City Hotel Derry

4.0 star property
4-star hotel perfect for exploring Londonderry

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Photo gallery for City Hotel Derry

Front of property
Executive Double Room, 1 Queen Bed | Hypo-allergenic bedding, blackout drapes, bed sheets
Indoor pool, sun loungers
Junior Suite | Living room | Flat-screen TV
Lobby sitting area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Bar
  • 24/7 front desk
  • Breakfast available
  • Housekeeping

Explore the area

View in a map
Queens Quay, Derry, Londonderry, Northern Ireland, BT487AS
  • Museum of Free Derry and Bloody Sunday Memorial
    ‪6 min walk‬
  • Millennium Forum
    ‪6 min walk‬
  • Derry City Walls
    ‪9 min walk‬
  • Londonderry (LDY-City of Derry)
    ‪17 min drive‬

Room options

Executive Double Room, 1 Queen Bed

  • 181 sq ft
  • Sleeps 2
  • 1 Queen Bed

Family Room (Double & Single)

8.8 out of 10
Excellent
(13 reviews)
  • 182 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Standard Twin Room, 2 Twin Beds

9.6 out of 10
Exceptional
(5 reviews)
  • 181 sq ft
  • Sleeps 3
  • 2 Twin Beds

Junior Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Standard Double Room

8.6 out of 10
Excellent
(27 reviews)
  • 181 sq ft
  • Sleeps 3
  • 1 Double Bed

Family Room

8.4 out of 10
Very good
(7 reviews)
  • 188 sq ft
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 Double Bed

9.2 out of 10
Wonderful
(9 reviews)
  • 187 sq ft
  • Sleeps 3
  • 1 Double Bed

Executive Junior Suite Penthouse

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard Double Room, Accessible Bathtub

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Londonderry

Heart of Londonderry.With a stay at this Londonderry hotel, you'll be steps from Guildhall and a 5-minute walk from Peace Bridge. Derry Visitor and Convention Bureau and Old Northern Bank are also within half a mile (1 km).

What's nearby

  • Guildhall - 3 min walk - 0.2 miles
  • Museum of Free Derry and Bloody Sunday Memorial - 6 min walk - 0.4 miles
  • Millennium Forum - 6 min walk - 0.4 miles
  • You are Now Entering Free Derry Mural - 9 min walk - 0.5 miles
  • Derry City Walls - 9 min walk - 0.5 miles

Getting around

  • Londonderry Station - 15 min walk
  • Donegal (CFN) - 109 min drive

Restaurants

  • The Blackbird
  • ‪The Guildhall Taphouse - ‬2 min walk
  • ‪Spaghetti Junction - ‬5 min walk
  • ‪Dungloe Bar - ‬4 min walk
  • ‪The Trinity - ‬2 min walk

About this property

City Hotel Derry

4-star hotel perfect for exploring Londonderry
City Hotel Derry offers its guests a children's pool, an indoor pool, a steam room, and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 3842 square feet (357 square meters) and includes a conference center. Barbecue grills, a vending machine, and tour/ticket assistance are also featured at City Hotel Derry.

This 4-star Londonderry hotel is smoke free.

  • 158 guestrooms or units
  • 7 levels
  • Meeting rooms
  • 3842 sq ft of conference space
  • 357 sq m of conference space
  • Poolside lounge chairs
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • BBQ grill(s)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
City Hotel Derry offers 158 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Similar properties

Property amenities

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 14 per day); discounts available
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: GBP 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Children's pool
  • Gym
  • Indoor pool
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Elevator (91 inch wide door)
  • Front entrance ramp
  • Raised toilet seat (20 inches high)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Restaurant dining guides

More

  • Connecting rooms available
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately GBP 15.00 per person
  • Nearby parking fee: GBP 14.00 per day (5 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Barclaycard, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

Outside food is not permitted on the premises.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from Tourism NI.

Property is also known as

City Hotel
City Hotel Derry
Derry City Hotel
Hotel Derry City
City Hotel Derry Londonderry
The City Hotel Derry
City Derry Londonderry
City Hotel Derry Hotel
City Hotel Derry Londonderry
City Hotel Derry Hotel Londonderry

Frequently asked questions

How close is City Hotel Derry to the airport?

City Hotel Derry is 9.8 mi (29-min drive) away from the Londonderry (LDY-City of Derry) airport, the closest popular airport to the property.

Does City Hotel Derry have an airport shuttle?

Airport shuttle services are not available at City Hotel Derry.

How close is City Hotel Derry to the beach?

This hotel is 10.3 mi (22-min drive) from Lisfannon Strand and 12 mi (25-min drive) from Buncrana Beach. Don't forget your sunscreen!

Does City Hotel Derry offer free breakfast?

Free breakfast isn’t provided at City Hotel Derry, but continental breakfast is offered for a fee of GBP 15.00 per person. It's available every day from 7 AM to 10 AM.

Is there a casino at City Hotel Derry?

No, there is no casino at this hotel, but Star Amusements (22-min drive) is nearby.

What time is check-in at City Hotel Derry?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at City Hotel Derry?

Free parking is not available at this hotel.

Does City Hotel Derry have a pool?

City Hotel Derry features an indoor pool and a children's pool.

Does City Hotel Derry have a restaurant?

Yes, there is a restaurant on site.

Does City Hotel Derry have a spa?

There are no spa services available at this hotel.

How close is City Hotel Derry to downtown Londonderry?

City Hotel Derry is 0.1 mi away from Londonderry.

City Hotel Derry Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 510 out of 1003 reviews
Rating 8 - Good. 309 out of 1003 reviews
Rating 6 - Okay. 115 out of 1003 reviews
Rating 4 - Poor. 43 out of 1003 reviews
Rating 2 - Terrible. 26 out of 1003 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jill

Stayed 3 nights in May 2025

8/10 Good

Maxine

Stayed 1 night in May 2025

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for a great stay
Stayed 1 night in May 2025

10/10 Excellent

Francis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Shannon

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Robert, Bonney Lake

Liked: Staff & service, amenities
Great location and views from upper floors. Parking wasn’t easy but check in out was.
Stayed 1 night in May 2025

6/10 Okay

Monique

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities

Served its purpose

We stayed 1 night when in Derry for a wedding. The hotel is extremely dated, although undergoing renovations as recently taken over by Hilton’s Doubletree brand. Our room was large and served its purpose but overall not terribly soundproof leading to a disturbed nights sleep from children being left to run wild up and down the corridor. Contributing to the poor nights sleep was the uncomfortable bed and pillows. Breakfast was a good offering in a room that will be lovely once renovated.
Stayed 1 night in Mar 2025

6/10 Okay

William

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Had I known in advance of confirming the booking that renovation work was being done, and sawing and hammering would start at 7:30 in the morning, I would not have stayed here. A complimentary drink on offer didn’t compensate for the annoyance.
Stayed 1 night in May 2025

10/10 Excellent

Tommy

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Barry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

2/10 Terrible

Jane

Traveled with family
Disliked: Amenities
Didn't like anything. Gross and dirty. Really Really tired
Stayed 1 night in Apr 2025

8/10 Good

Kelly-Lynn

Traveled with family
Liked: Cleanliness, staff & service
Under Renovation but very nice
Stayed 1 night in Apr 2025

8/10 Good

Deborah

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Family stay 2 adults 2 kids not to happy with room

The food and staff was so amazing no fault there. It was £14 to stay in there under ground carpark which i believe should have been free as we paid a lot for the room. The hotel room itself was very extremely dated. It couls definately do with a freshen up. It had no fridge or no water for the kettle. We were there on a birthday trip and we were so dissapointed with the room. My son loves a bath as we jave a shower at home so when away he loves a we bath and it was not possible as the bath and tiles were all mouldy. The hotle is situated fantastic in the middle of everything right beside guild hall and all the shopping centres etc so location is brilliant. Location, food drink and staff is fab pity about the hotel room such a let down.
Stayed 1 night in Apr 2025

6/10 Okay

Louise

Stayed 1 night in Apr 2025

8/10 Good

Oran

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Under construction but good stay overall
Stayed 1 night in Apr 2025

8/10 Good

Joe

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Fair

Under renovations, which was not properly highlighted before we booked. The service at breakfast time was very poor and the coffee was lukewarm at best. Very disappointing breakfast. Bar service was poor as well. Facilities was very good though just a pity about the coffee in the morning
Stayed 1 night in Apr 2025

2/10 Terrible

Lionel, Mapleridge

Disliked: Amenities
No hot water for day and half till moved to another room we overpaid 2 stars
Stayed 2 nights in Apr 2025

8/10 Good

Roisin

Traveled with family
Disliked: Amenities, property conditions & facilities
We booked into this property , we were not told in booking that renovation work was being carried out which was very inconvenient. You had to access hotel via underground car park . Air con/heating system in room did not work first night was positively cold despite a spell of good weather a heater was provided . The water for showering was cold/ lukewarm. . Understaffed second morning of breakfast I actually went and lifted pot of coffee tea for myself and sisters . The hotel is run down and needs a face lift . Staff did not address my concerns hotel in process of changing ownership and no one really taking accountability. On departing lots of people standing around waiting on lifts . Staff walking through people I had to stop and ask where are the stairs no signed . Lots of people did take stairs and it helped dispersed crowd at lift and in limited reception area . Overall I would not recommend this hotel . Pool is only advantage it has in comparison to other hotels in area .
Stayed 2 nights in Apr 2025

6/10 Okay

louise

Stayed 1 night in Apr 2025

4/10 Poor

louise

Stayed 1 night in Apr 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Ideally located this is the best option for a reasonable price
Stayed 2 nights in Mar 2025

6/10 Okay

Stephen

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Simon

Liked: Cleanliness, staff & service, room comfort

Lovely staff , hotel needs a make over

Derry is lovely and the staff were also lovely. The hotel is getting renovated and needs it. Gym is good size but all equipement is old and so are the changing rooms. The bathroom in bedroom is so outdated. Hopefully they will adresss all of this with the work going on
Stayed 1 night in Mar 2025

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025