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Aparthotel

Riviera Mackay

4.0 star property
4-star aparthotel perfect for exploring Mackay

Choose dates to view prices

Photo gallery for Riviera Mackay

Beach
One Bedroom Riverview Apartment with balcony | Living room | 42-inch LED TV with satellite channels, TV, DVD player
Beach
One Bedroom Riverview Apartment with balcony | Balcony
One Bedroom Riverview Apartment with balcony | Desk, laptop workspace, blackout drapes, soundproofing

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Washer
  • Dryer
  • Free WiFi
  • Air conditioning
  • Outdoor Space

Explore the area

View in a map
5 - 7 Nelson St, Mackay, QLD, 4740
  • Place, Caneland Central
    ‪3 min walk‬
  • Place, Bluewater Lagoon
    ‪3 min walk‬
  • Place, Mackay Enertainment and Convention Centre
    ‪8 min walk‬
  • Airport, Mackay, QLD (MKY)
    ‪9 min drive‬

Room options

View all photos for One Bedroom Riverview Apartment with balcony

One Bedroom Riverview Apartment with balcony | Living room | 42-inch LED TV with satellite channels, TV, DVD player

One Bedroom Riverview Apartment with balcony

  • River view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for One Bedroom Apartment with balcony

One Bedroom Apartment with balcony | Desk, laptop workspace, blackout drapes, soundproofing

One Bedroom Apartment with balcony

  • City view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Two Bedroom Riverview Apartment with balcony

42-inch LED TV with satellite channels, TV, DVD player

Two Bedroom Riverview Apartment with balcony

  • River view
  • 807 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds OR 1 Queen Bed and 1 King Bed
  • Free WiFi

View all photos for Two Bedroom Apartment with balcony

Two Bedroom Apartment with balcony | Desk, laptop workspace, blackout drapes, soundproofing

Two Bedroom Apartment with balcony

  • City view
  • 807 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds OR 1 Queen Bed and 1 King Bed
  • Free WiFi

View all photos for One Bedroom Premium Apartment

Desk, laptop workspace, blackout drapes, soundproofing

One Bedroom Premium Apartment

  • Sleeps 2
  • Free WiFi

View all photos for One Bedroom Riviera Apartment

Desk, laptop workspace, blackout drapes, soundproofing

One Bedroom Riviera Apartment

  • Sleeps 2
  • Free WiFi

View all photos for Two Bedroom Premium Apartment

Desk, laptop workspace, blackout drapes, soundproofing

Two Bedroom Premium Apartment

  • Sleeps 4
  • Free WiFi

About the neighborhood

Mackay

City Centre stay.A stay at this City Centre aparthotel places you steps from Bluewater Lagoon and within a 5-minute walk of Caneland Central. Artspace Mackay and Jubilee Park are also within half a mile (1 km).
View more Aparthotels in MackayOpens in a new window

What's nearby

  • Caneland Central - 3 min walk - 0.2 miles
  • Bluewater Lagoon - 3 min walk - 0.2 miles
  • Jubilee Park - 7 min walk - 0.4 miles
  • Artspace Mackay - 7 min walk - 0.4 miles
  • Mackay Enertainment and Convention Centre - 8 min walk - 0.5 miles

Getting around

  • Mackay Station - 9 min drive
  • Mackay, QLD (MKY) - 11 min drive

Restaurants

  • ‪Hungry Jack's - ‬6 min walk
  • ‪KFC - ‬6 min walk
  • ‪The Coffee Club Canelands Café - ‬6 min walk
  • ‪Red Rooster - ‬7 min walk
  • ‪Mojos - ‬8 min walk

About this property

Riviera Mackay

4-star aparthotel perfect for exploring Mackay
As a guest of Riviera Mackay, you'll find a rooftop terrace, barbecue grills, and tour/ticket assistance. Public spaces have free WiFi. The business-friendly Riviera Mackay also features concierge services, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee.

This 4-star Mackay aparthotel is smoke free.

  • 1 building
  • 28 guestrooms or units
  • 11 levels
  • Built in 2015
  • Terrace on the roof
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • BBQ grill(s)
  • Elevator
  • No smoking on site
Riviera Mackay offers 28 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to furnished balconies. Accommodations offer separate sitting areas and include desks. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, designer toiletries, and hair dryers.

This Mackay aparthotel provides complimentary wireless Internet access. 42-inch LED televisions come with satellite channels. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided once per stay.

Similar properties

Laptop workspace, free WiFi, bed sheets, wheelchair access
Oaks Mackay Rivermarque Hotel
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  • Pool
  • Hot tub
  • Free WiFi
  • Restaurant
4.1 out of 5, Very Good, 570 reviews
$120 nightly
The price is $132
Jun 7 - Jun 8
Total with taxes and fees
Oaks Mackay Rivermarque Hotel

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Uncovered self parking on site (AUD 7 per day)
  • Uncovered extended parking on site (AUD 7 per day)

Family friendly

  • Crib: AUD 10 per stay

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Stovetop
  • Tea bags/instant coffee
  • Toaster

Bedrooms

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • 42-inch LED TV with cable/satellite channels
  • DVD player

Outdoor areas

  • Barbecue grill
  • Furnished balcony
  • Rooftop terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Elevator
  • Smoking not allowed

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Guidebooks
  • Housekeeping available once per stay
  • Iron/ironing board
  • Local maps
  • Luggage storage
  • Restaurant dining guides
  • Tour and ticket assistance

Location highlights

  • In a shopping district
  • In the city center
  • Near an outlet shopping mall
  • Near the airport
  • Near the boardwalk/promenade

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 11 floors
  • 28 units
  • Built in 2015
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: AUD 50.00
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 50.00

Special check-in instructions

The property charges 1.9 percent for credit card payments
The front desk is open Monday to Friday (9:00 AM – 5:00 PM), Saturday to Saturday (9:00 AM – 5:00 PM), and Sunday to Sunday (9:00 AM – 4:00 PM)
Guests will receive an email within 48 hours before arrival with check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Reception hours are 10 AM-2 PM on public holidays.

Access methods

Staffed front desk, lockbox

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 10.0 per stay.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of AUD 200.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: AUD 7 per day
  • Uncovered extended parking fee: AUD 7 per day
  • Early check-in fee: AUD 50.00 (subject to availability)
  • Late check-out fee: AUD 50.00 (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per stay
  • Credit card charges are subject to a surcharge of 1.9 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited.
    For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. The property is professionally cleaned.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Riviera Mackay Apartment
Riviera Mackay
Riviera Mackay Mackay
Riviera Mackay Aparthotel
Riviera Mackay Aparthotel Mackay

Frequently asked questions

How close is Riviera Mackay to the airport?

Riviera Mackay is 3.7 mi (11-min drive) away from the Mackay, QLD (MKY) airport, the closest popular airport to the property.

How much does it cost to stay at Riviera Mackay?

As of Jun 2, 2026, prices found for a 1-night stay for 2 adults at Riviera Mackay on Jun 16, 2026 start from $141, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Riviera Mackay have an airport shuttle?

Airport shuttle services are not available at Riviera Mackay.

How close is Riviera Mackay to the beach?

This aparthotel is 2.4 mi (8-min drive) from Town Beach and 2.9 mi (9-min drive) from Far Beach. Don't forget your sunscreen!

Does Riviera Mackay offer free breakfast?

Riviera Mackay does not offer free breakfast.

Is there a casino at Riviera Mackay?

No, there is no casino at this aparthotel.

What time is check-in at Riviera Mackay?

Check-in start time: 2:00 PM; Check-in end time: anytime. Early check-in costs AUD 50.00 (subject to availability).

Is there free parking at Riviera Mackay?

Free parking is not available at this aparthotel. Self parking is available for AUD 7 per day. Extended parking is available for AUD 7 per day.

Does Riviera Mackay have a pool?

Riviera Mackay does not have a pool.

Does Riviera Mackay have a spa?

There are no spa services available at this aparthotel.

How close is Riviera Mackay to downtown Mackay?

Riviera Mackay is 0.4 mi away from Mackay.

Riviera Mackay Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 318 out of 460 reviews
Rating 8 - Good. 100 out of 460 reviews
Rating 6 - Okay. 25 out of 460 reviews
Rating 4 - Poor. 16 out of 460 reviews
Rating 2 - Terrible. 1 out of 460 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Craig

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent room Staff extremely helpful and pleasant
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Michae

Liked: Cleanliness, amenities, property conditions & facilities, communication
room was perfect. great view
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Guy

Liked: Cleanliness, room comfort, communication
As always i enjoy my stay here.
Stayed 7 nights in Oct 2025
Verified

10/10 Excellent

Clive

Liked: Cleanliness, amenities, communication
Check in was seamless, the apartment clean and in good condition. We like the location, close to everything
Stayed 1 night in Dec 2025
Verified

8/10 Good

Darren

Liked: Cleanliness, amenities, communication
Very comfortable apartment with plenty of room. Great location near the city, free swimming pool Lagoon and large shopping centre.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Andrew

Liked: Cleanliness, room comfort, communication
Nice place to stay, very convenient to town.
Stayed 1 night in Sep 2023
Verified

8/10 Good

Paris

Liked: Cleanliness, amenities
Was a nice and quiet room and very spacious
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Cathy

Liked: Cleanliness, property conditions & facilities, communication
Good facilities and friendly staff made the stay very enjoyable
Stayed 3 nights in Oct 2023
Verified

10/10 Excellent

William

Liked: Cleanliness, room comfort, communication
Great location with friendly staff. Thoroughly enjoyed our stay
Stayed 4 nights in Jul 2022
Verified

10/10 Excellent

Clive

Liked: Cleanliness, room comfort, communication

2nd stay

Good location, we liked the size and layout of the apartment, it also had a good sized balcony overlooking the river
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Kim

Liked: Cleanliness, room comfort, communication
Nikki is great
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Grant

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location and room
Stayed 3 nights in Apr 2023
Verified

8/10 Good

Jenni

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location and river view.
Stayed 4 nights in Nov 2022
Verified

10/10 Excellent

Raj

Liked: Cleanliness, amenities
Great location, close to shops and restaurants. Great rooftop bbq area.
Stayed 1 night in Jun 2020
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities, communication
It's in a great location and so easy to walk to the shops and restaurants. The property was nice and clean.
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities, communication
Reception was lovely
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Samantha

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great central location, close to shops, dining, public transport. Great rooftop deck area!
Stayed 2 nights in Jul 2023
Verified

10/10 Excellent

james

Liked: Cleanliness, room comfort, communication

Enjoyable accomodation

Close to shops & restaurants, with easy parking and laundry in the unit for easy washing if you're on a long stay.
Stayed 4 nights in Mar 2023
Verified

10/10 Excellent

Anne

Liked: Cleanliness, room comfort, communication
Exceeded my expectations, the check in was good, they even helped with list of restaurant suggestions in the local area. The room was clean and everything was in good condition. The room was a good size and well laid out
Stayed 1 night in May 2025
Verified

10/10 Excellent

Allan

Liked: Cleanliness, room comfort, communication

Riviera is the Best

The best place to stay in Mackay
Stayed 7 nights in Apr 2024
Verified

10/10 Excellent

Sheryl

Liked: Cleanliness, amenities, property conditions & facilities, communication
Riviera is our preferred accommodation in Mackay.
Stayed 3 nights in Feb 2024
Verified

10/10 Excellent

Pauline

Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely apartment, the service, cleanliness and convenience is the best we have experienced in over 20yrs of visiting Mackay. I definitely recommend this hotel.
Stayed 5 nights in Nov 2023
Verified

6/10 Okay

Craig

Disliked: Cleanliness, communication
Rooms and balcony needed a better clean
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Anand

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean and modern. Very comfortable stay. View of the river from the balcony was phenomenal
Stayed 2 nights in Jan 2024
Verified

8/10 Good

Nicole

Liked: Cleanliness, amenities, property conditions & facilities
the property was clean and tidy despite hairs left in the remote, the view was awesome and the beds comfortable.
Stayed 1 night in Apr 2023