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Crowne Plaza Maastricht by IHG

4.5 star property
4.5-star luxury hotel near Vrijthof, connected to a shopping center

Choose dates to view prices

Photo gallery for Crowne Plaza Maastricht by IHG

2 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine
1 bedroom, minibar, in-room safe, desk
Exterior
Premium Room, 2 Twin Beds | 1 bedroom, minibar, in-room safe, desk
Front of property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Pet friendly
  • Bar
  • Spa
  • Parking available

Explore the area

View in a map
Ruiterij 1, Maastricht, 6221 EW
  • Market
    ‪12 min walk‬
  • Vrijthof
    ‪12 min walk‬
  • Maastricht University
    ‪12 min walk‬
  • Maastricht (MST-Maastricht - Aachen)
    ‪9 min drive‬

Room options

View all photos for Premium Room, 2 Queen Beds, River View (River Meuse View)

1 bedroom, minibar, in-room safe, desk

Premium Room, 2 Queen Beds, River View (River Meuse View)

7.0 out of 10
Good
(4 reviews)
  • 258 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room

1 bedroom, minibar, in-room safe, desk

Premium Room

  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room

1 bedroom, minibar, in-room safe, desk

Standard Room

9.0 out of 10
Wonderful
(19 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Premium Room, 1 King Bed

7.0 out of 10
Good
(2 reviews)
  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, River View (River Meuse View)

1 bedroom, minibar, in-room safe, desk

Premium Room, 1 King Bed, River View (River Meuse View)

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Walk-In Shower)

Premium Room, 1 King Bed (Walk-In Shower) | 1 bedroom, minibar, in-room safe, desk

Premium Room, 1 King Bed (Walk-In Shower)

8.6 out of 10
Excellent
(4 reviews)
  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed

  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

Standard Room, 1 King Bed (Walk-In Shower) | 1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed (Walk-In Shower)

  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 Queen Bed, Accessible

  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed

7.6 out of 10
Good
(10 reviews)
  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 Queen Bed

Premium Room, 1 Queen Bed | 1 bedroom, minibar, in-room safe, desk

Premium Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 Queen Bed, Balcony

1 bedroom, minibar, in-room safe, desk

Premium Room, 1 Queen Bed, Balcony

  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed (Plein 1992)

Premium Room, 1 King Bed (Plein 1992) | 1 bedroom, minibar, in-room safe, desk

Premium Room, 1 King Bed (Plein 1992)

10.0 out of 10
Exceptional
(1 review)
  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

1 bedroom, minibar, in-room safe, desk

Suite, 1 Bedroom

  • 463 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, River View (River Meuse View)

1 bedroom, minibar, in-room safe, desk

Premium Room, 2 Queen Beds, River View (River Meuse View)

  • 301 sq ft
  • River view
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, River View (River Meuse View)

Suite, 1 Bedroom, River View (River Meuse View) | Bathroom | Free toiletries, hair dryer, bathrobes, slippers

Suite, 1 Bedroom, River View (River Meuse View)

  • 614 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, River View (River Meuse View)

Premium Room, 1 King Bed, River View (River Meuse View) | 1 bedroom, minibar, in-room safe, desk

Premium Room, 1 King Bed, River View (River Meuse View)

  • 301 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Ground Floor

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Loft, 1 King Bed (with Loft)

8.0 out of 10
Very good
(1 review)
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Balcony

8.8 out of 10
Excellent
(3 reviews)
  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Balcony

  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(6 reviews)
  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 2 Queen Beds

1 bedroom, minibar, in-room safe, desk

Junior Suite, 2 Queen Beds

  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Twin Beds

Premium Room, 2 Twin Beds | 1 bedroom, minibar, in-room safe, desk

Premium Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • 291 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom, River View (River Meuse View)

1 bedroom, minibar, in-room safe, desk

Suite, 1 Bedroom, River View (River Meuse View)

  • 614 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed (Plein 1992)

  • 334 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Maastricht

City center retreat .You'll be steps from Centre Ceramique and within a 10-minute walk of Hoge Brug with a stay at this Maastricht-Centre Urban District hotel. Helpoort and Yogaplace Maastricht are also within half a mile (1 km).

What's nearby

  • Basilica of Our Lady - 6 min walk - 0.4 miles
  • Market - 12 min walk - 0.6 miles
  • Vrijthof - 12 min walk - 0.7 miles
  • Maastricht University - 12 min walk - 0.7 miles
  • Mecc Maastricht - 3 min drive - 1.7 miles

Getting around

  • Maastricht (ZYT-Maastricht Train Station) - 9 min walk
  • Maastricht (MST-Maastricht - Aachen) - 17 min drive

Restaurants

  • ‪Coffeelovers - ‬2 min walk
  • ‪Café Zuid - ‬3 min walk
  • ‪Café Servaas - ‬3 min walk
  • ‪Gelateria Luna Rossa - ‬1 min walk
  • ‪Cinq - ‬4 min walk

About this property

Crowne Plaza Maastricht by IHG

4.5-star luxury hotel near Vrijthof, connected to a shopping center
There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and meeting rooms.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 10071 square feet (936 square meters) and includes a conference center. A 24-hour fitness center, spa services, and a terrace are also featured at the luxury Crowne Plaza Maastricht by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

  • 1 building
  • 174 guestrooms or units
  • 4 levels
  • 2 dining venues
  • Meeting rooms
  • 10071 sq ft of conference space
  • 936 sq m of conference space
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Beauty salon
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • Water dispenser
  • Bar or lounge
Crowne Plaza Maastricht by IHG offers 174 accommodations with minibars and safes. LED televisions come with digital channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Maastricht hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and facials.

Languages

Dutch, English, French, German, Italian, Spanish

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Leonardo Boutique Hotel Maastricht City Center

  • Free WiFi
  • Gym
  • Breakfast available
  • Laundry
4.1 out of 5, Very Good, 974 reviews
$69 nightly
The price is $91
Aug 24 - Aug 25
Total includes taxes and fees
Leonardo Boutique Hotel Maastricht City Center

Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 22 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 29.50 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Bicycle rentals
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • LED TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 50.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: EUR 29 per pet, per night
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 35.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 6.61 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 29.50 per person
  • Self parking fee: EUR 22 per night
  • Pet fee: EUR 29 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 50.00 (subject to availability)
  • Rollaway bed fee: EUR 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Crowne Plaza Hotel Maastricht
Crowne Plaza Maastricht
Maastricht Crowne Plaza
Crowne Plaza Maastricht Hotel
Crowne Plaza Maastricht
Crowne Plaza Maastricht by IHG Hotel
Crowne Plaza Maastricht an IHG Hotel
Crowne Plaza Maastricht by IHG Maastricht
Crowne Plaza Maastricht by IHG Hotel Maastricht

Frequently asked questions

How close is Crowne Plaza Maastricht by IHG to the airport?

Crowne Plaza Maastricht by IHG is 8.3 mi (17-min drive) away from the Maastricht (MST-Maastricht - Aachen) airport, the closest popular airport to the property.

How much does it cost to stay at Crowne Plaza Maastricht by IHG?

As of Aug 20, 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Maastricht by IHG on Aug 31, 2025 start from $100.63, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Crowne Plaza Maastricht by IHG have an airport shuttle?

Airport shuttle services are not available at Crowne Plaza Maastricht by IHG.

Does Crowne Plaza Maastricht by IHG offer free breakfast?

Free breakfast isn’t provided at Crowne Plaza Maastricht by IHG, but buffet breakfast is offered for a fee of EUR 29.50 per person. It's available on weekdays from 7:00 AM to 11:00 AM and weekends from 7:00 AM to 11:00 AM.

Is there a casino at Crowne Plaza Maastricht by IHG?

No, there is no casino at this hotel, but Fair Play Casino Maastricht (7-min walk) and Valkenburg Holland Casino (13-min drive) are nearby.

What time is check-in at Crowne Plaza Maastricht by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Crowne Plaza Maastricht by IHG?

Free parking is not available at this hotel. Self parking is available for EUR 22 per night.

Does Crowne Plaza Maastricht by IHG have a pool?

Crowne Plaza Maastricht by IHG does not have a pool.

Does Crowne Plaza Maastricht by IHG have a restaurant?

There are 2 onsite restaurants, offering options like Mediterranean cuisine and light fare.

Does Crowne Plaza Maastricht by IHG have a spa?

This hotel doesn't have a spa, but it does offer hot stone massages, body scrubs, and facials.

How close is Crowne Plaza Maastricht by IHG to downtown Maastricht?

Crowne Plaza Maastricht by IHG is 0.4 mi away from Maastricht.

Crowne Plaza Maastricht by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 362 out of 942 reviews
Rating 8 - Good. 399 out of 942 reviews
Rating 6 - Okay. 113 out of 942 reviews
Rating 4 - Poor. 43 out of 942 reviews
Rating 2 - Terrible. 25 out of 942 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Sung

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property needs better trained staff. Because the wifi signal in my room was weak causing a slow internet access, I went to the front desk to see if other room with a stronger signal was available, but one of the staff basically told me to suck it up. He said you might be used to a fast internet, but I had to put up with the slow access. I could not believe my ears. I thought hotels like Crowne Plaza have highly professional staffs?
Stayed 4 nights in Apr 2025

6/10 Okay

Andy

Did not like room. Hotel could not move us as it was full
Stayed 3 nights in Apr 2025

10/10 Excellent

Samuel

Stayed 5 nights in Apr 2025

10/10 Excellent

Melanie, Weyburn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice area, spa was great, beds comfortable
Stayed 1 night in Apr 2025

10/10 Excellent

Punit

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

8/10 Good

jerzy

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel overall was good. However, the restaurant at lunch time service range from terrible to nonexistent. For instance, the first day (Friday), the waitress took our order and disappeared for about 20 minutes, we had to flag another waiter to find out why our drinks had not arrived. He apologized and said the waitress was new, but he took our order and brought the wrong food... On the second day, the restaurant manager escorted us to a table and again we waited to be served and no one came to take our order until we complained, at that point, we have had enough and left.. Coincidentally, a couple sitting next to us also complained and said they had waited for about an hour to be served. Overall, the lunch service was terrible..
Stayed 2 nights in Apr 2025

10/10 Excellent

Aneta, Morton Grove

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel with amazing staff and great location. Walking distance to everything.
Stayed 3 nights in Apr 2025

8/10 Good

Nigel, London

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always wanted to stay here. Only disappointment was that I could hear everything in the room next to mine through an adjoining door. But a nice spacious room, beautiful breakfast room overlooking the river with a good spread of food. Well positioned of course for the train station, shopping or a short bus ride to the MECC
Stayed 4 nights in Mar 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service really good. I booked last minute requested a crib and after 10 mind I got a message that everything was ready for my arrival. King bed really comfortable. Only bad thing is that a guest activate the alarm at 3 am in the morning and me and my family were not able to sleep again ;( the technicians came to the floor ans checked properly until discovered it wasn’t real fire
Stayed 1 night in Mar 2025

10/10 Excellent

Krisztina

Liked: Cleanliness, staff & service
The hotel in the middle of town. Walkable from the shops. the breakfast section was really good. The bar was very nice too.
Stayed 3 nights in Feb 2025

4/10 Poor

Nadine

Preis Leistung nicht gut

Preis Leistung leider nicht so toll. Das Hotel ist sehr zentral ABER das Frühstück war nicht gut bis auf das Obst. Da habe ich für 28€ (!) Pro Frühstück mehr erwartet! Der Fernseher hat nur 2 deutsche Programme empfangen und dauernd wurde das Signal gestört. Da bin ich besseres aus Afrika gewöhnt! Die Nachttischlampe hat nicht funktioniert. Aus der Dusche kam sehr wenig Wasser mit sehr wenig Druck. Alles in Allem würde ich das Hotel nicht nochmal buchen. Schade.
Stayed 2 nights in Jan 2025

4/10 Poor

Susan

Traveled with partner
Disliked: Cleanliness
Our 2 night stay at the hotel was very expensive especially as it didn't include breakfast. The room had not been cleaned properly as there was dust on the lamp shades, on the door 'swing' hinge (top of door), and the bathroom floor had not been cleaned properly as there were hairs on it. I appreciate everybody has their own preference when it comes to mattresses but the mattress on the king size bed was extremely soft as was the mattress topper. The cups for tea/coffee were very small and were not washed when the room was cleaned.
Stayed 2 nights in Dec 2024

10/10 Excellent

Bonnie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved this place

Fantastic stay! Very clean, amazing breakfast! 10 min from train station and both markets. Excellent service! I had lost my bag on the train and the front desk was fantastic at helping me get it back
Stayed 2 nights in Dec 2024

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

David

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfy hotel in good location

Nice hotel, good location however check in procedure was a little bit convoluted as we were charged twice by mistake, this mistake was fixed soon after.
Stayed 1 night in Oct 2024

10/10 Excellent

Felipe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good hotel and experience

Very good hotel. Good location, comfortable and perfect to explore Maastricht. I would come back for sure.
Stayed 2 nights in Oct 2024

2/10 Terrible

Darren

Business traveler
Liked: Property conditions & facilities, room comfort

Trip

Arrived after full day travel to be told Hôtel car park is out of service and given map of nearest car park 10 minute drive away. Could of received information in advance
Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A standard business hotel

A very standard business hotel. Everything was fine, except that the room was next to the elevator and quite noisy. Great location, and very helpful staff!
Stayed 1 night in Oct 2024

10/10 Excellent

KAUSHIK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

It was an excellent stay at the Crown Plaza hotel. Location was superb. Walkable distance to all the major sites of interest and public transport. Well maintained and helpful staff.
Stayed 10 nights in Aug 2024

6/10 Okay

JOS

Disliked: Property conditions & facilities
Very high price. parking was a disaster. Instructions on how to get to their parking agar were wrong and led us into dangerous traffic situations. Glasses in room were dirty. Bed cover (comforter) was too short.
Stayed 1 night in Sep 2024

10/10 Excellent

Albert, Amsterdam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the heart of everything! Dining, shopping and all of the sightseeing places!
Stayed 3 nights in Aug 2024

10/10 Excellent

Wing Huen R

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really like the special room
Stayed 1 night in Aug 2024

10/10 Excellent

christopher

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024