Elegance Playa Arenal II

3.0 star property
3-star hotel near El Arenal Beach

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Photo gallery for Elegance Playa Arenal II

Relax in a serene outdoor space surrounded by lush greenery, featuring comfortable lounge chairs and dining tables.
Enjoy meals in this stylish dining area with a long counter, round tables, and wicker chairs.
Enjoy a refreshing swim in the pool surrounded by a spacious deck.
Relax in the stylish waiting area with comfortable chairs and modern reception stations.
Experience the epitome of sophistication in our elegant reception area, featuring a stylish waiting space with comfortable seating and a warm atmosphere.

Popular amenities

  • Breakfast available
  • Pool
  • Housekeeping
  • Free WiFi

Explore the area

Map
Carrer Girona,7, Playa de Palma, Llucmajor, 07600
  • Aqualand El Arenal
    ‪5 min walk‬
  • El Arenal Beach
    ‪8 min walk‬
  • Palma Aquarium
    ‪6 min drive‬
  • Palma de Mallorca (PMI)
    ‪8 min drive‬

Room options

Twin Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

Triple Room

  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

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About the neighborhood

Llucmajor

Close to the beach.You'll find Aqualand El Arenal and Playa de Palma within a 15-minute walk of this Llucmajor hotel. Also, Port of El Arenal is within half a mile (1 km) and El Arenal Beach is within 2 miles (3 km).

What's nearby

  • Aqualand El Arenal - 5 min walk - 0.3 miles
  • Port of El Arenal - 8 min walk - 0.5 miles
  • El Arenal Beach - 8 min walk - 0.5 miles
  • Playa de Palma - 9 min walk - 0.5 miles
  • Palma Aquarium - 6 min drive - 4.6 miles

Getting around

  • Palma de Mallorca Son Fuster Station - 18 min drive
  • Palma de Mallorca Airport (PMI) - 13 min drive

Restaurants

  • ‪Club Nautic el Arenal - ‬9 min walk
  • ‪De Heeren Van Amstel - ‬14 min walk
  • ‪McDonald's - ‬15 min walk
  • ‪Bier Express Cafe - ‬14 min walk
  • ‪Restaurante del Sol - ‬9 min walk

About this property

Elegance Playa Arenal II

3-star hotel near El Arenal Beach
Elegance Playa Arenal II offers its guests an outdoor pool and a children's pool. Public spaces have free WiFi. Elegance Playa Arenal II also features tour/ticket assistance, a garden, and a picnic area.

This 3-star Llucmajor hotel is smoke free.

  • Breakfast available (surcharge)
  • Front-desk safe
  • Tour and ticket information
  • Garden
  • Outdoor picnic space
  • Elevator
  • No smoking on site
20-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.

Languages

English, French, German, Spanish

Similar properties

Property amenities

Family friendly

  • Children's pool
  • In-room crib
  • Living room
  • Outdoor pool

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily continental breakfast available 8:00 AM to 10:00 AM for a fee: EUR 5 for adults and EUR 5 for children

Things to do

  • Children's pool
  • Outdoor pool

Accessibility

  • Elevator

Room amenities

Entertainment

  • 20-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

More

  • Laptop workspace
  • Living room

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The check-in location differs from the property location; go to: [Hotel Palma Mazas]
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.55 per person, per night , up to 9 nights, and EUR 0.28 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 2.20 per person, per night, up to 9 nights, and EUR 1.10 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 5 for adults and EUR 5 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

Meals are served at Hotel Palma Mazas, about 200 meters from the property.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Juan Palma Hotel El Arenal
Juan Palma Hotel
Juan Palma El Arenal
Hostal Juan Palma Hostel ARENAL
Juan Palma El Arenal, Majorca
Hostal Juan Palma Hostel
Hostal Juan Palma ARENAL
Elegance Playa Arenal II Hostal Playa de Palma
Elegance Playa Arenal II Playa de Palma
egance Playa Arenal II Hostal
Elegance Playa Arenal II Hostal
Elegance Playa II Hostal
Elegance Playa II
Hostal Elegance Playa Arenal II El Arenal
El Arenal Elegance Playa Arenal II Hostal
Hostal Elegance Playa Arenal II
Elegance Playa Arenal II El Arenal
Elegance Playa Arenal III El Arenal
Hostal Juan Palma
Majorca
Juan Palma
Elegance Playa Arenal Ii
Elegance Playa Arenal II Hostal Playa de Palma
Elegance Playa Arenal II Hostal
Elegance Playa Arenal II Playa de Palma
Hostal Elegance Playa Arenal II Playa de Palma
Playa de Palma Elegance Playa Arenal II Hostal
Hostal Elegance Playa Arenal II
Hostal Juan Palma
Juan Palma
Elegance Arenal Ii Palma
Elegance Playa Arenal II Hotel
Elegance Playa Arenal II Llucmajor
Elegance Playa Arenal II Hotel Llucmajor

Frequently asked questions

How close is Elegance Playa Arenal II to the airport?

Elegance Playa Arenal II is 5.9 mi (13-min drive) away from the Palma de Mallorca Airport (PMI) airport, the closest popular airport to the property.

Does Elegance Playa Arenal II have an airport shuttle?

Airport shuttle services are not available at Elegance Playa Arenal II.

How close is Elegance Playa Arenal II to the beach?

This hotel is a short 12-minute walk from Playa de Palma and 15-minute walk from El Arenal Beach. Don't forget your sunscreen!

Does Elegance Playa Arenal II offer free breakfast?

Free breakfast isn’t provided at Elegance Playa Arenal II, but continental breakfast is offered for a fee of EUR 5 for adults and EUR 5 for children. It's available every day from 8:00 AM to 10:00 AM.

Is there a casino at Elegance Playa Arenal II?

No, there is no casino at this hotel, but Mallorca Casino (16-min drive) is nearby.

What time is check-in at Elegance Playa Arenal II?

Check-in start time: 2 PM; Check-in end time: midnight.

Is there free parking at Elegance Playa Arenal II?

Free parking is not available at this hotel.

Does Elegance Playa Arenal II have a pool?

Elegance Playa Arenal II features an outdoor pool and a children's pool.

Does Elegance Playa Arenal II have a spa?

There are no spa services available at this hotel.

How close is Elegance Playa Arenal II to downtown Llucmajor?

Elegance Playa Arenal II is 0.2 mi away from El Arenal.

Elegance Playa Arenal II Reviews

Reviews

4.0
Rating 10 - Excellent. 1 out of 31 reviews
Rating 8 - Good. 3 out of 31 reviews
Rating 6 - Okay. 3 out of 31 reviews
Rating 4 - Poor. 10 out of 31 reviews
Rating 2 - Terrible. 14 out of 31 reviews

4.2/10

Cleanliness

5.4/10

Staff & service

3.6/10

Amenities

3.6/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

loud guests without assistance by hotel staff

I came to Mallorca on a layover. I know most people come here to get wasted and to be loud and party, this should stop in your hotel room though. I only had a layover here, the room above me played techno music and the room next to me had guests that kept yelling at other guests on the street. I went into the lobby, 4 times to complain about this. They helped me once and I repeatedly asked for another room. New guests kept arriving while I was complaining and the reception kept telling me they didn’t have any rooms available which proved to be wrong cause on 2 occasions guests had arrived that didn’t have a reservation to begin with. Instead of moving me to another room, which they could have easily done, I was up all night . Terrible experience....
Stayed 1 night in Sep 2019

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing was good. The building is very old. There is no reception you have to go to the next hotel to check in. We didn't stay there we had to book another hotel in emergency because this room wasnt secure at all.
Stayed 2 nights in Jul 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid. Not worth of your money

Pictures don’t reflect the poor stat of the hotel, and are most likely from the other hotel with the same name, a few buildings up on the street. In urgent need for renovation to keep the minimal conditions to operate. Absolute lack of management. Total anarchy, with fights and destruction of the hotel premises. Reception is in another building without a phone line to request someone to restrain the noise and violence during the night. Obviously the poor behavior of some guest is to blame, but it’s the hotel responsibility to guarantee all guest safety
Stayed 1 night in Jun 2019

2/10 Terrible

Candy, Köln

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Es war einfach nur dreckig. Balkon Türe konnte man nicht abschließen. Unfreundlich, einfach in nem Gebäude gegenüber geschickt wo jeder rein und raus konnte wer nur möchte. Im Hauptgebäude konnt man sich nicht hinsetzen und warten da der staub so dick war auf den stühlen.
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2019

4/10 Poor

Edwige

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bonne situation géographique mais pas le meilleur.

Hotel bien situé par rapport à l'aéroport et la plage mais la chambre était vraiment pas top. Il y avait des fourmis dans la salle de bain et dans les couloirs (au 4ieme étage il ma semble que l'on etait) pas de pression de l'eau au niveau de la douche, ... L'accueil quand nous sommes arrivés était moyen. Les Messieurs avaient l'air au fond du seau... nous y sommes resté qu'une nuit, le temps de faire la transition avec un autre plus loin, c'était suffisant.
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveler

Stayed 4 nights in Aug 2019

2/10 Terrible

Leandra

Disliked: Cleanliness, property conditions & facilities
C’était catastrophique, salle état, pas de conditions pour passer une nuit tranquille, vraiment pas agréable
Stayed 3 nights in Aug 2019

4/10 Poor

Verified traveler

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Personal ist sehr nett und wir hatten ein Zimmer mit Klimaanlage. Außerdem wohnten wir zum Glück nicht direkt im diesem Hotel sondern nebenan. Sehr herunter gekommen... Leider ist das Frühstück eine Katastrophe. Kann man gar nicht Frühstück nennen. Richtig geputzt wurde das Zimmer auch nicht aber es gab jeden Tag frische Handtücher. Im Großen und Ganzen ein ganz einfaches Hotel. Man sollte also keine großen Erwartungen haben.
Stayed 4 nights in Aug 2019

8/10 Good

Julissa Janeth

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 1 night in Jul 2019

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir wurden in einem Nebengebäude untergebracht. Das Zimmer was dreckig und es hat gestunken. Vor unserem Fenster waren Gitter und davor lag alles voller Müll!!. Das Personal war sehr unfreundlich. Wir haben nach nur einer Nacht das Hotel verlassen und uns eine neue Unterkunft gesucht!!
Stayed 2 nights in Jul 2019

6/10 Okay

VM, Vianen

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Hele nette en ruime kamer voor de prijs en alle voorzieningen zijn naast of vlakbij het hotel. We zijn al eerder geweest en dit jaar was het zelfs beter! Gelukkig is het heel goedkoop want het personeel is wel zeer onbeleefd, ipv ‘Good evening’ kregen we ‘Pasports Or something!?’ als begroeting. Tot 4x toe naar de receptie moeten lopen voor handdoeken omdat de schoonmakers het weghaalde en geen nieuwe brachten, personeel wilde ons nog even vertellen dan maar niet te douchen maar gelukkig ging de enige aardige jongen bij de receptie handdoeken uit een andere kamer stelen voor ons. WiFi werkte ook niet en toen een man dood ging aan een hartaanval onder ons balkon en er 3 uur een lijk lag hebben wij niks van het hotel gehoord. Dus kortom, locatie en faciliteiten prima (behalve WiFi) en personeel uitermate slecht.
Stayed 5 nights in Jul 2019

2/10 Terrible

Verified traveler

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
La experiencia ha sido pésima. El hotel no tiene nada que ver con las fotos que aparecen en la web. Es un edificio antiguo, abandonado y en una zona bastante conflictiva. Las habitaciones son muy precarias, con puertas destrozadas que ni se cierran. Lógicamente ni pudimos pasar ahí la noche por lo que nos vimos obligados a reservar otro hotel a última hora. Lo único bueno ha sido el chico de recepción que intento hacer todo lo posible para reubicarnos en una habitación mejor, pero todas eran un desastre, pero aún así ha sido muy amable. Sinceramente este hotel no debería prestar servicio.
Stayed 1 night in Jul 2019

2/10 Terrible

Verified traveler

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

2/10 Terrible

Verified traveler

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Die Unterkunft kann man weder als Hotel noch als Hostel bezeichnen!so verdreckt und schmutzig.Dieses Hotel ist überhaupt nicht zu empfehlen!
Stayed 2 nights in Jun 2019

6/10 Okay

Verified traveler

Traveled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Freundliches Personal - für 1 oder 2 Nächte Partyurlaub völlig ausreichend - man muss sich im Klaren sein, das die Unterkunft ca 3 km vom Bierkönig weg ist :)
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveler

Traveled with group
Sicherheit des Balkon-Geländers war grenzwertig...
Stayed 3 nights in Jun 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dusche hat nicht funktioniert. Es kam kein Wasserstrahl aus dem duschkopf heraus, zum Glück hatte zwei Freunde von uns direkt ein Zimmer neben uns, sodass wir bei denen duschen konnten.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Staff & service
De kamers kwamen niet overeen met hetgeen was geboekt. Geld moeten bijbetalen voor upgrade. Er was geen ontbijt bij inbegrepen terwijl hiervoor wel betaald was.
Stayed 4 nights in May 2019

4/10 Poor

Verified traveler

Traveled with partner
Liked: Staff & service
Disliked: Amenities
De slaapkamer was heel oud loodgieter moest komen on de douch te maken. wij moesten een haardroger gaan vragen aan de receptie. de dekens zijn van de jare 90
Stayed 3 nights in Apr 2019

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very bad experience in this place. You can describe it everything but not a hotel. We have originally booked for four nights but we could not stay longer than one night. So we checked out next day (obviously we didn't get any refund) and booked in another hotel. The room was small and dirty and it smells bad (mold). The room had a balcony with a glass door which was broken, so we couldn't close at night. It was supee cold and my friend got sick. The personnel didn't really do a lot to help, for example didn't collaborate in changing the room! I think they should close this place, sleeping there can ruin your holiday and make you get sick. Even if the rent is cheap, at least it should be clean and healthy not full of mold smell, broken doors and dirty blanket.
Stayed 4 nights in Apr 2019

2/10 Terrible

Emanuele, Napoli

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Non aveva nulla di speciale... anzi, priva di: reception, portone integro, sicurezza, segnaletica indicante i piani, armadio nella camera, privacy, tappetino scendidoccia, telefono in camera. La struttura è arcaica e lo scarico del bagno costituito da una catenina ne è la prova. Pulizia camere non adeguata e sopratutto non sempre effettuata (3 volte in 7 giorni su NOSTRA sollecitazione). Personale non qualificato, incapace di comprendere la basica lingua inglese. Bar aperto fino alle 18, scandaloso a nostro avviso. Particolarità: nello pseudo-bagno in cui prevaleva l’odore di chiuso e la costante presenza di polvere, c’era una piccola finestrella che dava verso una sorta di condotto interno dell’edificio oltre il quale era persino possibile vedere con facilità l’interno del bagno della stanza accanto!!!! Unicissimi punti postivi: il receptioner italiano è apparso nettamente più qualificato ed educato degli altri; il barista era molto simpatico!
Stayed 7 nights in Apr 2019

6/10 Okay

Ramona, Eitensheim

Disliked: Cleanliness, staff & service, property conditions & facilities
In meiner Buchung stand, ich sollte mich bei dem Hotel das sich ca 5 Minuten entfernt befand melden zum Einchecken, dort angekommen wurde mir gesagt das sie Anmeldung quasi direkt daneben ist. Mitarbeiter sprechen so gut wie kein Deutsch. Auf die Frage nach einem Safe wurde mir gesagt das es keinen gibt, obwohl es so aber in der Beschreibung stand. Habe öfter Bewertungen gelesen in denen von Diebstahl erzählt wurde. Das erste Zimmer das ich bekam, war voll mit Schimmel, was man beim rein gehen schon mehr als deutlich gerochen hat. Die Toilettenspülung lief andauernd, beim duschen wurde alles rund herum nass, warmes Wasser kriegt man erst wenn man das Wasser 5 Minuten laufen lässt. Das Zimmer noch das Bad waren geputzt als ich dort eincheckte und es war einfach nur dreckig. Habe eine Nacht in dem Zimmer verbracht dann habe ich in ein anderes gewechselt nachdem ich mich beschwert habe, das Zimmer war ohne Schimmel und war auch weitestgehend sauber. Fernbedienung für den Fernseher bekommt man drüben an der Rezeption. Egal in welchem Zimmer ich war, man wurde in der Früh entweder von der Müllabfuhr geweckt oder im zweiten Zimmer dann von den Kindern der daneben liegenden Schule.. Auch im Hotel war es laut, da man keine Tür normal aufmachen könnte oder schließen konnte, weil alle klemmen. Auch sitzt unten im Hotel niemand an der Rezeption, das heißt es kann jeder rein und raus wann er will und auch wenn er nicht mal dazu gehört.
Stayed 6 nights in Oct 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2018

4/10 Poor

Ina, Augsburg, Bayern

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Für einen kurzen Aufenthalt ist das Hotel völlig in Ordnung. Für den Preis darf man auch nicht viel verlangen. Doch ein schimmelfreies Bad wäre wünschenswert. In unserer Toiletten, sind auch plötzlich kleine Ameisen aus dem Waschbecken gekrochen, die sich dann in unserem gesamten Zimmer ausgebreitet haben.
Stayed 4 nights in Aug 2018