4/10 Poor
Ellie
Traveled with group
Nov 29, 2025
Liked: Cleanliness
Disliked: Staff & service
No phone in room, so I had to make 6-7 trips to front desk to ask for things. They promised to bring a phone in a few minutes and we never got one during our entire 2 night stay. We were not impressed when they charged us 1.5E (euros) for disposable wood cutlery so we could eat some food! They wanted 10E for breakfast when it was supposed to be free. They didn't provide free shuttle to airport as advertised. They said they needed 3 days notice to schedule it (we were there 2 nights) We had to order Uber/Taxi. The room was too hot (24*C) & there was no way to adjust the thermostat & no window to open for fresh air, so I asked for help. They turned off the heat & fan but it got really stuffy w/o air circulation, so it caused terrible sleeps for 2 nights. No facecloths are provided with the towels so we had to go buy some. From about 10:30-11:30pm there was terrible noise outside from a motorcycle that was revving up extremely loudly & backfiring, which sounded like gunfire & bombs going off and I suspect the front desk didn't do anything to stop the noise late at night like call the police to intervene. One thing we liked was the King bed, which was comfortable. The pillows were too thick, which caused uncomfortable bending of the neck & contributed to terrible sleep. The duvet covers were too thick & hot. Overall, we were very disappointed and would never stay there again and we would never recommend this hotel to anyone else.
Ellie
Stayed 2 nights in Nov 2025
