Palm Plaza Marrakech Hotel & Spa

5.0 star property
Family-friendly 5-star hotel near Jemaa el-Fnaa

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Photo gallery for Palm Plaza Marrakech Hotel & Spa

Indoor pool, outdoor pool, pool umbrellas, sun loungers
Interior
Front of property
Lounge
Turkish bath, body treatments, aromatherapy, body scrubs, facials

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Breakfast included
  • Gym
  • Room service
  • Spa

Explore the area

View in a map
Avenue 7Ème Art, Agdal, Marrakech, 40000
  • Avenue Mohamed VI
    ‪7 min walk‬
  • Agdal Gardens
    ‪17 min walk‬
  • Jemaa el-Fnaa
    ‪5 min drive‬
  • Marrakech (RAK-Menara)
    ‪7 min drive‬

Room options

Senior Suite

  • 700 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Standard Single Room

10.0 out of 10
Exceptional
(1 review)
  • 334 sq ft
  • Sleeps 1
  • 1 Double Bed

Standard Double Room

  • 334 sq ft
  • Sleeps 3
  • 1 Double Bed and 2 Twin Beds

Superior Double or Twin Room, Pool View

  • 366 sq ft
  • Sleeps 3
  • 1 Double Bed and 2 Twin Beds

Junior Suite

  • 420 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

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About the neighborhood

Marrakech

Agdal stay.Within a 10-minute walk of this Agdal hotel, you'll find Avenue Mohamed VI and Agdal Gardens. Also, Cinema Megarama is within half a mile (1 km) and Al Mazar Mall is within 2 miles (3 km).

What's nearby

  • Avenue Mohamed VI - 7 min walk - 0.4 miles
  • Agdal Gardens - 17 min walk - 0.9 miles
  • Le Grand Casino de La Mamounia - 4 min drive - 2.5 miles
  • Oasiria Water Park - 5 min drive - 2.1 miles
  • Jemaa el-Fnaa - 5 min drive - 3.0 miles

Getting around

  • Marrakech Central Station - 13 min drive
  • Menara Airport (RAK) - 13 min drive

Restaurants

  • ‪Bo Zin - ‬4 min drive
  • ‪café almasraf - ‬5 min drive
  • ‪Nouba - ‬3 min drive
  • ‪Adam Park Hotel - ‬2 min walk
  • ‪Dar Soukkar - ‬4 min drive

About this property

Palm Plaza Marrakech Hotel & Spa

Family-friendly 5-star hotel near Jemaa el-Fnaa
Palm Plaza Marrakech Hotel & Spa offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. An outdoor pool, a children's pool, and a fitness center are also featured at the luxury Palm Plaza Marrakech Hotel & Spa. Self parking is free.

This 5-star Marrakech hotel is smoke free.

  • 232 guestrooms or units
  • 3 levels
  • 3 dining venues
  • Meeting rooms
  • Built in 2009
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Kid's club (free)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
Palm Plaza Marrakech Hotel & Spa offers 232 air-conditioned accommodations with washers/dryers and minibars. Rooms open to balconies. Beds feature premium bedding. Plasma televisions come with satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

The onsite spa has massage/treatment rooms. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.

Languages

Arabic, English, French, German, Italian, Spanish

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Property amenities

Family friendly

  • Children's pool
  • Free children's club
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room washer/dryer
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Outdoor pool
  • Outdoor tennis court
  • Piano
  • Playground
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Plasma TV with satellite channels

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 4 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MAD 328.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MAD 28.60 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Long-term renters welcome.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on 25 December, the total price shown includes a charge for a mandatory Christmas Day gala dinner.
  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Palm Plaza
Hotel Palm Plaza Marrakech
Palm Plaza Marrakech
Palm Plaza Marrakech Hotel
Palm Plaza Marrakech Hotel And Spa
Palm Plaza Hotel Marrakech
Hotel Palm Plaza Spa
Palm Plaza Marrakech & Spa
Palm Plaza Marrakech Hotel & Spa Hotel
Palm Plaza Marrakech Hotel & Spa Marrakech
Palm Plaza Marrakech Hotel & Spa Hotel Marrakech

Frequently asked questions

How close is Palm Plaza Marrakech Hotel & Spa to the airport?

Palm Plaza Marrakech Hotel & Spa is 3.3 mi (13-min drive) away from the Menara Airport (RAK) airport, the closest popular airport to the property.

Does Palm Plaza Marrakech Hotel & Spa have an airport shuttle?

Airport shuttle services are not available at Palm Plaza Marrakech Hotel & Spa.

Does Palm Plaza Marrakech Hotel & Spa offer free breakfast?

Palm Plaza Marrakech Hotel & Spa offers free buffet breakfast every day from 7:00 AM to 10:30 AM.

Is there a casino at Palm Plaza Marrakech Hotel & Spa?

No, there is no casino at this hotel, but Le Grand Casino de La Mamounia (5-min drive) and Casino de Marrakech (6-min drive) are nearby.

What time is check-in at Palm Plaza Marrakech Hotel & Spa?

Check-in start time: 4:00 PM; Check-in end time: 4 AM.

Is there free parking at Palm Plaza Marrakech Hotel & Spa?

This hotel offers free self parking.

Does Palm Plaza Marrakech Hotel & Spa have a pool?

Palm Plaza Marrakech Hotel & Spa features an indoor pool, an outdoor pool, and a children's pool.

Does Palm Plaza Marrakech Hotel & Spa have a restaurant?

There are 3 onsite restaurants, offering options like Moroccan cuisine, a poolside location, and garden views.

Does Palm Plaza Marrakech Hotel & Spa have a spa?

This hotel has a spa, which features massages, body treatments, and body scrubs.

How close is Palm Plaza Marrakech Hotel & Spa to downtown Marrakech?

Palm Plaza Marrakech Hotel & Spa is 2.4 mi away from Marrakech.

Palm Plaza Marrakech Hotel & Spa Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 39 out of 175 reviews
Rating 8 - Good. 60 out of 175 reviews
Rating 6 - Okay. 39 out of 175 reviews
Rating 4 - Poor. 20 out of 175 reviews
Rating 2 - Terrible. 17 out of 175 reviews

7.8/10

Cleanliness

7.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, room comfort

So much potential

Our room was dated with only 1 plug socket in the whole room and a broken curtain. It was comfortable and quiet though which is great. I want to give the hotel 5 stars as it has so much potential if it just made a little more effort. Tables are dirty in dining area and in bedroom but otherwise it’s a clean place. Location is perfect but swimming pool is like ice water so impossible to use. No one used the pool during our stay and all the guests complained about it.
Stayed 3 nights in Feb 2025

10/10 Excellent

Joelene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet area yet easily accessible to main attractions. We also loved being in walking distance to the mall and cinema.
Stayed 10 nights in Dec 2024

10/10 Excellent

Tanya

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Abdelbasset

Traveled with group
Liked: Staff & service
While the room could use some updates and better cleanliness, the staff was amazing, and the food was absolutely delicious. Their service really made the stay enjoyable.
Stayed 1 night in Jan 2025

8/10 Good

younes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent place to stay. Friendly staff. Decent facilities.
Stayed 7 nights in Dec 2024

6/10 Okay

Valentina

Stayed 2 nights in Nov 2024

10/10 Excellent

Andrew

Stayed 1 night in Nov 2024

2/10 Terrible

Jordan

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 6 nights in Nov 2024

10/10 Excellent

Jalal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Anas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice Hotel, kind staff, they just need to improve the food quality and options
Stayed 1 night in Sep 2024

10/10 Excellent

Younes

Liked: Cleanliness, staff & service
It’s ok
Stayed 1 night in Sep 2024

2/10 Terrible

Mohammad

Stayed 2 nights in May 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2024

10/10 Excellent

Sherif

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 6 nights in Feb 2024

10/10 Excellent

Basil

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2023

8/10 Good

Dean

Traveled with family

Nice enough

Nice place but thie listing needs updating as only 1 restaurant is operating and the one currently operating is a help yourself buffet of not great quality. The outside pool and pool bar are great The hotel is quite dark with movement activated lighting although much of this does not appear to work and the aircon is not great, we reported this twice but it was not dealt with It a good place to stay out of hectic Marrakech but the description needs updating
Stayed 7 nights in Apr 2022

6/10 Okay

Sean

Liked: Amenities
Good place if you don't want to spend a lot of money. a little out of the way. My curtain fell down in my room window facing the street. I reported it and it was never fixed, so I just had a room with an open view window. Also the hallways are dark. really dark. Their motion sensors for lighting their hallways are like (literally) on a 20 second timer so while you're walking the hallway, the lights will turn off on you. The carpets were also somewhat dirty.
Stayed 2 nights in Mar 2022

8/10 Good

Chouaib

Liked: Cleanliness, staff & service
The staff of the property was Great. Front desk agent (Ahlam) She did a great job after coming back and complaining about the TV. She makes me satisfied in the end. Good breakfast.
Stayed 1 night in Mar 2022

4/10 Poor

Kanya

Business traveler
Disliked: Staff & service, property conditions & facilities
The costumer service was really bad and we were charged for ice we had to pay for it in cash and the ice was served with a spoon not ice thongs in addition we were trying to chill and smoke and drink by the pool the manager told us we can’t because the police will come to check hotel which i never heard of such a thing like that hotel 5 stars get check Ed by the police sound sketchy
Stayed 1 night in Mar 2021

8/10 Good

Mustafa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021

10/10 Excellent

Jennifer

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Venue

Very comfortable and great facilities.
Stayed 8 nights in Jan 2020

6/10 Okay

Verified traveler

Business traveler
The grounds are beautiful. The rooms are spacious. The decor is dated and the rooms could use an update. The spa is basic but the treatments are good. Breakfast has lots of options but the overall quality of the experience is just ok. The hotel may be rated as 5 star but it is closer to a 3*. If you are looking for a safe place that will meet your basic needs, this hotel will fit the bill.
Stayed 7 nights in Jan 2020

6/10 Okay

michamie, Detroit

Traveled with group, Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Had only one restaurant open and the food was very mediocre. On the plus side there was a bar and you could buy bottles of wine. Room service and maid service were efficient and accommodating
Stayed 5 nights in Jan 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely pool, very large and peaceful. Room was spacious and comfortable, staff were very welcoming. Location is ok, however not a lot to see or do within walking distance, however cabs always available and cheap to the old and new town. Great hotel if you are looking for a nice quiet space away from busy main centre. Breakfast good with lots of options. Had a very lovely break and will certainly be recommending this hotel to people in future.
Stayed 4 nights in Sep 2019