Novotel Marrakech Hivernage

Property class: 4
Family-friendly 4-star hotel near Jemaa el-Fnaa

Choose dates to view prices

Photo gallery for Novotel Marrakech Hivernage

A table with a glass of white wine, a napkin, and three appetizers.
A Novotel hotel with a fountain and palm trees.
A bar area with a cactus plant, two drinks on a tray, and a bartender in the background.
A person sitting by a pool with a drink, surrounded by lounge chairs and greenery.
A breakfast buffet with various food items and beverages.

Reviews

7.4 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Rue Haroun Errachid, Quartier De L Hivernage, Marrakech, 40000
  • Place, Casino de Marrakech
    ‪5 min walk‬
  • Place, Le Grand Casino de La Mamounia
    ‪8 min walk‬
  • Place, Palais des Congrès
    ‪18 min walk‬
  • Airport, Marrakech (RAK-Menara)
    ‪9 min drive‬

Room options

Superior Double Room, 1 Double Bed with Sofa bed

8.4 out of 10
Very good
(8 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Deluxe Room, 1 Double Bed with Sofa bed

8.8 out of 10
Excellent
(3 reviews)
  • Garden view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Superior Double Room, 1 Double Bed with Sofa bed

7.4 out of 10
Good
(18 reviews)
  • City view
  • 291 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Superior Twin Room, Multiple Beds

7.6 out of 10
Good
(18 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

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About the neighborhood

Marrakech

Hivernage stay.Within a 15-minute walk of this Hivernage hotel, you'll find Koutoubia Mosque and Avenue Mohamed VI. Bab El Djedid and Le Grand Casino de La Mamounia are also within half a mile (1 km).

What's nearby

  • Casino de Marrakech - 5 min walk - 0.3 miles
  • Le Grand Casino de La Mamounia - 8 min walk - 0.5 miles
  • Avenue Mohamed VI - 11 min walk - 0.6 miles
  • Koutoubia Mosque - 12 min walk - 0.6 miles
  • Jemaa el-Fnaa - 18 min walk - 1.0 mile

Getting around

  • Marrakech Central Station - 7 min drive
  • Menara Airport (RAK) - 9 min drive

Restaurants

  • ‪Casino de Marrakech - ‬5 min walk
  • ‪Nobu Marrakesh - ‬1 min walk
  • ‪Cafe Koutoubia - ‬13 min walk
  • ‪Cappuccino - Morocco - ‬8 min walk
  • ‪Koya - ‬4 min walk

About this property

Novotel Marrakech Hivernage

Family-friendly 4-star hotel near Jemaa el-Fnaa
Novotel Marrakech Hivernage offers its guests a children's pool, an outdoor pool, and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

You'll find a business center on site. A terrace, an arcade/game room, and a garden are also featured at the family-friendly Novotel Marrakech Hivernage.

This 4-star Marrakech hotel is smoke free.

  • 1 building
  • 112 guestrooms or units
  • 5 levels
  • Built in 2009
  • Deli
  • Childcare (surcharge)
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Game room or arcade
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Novotel Marrakech Hivernage offers 112 accommodations with safes and complimentary bottled water. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: MAD 120 for adults and MAD 60 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Children's pool
  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 32-inch flat-screen TV with cable channels

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MAD 500
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 15 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for MAD 150.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MAD 16.50 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MAD 120 for adults and MAD 60 for children
  • Late check-out fee: MAD 500 (subject to availability)
  • Rollaway bed fee: MAD 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • One child 15 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Suite Novotel Hotel Marrakech
Suite Novotel Marrakech
Suite Novotel Marrakech Hotel Marrakech
Novotel Suites Marrakech Hotel
Novotel Suites Marrakech
Novotel Marrakech Hivernage Hotel
Novotel Marrakech Hivernage
Novotel Marrakech Hivernage Hotel
Novotel Marrakech Hivernage Marrakech
Novotel Marrakech Hivernage Hotel Marrakech

Frequently asked questions

How close is Novotel Marrakech Hivernage to the airport?

Novotel Marrakech Hivernage is 3 mi (9-min drive) away from the Menara Airport (RAK) airport, the closest popular airport to the property.

How much does it cost to stay at Novotel Marrakech Hivernage?

As of Oct 23, 2026, prices found for a 1-night stay for 2 adults at Novotel Marrakech Hivernage on Nov 16, 2026 start from $121, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Novotel Marrakech Hivernage have an airport shuttle?

Airport shuttle services are not available at Novotel Marrakech Hivernage.

Does Novotel Marrakech Hivernage offer free breakfast?

Free breakfast isn’t provided at Novotel Marrakech Hivernage, but buffet breakfast is offered for a fee of MAD 120 for adults and MAD 60 for children. It's available every day from 7:30 AM to 11 AM.

Is there a casino at Novotel Marrakech Hivernage?

No, there is no casino at this hotel, but Le Grand Casino de La Mamounia (4-min walk) and Casino de Marrakech (7-min walk) are nearby.

What time is check-in at Novotel Marrakech Hivernage?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Novotel Marrakech Hivernage?

Free parking is not available at this hotel.

Does Novotel Marrakech Hivernage have a pool?

Novotel Marrakech Hivernage features an outdoor pool and a children's pool.

Does Novotel Marrakech Hivernage have a restaurant?

Yes, there is a restaurant on site.

Does Novotel Marrakech Hivernage have a spa?

This hotel doesn't have a spa, but it does offer mani/pedis.

How close is Novotel Marrakech Hivernage to downtown Marrakech?

Novotel Marrakech Hivernage is 0.9 mi away from Marrakech.

Novotel Marrakech Hivernage Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 252 out of 1001 reviews
Rating 8 - Good. 340 out of 1001 reviews
Rating 6 - Okay. 237 out of 1001 reviews
Rating 4 - Poor. 101 out of 1001 reviews
Rating 2 - Terrible. 71 out of 1001 reviews

7.6/10

Cleanliness

7.2/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best room I have been in in Marrakesh
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Safe and good area with helpful and kind staff
Stayed 7 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very enjoyable stay at the Novotel. I was supposed to be there for three days but extended by a further two days on account of the great location in the Hivernage neighbourhood, excellent pool area, helpful staff, spacious room and a wonderful buffet breakfast.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and lovely and helpful staff…would highly recommend.
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I HAD A VEY GOOD STAY AND GOOD TIME, THE STAFF WERE GREAT.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every was good
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms however not a “city view” as advertised and paid for especially, very well spoken and kind staff, always welcoming and helpful, breakfast was okay with some selection. Very nice pool area but the pools are not deep (1.35m deepest)
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, plaisant staff.
Stayed 4 nights in Oct 2025
Verified review

8/10 Good

Liked: Property conditions & facilities
Excellent breakfast choice, service staff was amazing, quick and efficient.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
A perfect place to stay while visiting Marrakech.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Disliked: Staff & service
Basic. No frills, needs an upgrade.
Stayed 4 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay
Stayed 2 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Our stay was perfect. The staff were so helpful in assisting us with anything. The breakfast was worth it - they offered a lot of common breakfast items and Moroccan breakfast items and tea.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great service, friendly atmosphere. I would recommend.
Stayed 4 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Great staff
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing place at the right price

Great location Great hotel
Stayed 3 nights in Sep 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
gym facilities are limited a shame considering of the prime location in hivernage
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
It’s was sufficient for an overnight to wait for a delayed flight but not for days on end unless you are on a tight budget of $100 a night.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
Staff were great and really helpful.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Staff at the restaurant were outstanding!
Stayed 14 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an absolutely wonderful experience at the Novotel Marrakech, and a huge part of that was thanks to Mohammed Bashir. From the moment we arrived, the staff was warm, welcoming, professional, and incredibly attentive. They consistently went above and beyond to ensure that our stay was comfortable and enjoyable. Their knowledge, kindness, and genuine desire to help made a lasting impression on us. Nothing was ever too much trouble for them. Whether providing recommendations, assisting with requests, or simply greeting us with a friendly smile, they delivered exceptional customer service at every opportunity. They are a true asset to the Novotel team and embodies the highest standards of hospitality. Thank you, for making our visit to Marrakech so memorable. We look forward to returning and would highly recommend both the hotel and the staff ‘s outstanding service to anyone visiting Marrakech.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
It was really clean, nice people, near by everything and we really liked the room
Stayed 11 nights in Jun 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
Location was the ok, but the rooms were very dated and not well maintained. No TV apps, so not good for visitors who don’t speak the local language
Stayed 3 nights in Mar 2026