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Best Western The Hatfield Hotel

3.5 star property
3.5-star guestrooms with free WiFi

Choose dates to view prices

Photo gallery for Best Western The Hatfield Hotel

Serves lunch and dinner
Outdoor wedding area
Check-in/check-out kiosk
Serves lunch and dinner
Standard Room, 1 Double Bed, Non Smoking, Sea View | 1 bedroom, in-room safe, desk, iron/ironing board

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Parking available
  • Bar
  • 24/7 front desk

Explore the area

Map
The Esplanade, Suffolk, Lowestoft, England, NR33 0QG
  • South Beach
    ‪3 min walk‬
  • Lowestoft Harbour
    ‪5 min drive‬
  • Pleasurewood Hills
    ‪7 min drive‬
  • Norwich (NWI-Norwich Intl.)
    ‪49 min drive‬

Room options

View all photos for Standard Room, 2 Twin Beds, Non Smoking (Lodge)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 2 Twin Beds, Non Smoking (Lodge)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, Multiple Beds, Non Smoking (Lodge)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, Multiple Beds, Non Smoking (Lodge)

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking (Lodge)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking (Lodge)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Twin Bed, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 Twin Bed, Non Smoking

8.0 out of 10
Very good
(11 reviews)
  • 767 sq ft
  • Sleeps 1
  • 1 Twin Bed

Deluxe Room, 2 Twin Beds, Non Smoking (Lodge)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking

8.4 out of 10
Very good
(7 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Twin Bed, Non Smoking (Lodge)

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking, Sea View

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 2 Twin Beds, Non Smoking, Sea View

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 2 Twin Beds, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

Deluxe Room, 2 Twin Beds, Non Smoking, Sea View

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking, Sea View

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking, Sea View

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 2
  • 1 Double Bed

Deluxe Room, 1 Double Bed, Non Smoking (Lodge)

  • Sleeps 2
  • 1 Double Bed

Deluxe Room, Multiple Beds, Non Smoking, Sea View

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Standard Room, Multiple Beds, Non Smoking (Lodge)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, Multiple Beds, Non Smoking (Lodge)

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Deluxe Room, 1 Double Bed, Non Smoking, Sea View

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite, 1 Double Bed, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Deluxe Suite, 1 Double Bed, Non Smoking

  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Family Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

About the neighborhood

Lowestoft

In Lowestoft .Within a 10-minute walk of the hotel, you'll find South Beach and Hollywood Cinema. The Marina Theatre and Merchant House Gallery are also within 2 miles (3 km).

What's nearby

  • South Beach - 3 min walk - 0.2 miles
  • Hollywood Cinema - 4 min walk - 0.3 miles
  • The Marina Theatre - 16 min walk - 0.9 miles
  • Lowestoft Harbour - 5 min drive - 2.3 miles
  • Pleasurewood Hills - 7 min drive - 3.3 miles

Getting around

  • Lowestoft Station - 3 min drive
  • Norwich (NWI-Norwich Intl.) - 54 min drive

Restaurants

  • ‪Spring Tide - ‬6 min walk
  • ‪Plough & Sail - ‬4 min walk
  • ‪KFC - ‬1 min walk
  • ‪The Harbour Inn - ‬6 min walk
  • ‪Beau Thai - ‬8 min walk

About this property

Best Western The Hatfield Hotel

3.5-star guestrooms with free WiFi
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and a meeting room are available.

A computer station is on site and WiFi is free in public spaces. The business-friendly Best Western The Hatfield Hotel also features a terrace, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking is free.

This 3.5-star Lowestoft hotel is smoke free.

  • 33 guestrooms or units
  • 2 levels
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Newspapers in lobby (free)
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Best Western The Hatfield Hotel offers 33 accommodations with safes and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Full breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 10.95 for adults and GBP 6.95 for children
  • A bar/lounge
  • A restaurant

Accessibility

  • No elevator

Room amenities

Entertainment

  • Flat-screen TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 10.95 for adults and GBP 6.95 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Property is also known as

Hotel Hatfield LOWESTOFT
Hatfield LOWESTOFT
The Hatfield Hotel Lowestoft
Best Western The Hatfield Hotel Hotel
Best Western The Hatfield Hotel Lowestoft
Best Western The Hatfield Hotel Hotel Lowestoft

Frequently asked questions

How close is Best Western The Hatfield Hotel to the airport?

Best Western The Hatfield Hotel is 36.8 mi (54-min drive) away from the Norwich (NWI-Norwich Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Best Western The Hatfield Hotel?

As of Jun 25, 2025, prices found for a 1-night stay for 2 adults at Best Western The Hatfield Hotel on Jul 6, 2025 start from $81.22, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western The Hatfield Hotel have an airport shuttle?

Airport shuttle services are not available at Best Western The Hatfield Hotel.

How close is Best Western The Hatfield Hotel to the beach?

This hotel is a short 1-minute walk from South Beach and 11.6 mi (24-min drive) from Southwold Beach. Don't forget your sunscreen!

Does Best Western The Hatfield Hotel offer free breakfast?

Free breakfast isn’t provided at Best Western The Hatfield Hotel, but full breakfast is offered for a fee of GBP 10.95 for adults and GBP 6.95 for children. It's available on weekdays from 7:00 AM to 11:00 AM and weekends from 8:00 AM to 10:30 AM.

Is there a casino at Best Western The Hatfield Hotel?

No, there is no casino at this hotel, but Palace Casino (19-min drive) is nearby.

What time is check-in at Best Western The Hatfield Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Best Western The Hatfield Hotel?

This hotel offers free self parking.

Does Best Western The Hatfield Hotel have a pool?

Best Western The Hatfield Hotel does not have a pool.

Does Best Western The Hatfield Hotel have a restaurant?

Best Western The Hatfield Hotel is home to LT1 Fish and Chips & More, which features international cuisine.

Does Best Western The Hatfield Hotel have a spa?

There are no spa services available at this hotel.

How close is Best Western The Hatfield Hotel to downtown Lowestoft?

Best Western The Hatfield Hotel is 0.6 mi away from Lowestoft.

Best Western The Hatfield Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 174 out of 428 reviews
Rating 8 - Good. 162 out of 428 reviews
Rating 6 - Okay. 62 out of 428 reviews
Rating 4 - Poor. 18 out of 428 reviews
Rating 2 - Terrible. 12 out of 428 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Still keeping its charm

I always like staying at the Hatfield. Its been 15 years ive been staying and i just think its a lovely cheerful place to stay. Staff are always friendly and helpful. Food is good and the service is quick. The rooms are comfortable and warm. It reminds me of how hotels used to be, its like going back in time, in a good way. Well done to all keeping the Hatfield charming and warm.
Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet seafront hotel.

Lovely clean room, comfortable bed. Seafront location, with parking just opposite. If you have mobility issues, worth mentioning, as several steps up and down in the corridor, leading to the bedrooms .
Stayed 1 night in Mar 2025

10/10 Excellent

Ian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 1 night in Mar 2025

8/10 Good

Louis

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very hospitable staff, especially Robert on the front desk. Very easy to find, very good parking and the hotels overall look is quite a nice one. My sea view room was like being in a bedroom of your very own and it was nice warm and cosy with the sound of the sea at the window. Breakfast was extremely nice, you alway expect a nice breakfast but this one exceeded my expectations. Overall a very good hotel and very nice stay, only critique I have and it’s not a big deal but I was on the first floor next to the stairs so a lot of foot traffic and you can hear pretty much everything on going on downstairs until the last person goes to bed or ends shift.
Stayed 1 night in Mar 2025

8/10 Good

Wade

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My bedroom 109 was I think above the kitchen so heard noises from the kitchen activities. The shower bifold door hinge was broken so the magnetic strips never worked in properly closing the shower doors. The room was comfortable with a single bed and we'll heated. The food was excellent, including the main meals and my 2 breakfasts. The kippers were to die for!...beautiful oily fish... wonderful way to start the day!! I would recommend the hotel and I would come again.
Stayed 2 nights in Mar 2025

2/10 Terrible

Ethan

Stayed 1 night in Feb 2025

2/10 Terrible

Tom

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort

Nice food, room too hot!

Staff very friendly, breakfast was really good. Would have loved bigger portions for hot breakfast as so good. Room however was very hot, even after turning burning hot radiator off and opening window as much as we could. Could not turn bathroom radiator off so still kept room very warm.
Stayed 1 night in Feb 2025

8/10 Good

Stephen G

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lowestoft Good Stay

Nice hotel, friendly staff, good food.
Stayed 1 night in Oct 2024

8/10 Good

Denis

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

8/10 Good

Denis

Business traveler
Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

keith

Stayed 1 night in Jan 2025

6/10 Okay

John

Liked: Room comfort

Not the greatest but ok

A rather dated hotel but value for mo rat was fine. Creaky floor boards which meant you heard lots of movement so not a great sleep. In the morning at breakfast the kitchen and waitress were talking on and swearing which was very disappointing. The setting of the hotel is very good
Stayed 1 night in Dec 2024

10/10 Excellent

Mark

Pre New Year 3 night get away

We had a lovely stay over three nights late December. All staff very friendly and polite. Room very good, plenty of room (204). Cooked breakfast tasty and well presented. Room nice and warm and splendid view of beach and sea. Thank you Mark and Helen Fenton
Stayed 3 nights in Dec 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Stay, change the shampoo...

Great price and great views, I love this area of England. The hotel did seem a little dated and the food fairly overpriced. However the breakfast was great! Spacious rooms however not much amenities in the rooms and the shower gel etc is horrible. Dont use it. Use your own.
Stayed 1 night in Nov 2024

8/10 Good

Andrea

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Brendan

Stayed 1 night in Dec 2024

10/10 Excellent

Claire

Stayed 2 nights in Nov 2024

4/10 Poor

Steven

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

6/10 Okay

R

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Rob

Business traveler
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Poor stay.

Room was cold as was the shower. I have stayed here many times for work, reported these issues in the morning, but no follow up. Also getting a VAT receipt for my meal was an issue.
Stayed 1 night in Nov 2024

10/10 Excellent

mary

Great

Lovely hotel, staff friendly, excellent Sunday carvery, and breakfast, and on seafront
Stayed 1 night in Nov 2024

8/10 Good

Kim

Liked: Cleanliness, staff & service

Good value for money

We had a nice stay at this hotel which was in a good location. Good value for money which included a very nice breakfast. Mattress was a bit old and uncomfortable and could do with being replaced.
Stayed 1 night in Nov 2024