 but doorbell takes a while and a few rings to answer...had thought we couldn't get in a few times. And the phone rings out. The gentleman was nice enough. Communication was a little hard as we didn't speak French or Arabic but we didn't need much so not too much of an issue. Welcome tea was lovely. The room was okay (up steep flights of stairs) A bit dark and dated but relatively clean. No toiletries and the floor was wet/half flooded. Unfortunately we didn't stay for breakfast but I think it was the normal western pancakes and juice. It was an okay place to stay for the night, though there are similar pricing accommodation around that might be slightly better.
Se hospedó 1 noche en noviembre de 2025
Opinión verificada

4/10 Mala

Tehreem

Le gustó: Limpieza y servicios
No le gustó: Servicio y personal
The property advertises as having a spa and pool which it did not have.that was the readon for me booking this place. False advetisement makes it really annoying. The host was overly friendly trying to hug which made me feel insecure. The facilities were alright
Se hospedó 1 noche en abril de 2025
Opinión verificada

2/10 Terrible

Mohammed

Was not a pleasant experience overall.
Se hospedó 1 noche en octubre de 2023
Opinión verificada

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza y servicio y personal

Nice, but far from perfect

The stay was lovely beacuse of the host and warm feeling, but there were some issues during our stay. A/C in the room was not working, there was no swimming pool, restaurant (except for breakfast) nor beauty/massage services on the premises, as was written in the advertiment. The breakfast was quite narrow and exactly the same every day (would've been nice with some fresh veggies or fruits). The room had a bathtub, but you were not able to use it, since there was no plug. The building was nice, but could use some new furniture and f.ex. cozy lights for the evenings.
Se hospedó 5 noches en febrero de 2025
Opinión verificada

8/10 Buena

Antti

Le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Good location. The room is basic with a stylish bathroom. The twin room faces the street and there is some traffic noise, but it's pretty even and the room is completely dark, so we slept well. The sympathetic host does not speak a word of English. The facilities are in good condition, but they would need a bit better cleaning to keep the beautiful rooftop terrace and tablecloths and bedspreads clean. The declared swimming pool is a small rather dirty decorative pool. Wifi was slow but worked. Nice breakfast. All in all, you get good value for the affordable price.
Se hospedó 2 noches en noviembre de 2022
Opinión verificada

10/10 Excelente

Andrew James

Le gustó: Limpieza y servicio y personal
The man who runs it does not speak much English so I had to communicate with him in french (which he soeaks fluently and I dont!) but he was so sweet and friendly and always asked what time I would like breakfast and he was happy to do it whatever i asked for. You dont get a key for the entrance of the riad so you have to ring the bell but he always answered wirh a smile even when late (about midnight was the latest night i got back). The facilities in the room was basic but the riad has a vrry authentic and traditional feel and the comuunal areas are beautiful and peaceful including a rooftop terrace and a traditional open terrace on the ground floor, where breakfast was served, with a (mini) pool. You'll find riads with better more facilities but if would thouroughly recommend staying here, especially if you're on a budget.
Se hospedó 4 noches en agosto de 2025
Opinión verificada

4/10 Mala

Alexandra

This was the least hospitable riad we stayed at in Marrakesh. The room did not have working air conditioning, and the street our room faced was very busy so it was noisy at night with the window open. The bathroom was poorly designed because the shower was directly in front of the sink with no curtain to separate it, so we were standing in the wet shower when using the sink. The location is not far from the main square, but you have to walk through areas without sidewalks to access them. We also disliked that we were not given a key to the front door like we were at other riads and we had to ring the doorbell every time we came back to our room. We had much better experiences at other riads that charged the same price.
Se hospedó 3 noches en junio de 2025
Opinión verificada

8/10 Buena

Carolina

Le gustó: Servicio y personal y condiciones de la propiedad
Riad is fantastic, really beautiful, and people so kind and helpful. We arrived by night and had a little problem with our room, but they immediately found a very convenient solution for us. To be honest, it was not easy to find it in the dark, but keep in mind that from Palace Bahia is a few meters away (3minutes walking). Just follow the main road and do not enter into narrow streets. Our taxi driver was in hurry to go eating after Ramadan fastening and drop us off in front of the Palace. Google maps do not work very well due to narrow streets of the Medina, but Riad Marelia is on the main road. Thank you for everything and we hope to see you again at magic Riad.
Se hospedó 4 noches en abril de 2023
Opinión verificada

8/10 Buena

Madiha

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This riad is a nice traditional riad it has a very authentic moroccon feel to it. It is is a little dated, so dont expect luxury, but it is still good and a very charming riad. It is clean and we did not face any real issues with it. Breakfast is okay, but not much variety though. We also had to buy soap as the soap provided was very small. The surrounding area seems a little scary but is completely fine, locals are very friendly and amazing people!! Very close to Bahia palace, Koutubia and mosque other main attractions. There is parking nearby, but you have to pay. Please note that if you do not speak French it is a little hard to communicate with the Riad’s receptionist/housekeeper but you can use google translate, but he is very sweet and does his best. We had to leave for the airport at 6:30 and he accomodated and made breakfast early for us, which you would not get at big restaurants. The manager was also very helpful with any quieries or favours! Overall great stay
Se hospedó 5 noches en abril de 2025
Opinión verificada

2/10 Terrible

Jared

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Don't walk away from this place: run. My buddy booked the single and I booked the suite on Expedia. We get there and the guy doesn't speak any English at all. No problem, I have Google translate. This dude REFUSED to communicate through Google translate. He would just look at me and say "speak French." What do you think I'm doing, my man? Then, we pay the room tax via euros. Again, no problem, except I gave him 30 euros for a 22 euro tax. He hands me back 2 euros in MAD. Then, he takes us up and tells me that the suite is booked and I have to stay with my friend. I tried relentlessly for almost an hour to communicate with this guy and just gave up. Booked a riad around the corner. When I go back to pick up my friend, my friend is yelling with him because the guy won't let him go out without paying the tax. We just paid the tax. I handed him 30 more euros to shut him up. I ended up paying 200 euros extra just for a last minute place near my friend. And, they're telling Expedia to not refund me. I'm tempted to call the police for this guy stealing from me. Don't stay here.
Se hospedó 3 noches en diciembre de 2025
Opinión verificada

6/10 Aceptable

WINGYEUN

Le gustó: Limpieza, servicio y personal, servicios
Positives - Ibraham, the old caretaker is pleasant & helpful. - Location very near the Palaces and 15 minutes walk to Jemaa el Fnaa. - Secluded rooftop terrace and can just about see above the city. Recommend looking out at 8.30am North East. You'll see the hot air balloons in the distance. - Allowed check-in slightly earlier than planned. - Can leave luggage on day of leaving so you don't have to carry around the Medina if you have a later flight. Negatives - Ibrahim, the caretaker can only speak Darija or French. The latter I only found out after 10-15 minutes of translation issues and gestures. I know very basic French so managed to get by after realising he could speak French. - Breakfast can only be served from 8am. We only got this on the last day of 4 and it was just various bread and jam/honey. Not even an egg. - Entry can only be by knocking. Translation issues but I think access is up to midnight latest. We arrived back at 10.30pm one night and was fine. Room lock is only a small padlock but going round the Medina this seems to be the common type of lock everywhere on outer doors too. - Water pressure is non-existent when someone else is using water in the another room. We had the top floor room. - Wifi weak in room, only suitable in courtyard or roof terrace. - Arranged airport transfer on arrival didn't turn up so had to sort own taxi at the airport (cheaper anyway) In all, it is a basic budget Riad that suited me & my mum but won't be for everyone.
Se hospedó 4 noches en febrero de 2026
Opinión verificada

8/10 Buena

Radmila

Le gustó: Servicio y personal
No le gustó: Servicios
Sooo… the Riad in good location, walkable every where , 2 minutes Bahia Palace, 8-10 minutes to Koutoubia and El Jemma square, 5 minutes to Souk. Lots of dining places. As for Riad, old, rooms small, i had twin room just for myself it was small, there were 3 beds actually. Breakfast is bread pita, crepes, coffee,juice, olives. No fruits, no eggs- was a problem for me as I am more on eating healthy staff and was craving for normal breakfast. But 3 minutes walk there is a small like street place they make eggs over there. Also, if you need hair dryer need to ask, cause there was no inside the room. Btw, as for the owner Ibrahim, very nice old men, no speaking english (just French and Arabic), but very nice attentive. Would I stay there again, probably not, but more because it is noisy street, very noisy. And too much going on around there. Overall for that price it worth of it, cause I also was booking last minute. Also, no need to take tours around there, just explore everything by yourself, cause it is great location for it.
Se hospedó 5 noches en abril de 2025
Opinión verificada

2/10 Terrible

Rizwanullah

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

No good property

Hi thanks to give me opportunity to inform you about the property. Please check the issues list below. 1, there was no English speaking receptionist we spend 1 hour to take the key because there was an old person on the reception and not understand anything he took Extra money from us and refused to give us receipt. 2, too cold room on the the request he give us electrical heater with is not comfortable for us. 3, the property was empty but still he didn’t give both rooms together and no light was in the property after 11pm also he didn’t allow us to go out after 11pm because he looked the door and no entry after 11pm. 4, Breakfast only a few things like Moroccan tea beard and jams. 5, no toiletries at all The bottom line not happy with this property Just waset of money.
Se hospedó 1 noche en enero de 2024
Opinión verificada

4/10 Mala

Cliente verificado

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

Not happy

When we arrived, the first impression was a rather unappealing and unclean “pool” that didn’t feel inviting to use. The staff member who greeted us was friendly, but communication was quite difficult since he only spoke French. We tried using Google Translate, which helped a little, but it wasn’t enough to have a proper conversation. From the first to the last night, it was a disaster. We were given a room with a window facing the street, and we could hear everything – cars, mopeds, horses, people – going on non-stop until around 2 AM. We complained in the morning, but they wouldn’t let us change rooms even though we were the only guests at the hotel. I also contacted Hotels.com to try and get a refund so we could book another hotel, but nothing came of it since the hotel manager didn’t answer the phone and the support staff couldn’t help. I later noticed a small wooden window inside our bathroom that led directly to the staircase used by all guests – meaning people could hear everything happening in the bathroom if they walked past, which didn’t feel very pleasant or private.
Se hospedó 4 noches en mayo de 2025

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