London City Centre stay.Within a 15-minute walk of this London City Centre apartment, you'll find London Eye and Westminster Bridge. Big Ben and Trafalgar Square are also within 2 miles (3 km).
As a guest of this apartment, you'll find laundry facilities and an elevator. The front desk is open around the clock.
This 3-star London apartment is smoke free.
1 guestroom or unit
Self-service laundry
Elevator
No smoking on site
Guest accommodations at this apartment offer slippers and hair dryers. These individually furnished accommodations have separate sitting areas and include desks and kitchen islands. Accommodations at this 3-star apartment have kitchens with stovetops, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include bathtubs or showers and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Cable television is provided. Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is offered on request and hypo-allergenic bedding can be requested.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator (60 inch wide door)
Wheelchair accessibility
Smoking not allowed
Services and conveniences
Housekeeping (on request) (for a fee)
Iron/ironing board
Safety features
Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
Smoke detector (host has indicated there is a smoke detector on the property)
General
Housekeeping (on request)
Individual furnishings
Soundproofing
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 2:30 PM
Minimum check-in age: 23
Check-out
Check-out before 10:00 AM
Special check-in instructions
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email within 7 days before arrival with check-in instructions and key retrieval information; access will be through a private entrance
Information provided by the property may be translated using automated translation tools
Access methods
Key retrieval, private entrance
Pets
No pets allowed
Children and extra beds
Children are welcome.
Cribs (infant beds) are available for GBP 90 per stay.
Smoking
Smoking is not permitted
Property payment types
Important information
Fees
Guests will be asked to pay the following charges at the property:
A damage deposit of GBP 500 will be collected before check-in.
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Housekeeping fee: GBP 75 per stay
Crib (infant bed) fee: GBP 90 per stay
High chair fee: GBP 40 per stay
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and high chair
This property accepts credit cards and debit cards; cash is not accepted
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Charges for extra guests may apply and vary according to property policy. A credit card for incidental charges and government-issued photo identification may be required upon check-in. Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. Guests must contact this property in advance to reserve cribs/infant beds and high chair. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation.
Property is also known as
The Waterloo Flats London
Cosy Centrally Located Flat
The Waterloo Flats Apartment
The Waterloo Flats Apartment London
Frequently asked questions
How close is The Waterloo Flats to the airport?
This apartment is 10 mi (43-min drive) away from the London City Airport (LCY) airport, the closest popular airport to the property.
Does The Waterloo Flats have an airport shuttle?
Airport shuttle services are not available at this apartment.
Does The Waterloo Flats offer free breakfast?
This apartment does not offer free breakfast.
Is there a casino at The Waterloo Flats?
No, there is no casino at this apartment.
What time is check-in at The Waterloo Flats?
Check-in start time: 3:00 PM; Check-in end time: 2:30 PM.
Is there free parking at The Waterloo Flats?
Free parking is not available at this apartment.
Does The Waterloo Flats have a pool?
This apartment does not have a pool.
Does The Waterloo Flats have a spa?
There are no spa services available at this apartment.
How close is The Waterloo Flats to downtown London?
This apartment is 1.1 mi away from London.
The Waterloo Flats Reviews
Reviews
4.0
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 0 out of 1 reviews
10 - Excellent
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Rating 8 - Good. 0 out of 1 reviews
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Rating 6 - Okay. 0 out of 1 reviews
6 - Okay
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Rating 4 - Poor. 1 out of 1 reviews
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Rating 2 - Terrible. 0 out of 1 reviews
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8.0/10
Cleanliness
6.0/10
Amenities
4.0/10
Property conditions & facilities
Reviews
Verified review
4/10 Poor
Shawn
Apr 8, 2025
Liked: Cleanliness
Disliked: Property conditions & facilities, communication
The pictures are a bit deceiving - the place is a lot smaller than it appears. The property managers are hit or miss. I checked in previously indicating 4 guests (they said so they could be sure to have enough linens), and there were only 2 bath towels - one with a yellow stain - and a few hand towels. There was also no hand soap. When I called to address this issue, staff said they don’t provide soap, despite the picture on Expedia. Talking to a different staff, later that day, they rectified the issue the following day. Finally, the Wi-Fi - when I called to say it didn’t work, they again wanted proof. For three days, we had no wifi, and for 3 days I had to call. When it was finally fixed, I had to call again for new directions.
The location is convenient, but the hospital is just down the street and sirens ran throughout the night.
I would not rent here again.