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9Hotel Mercy

4.0 star property
4-star boutique hotel near Rossio Square

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Photo gallery for 9Hotel Mercy

Business center
Suite (Mercy) | Premium bedding, minibar, in-room safe, soundproofing
A multi-story hotel with a tiled facade, balconies, and a ground-level restaurant.
Suite (Mercy) | View from room
Suite (Mercy) | Premium bedding, minibar, in-room safe, soundproofing

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry

Explore the area

View in a map
Rua da Misericordia, 76, Lisbon, 1200-273
  • Place, Rossio Square
    ‪3 min walk‬
  • Place, Santa Justa Elevator
    ‪5 min walk‬
  • Place, Avenida da Liberdade
    ‪5 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪14 min drive‬

Room options

View all photos for Classic Double Room

Classic Double Room | Premium bedding, minibar, in-room safe, soundproofing

Classic Double Room

8.6 out of 10
Excellent
(73 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Superior Double Room

A hotel room with a large bed, two bedside lamps, and a nightstand with a telephone and books.

Superior Double Room

8.6 out of 10
Excellent
(43 reviews)
  • City view
  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Executive Double Room

A modern hotel room with a large bed, bedside tables, a floor lamp, and a suitcase on the floor.

Executive Double Room

9.4 out of 10
Exceptional
(10 reviews)
  • City view
  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Club Double Room

View from room

Club Double Room

8.2 out of 10
Very good
(11 reviews)
  • City view
  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite (Mercy)

Suite (Mercy) | Premium bedding, minibar, in-room safe, soundproofing

Suite (Mercy)

9.0 out of 10
Wonderful
(8 reviews)
  • City view
  • 506 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

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About the neighborhood

Lisbon

Heart of Lisbon.Within a 10-minute walk of this Lisbon City Center hotel, you'll find Rossio Square and Avenida da Liberdade. Carmo Convent and Miradouro de São Pedro de Alcântara are also within half a mile (1 km).

What's nearby

  • Rossio Square - 3 min walk - 0.2 miles
  • Figueira Square - 5 min walk - 0.3 miles
  • Santa Justa Elevator - 5 min walk - 0.3 miles
  • Avenida da Liberdade - 5 min walk - 0.3 miles
  • Commerce Square - 8 min walk - 0.5 miles

Getting around

  • Largo Trindade Coelho Stop - 1 min walk
  • Rossio Station - 7 min walk
  • Humberto Delgado Airport (LIS) - 32 min drive

Restaurants

  • ‪Cervejaria Trindade - ‬2 min walk
  • ‪Bairro do Avillez - ‬1 min walk
  • ‪A Gruta de Camões - ‬1 min walk
  • ‪Casa Dos Pescados - ‬2 min walk
  • ‪Sinal Vermelho - ‬1 min walk

About this property

9Hotel Mercy

4-star boutique hotel near Rossio Square
Public spaces have free WiFi. A business center and meeting rooms are available. An airport shuttle (available 24 hours) is available for a fee. A library, multilingual staff, and tour/ticket assistance are also featured at the boutique 9Hotel Mercy.

Smoking is allowed in designated areas at this 4-star Lisbon hotel.

  • 1 building
  • 47 guestrooms or units
  • 7 levels
  • Meeting rooms
  • Built in 2012
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
9Hotel Mercy offers 47 air-conditioned accommodations with minibars and espresso makers. Beds feature premium bedding. 32-inch flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers, safes, and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Similar properties

Front of property
Hotel Borges Chiado
Lisbon City Center
  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available
4.3 out of 5, Excellent, 1,425 reviews
$116 nightly
The price is $132
Jul 1 - Jul 2
Total with taxes and fees
Hotel Borges Chiado

Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 30 per day); reservations required
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 15 for adults and EUR 7.50 for children
  • Coffee and tea in common areas

Things to do

  • Library

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch flat-screen TV with digital channels
  • iPod dock

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 44 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 200 per accommodation, per stay
  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 7.5 for children
  • Airport shuttle fee: EUR 40 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: EUR 40 (one-way), (up to 17 years old)
  • Nearby parking fee: EUR 30 per day (164 ft away)
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Mercy
Mercy Hotel
Mercy Hotel Lisbon
Mercy Lisbon
9HOTEL MERCY Hotel Lisbon
9HOTEL MERCY Hotel
9HOTEL MERCY Lisbon
9HOTEL MERCY
9HOTEL MERCY Hotel
9HOTEL MERCY Lisbon
9HOTEL MERCY Hotel Lisbon

Frequently asked questions

How close is 9Hotel Mercy to the airport?

9Hotel Mercy is 7.4 mi (32-min drive) away from the Humberto Delgado Airport (LIS) airport, the closest popular airport to the property.

How much does it cost to stay at 9Hotel Mercy?

As of Jun 28, 2026, prices found for a 1-night stay for 2 adults at 9Hotel Mercy on Jul 6, 2026 start from $122, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does 9Hotel Mercy have an airport shuttle?

9Hotel Mercy offers an airport shuttle 24 hours a day, on request, for a charge of EUR 40 per vehicle, one-way.

How close is 9Hotel Mercy to the beach?

This hotel is 10.7 mi (28-min drive) from Costa da Caparica Beach and 14.6 mi (38-min drive) from Carcavelos Beach. Don't forget your sunscreen!

Does 9Hotel Mercy offer free breakfast?

Free breakfast isn’t provided at 9Hotel Mercy, but buffet breakfast is offered for a fee of EUR 15 for adults and EUR 7.5 for children. It's available every day from 7:30 AM to 10:30 AM.

Is there a casino at 9Hotel Mercy?

No, there is no casino at this hotel, but Lisbon Casino (10-min drive) is nearby.

What time is check-in at 9Hotel Mercy?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at 9Hotel Mercy?

Free parking is not available at this hotel.

Does 9Hotel Mercy have a pool?

9Hotel Mercy does not have a pool.

Does 9Hotel Mercy have a spa?

There are no spa services available at this hotel.

How close is 9Hotel Mercy to downtown Lisbon?

9Hotel Mercy is 0.3 mi away from Misericórdia.

9Hotel Mercy Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 583 out of 1001 reviews
Rating 8 - Good. 292 out of 1001 reviews
Rating 6 - Okay. 83 out of 1001 reviews
Rating 4 - Poor. 24 out of 1001 reviews
Rating 2 - Terrible. 19 out of 1001 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Nathaniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, comfy rooms
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Zelia

Liked: Cleanliness, amenities, property conditions & facilities
Modern, easily accessible, walking distance to many interesting places to explore and visit, clean and friendly staff.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Dennis

Liked: Cleanliness, staff & service, amenities
Nice place and good location
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Idris Dunbar

Liked: Cleanliness, property conditions & facilities
Staff helpful clean room
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Caecilia

Liked: Cleanliness, property conditions & facilities
Location is great
Stayed 7 nights in Oct 2025
Verified

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities
Very clean hotel, helpful and courteous staff, walking distance to shops and eateries would definitely stay again.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Simon

Liked: Cleanliness, staff & service
Nice bed!! A bit moist room due to the rain
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Mobeen

Liked: Cleanliness, amenities, property conditions & facilities
Loved the place and the staff Juan and all!!!
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

OSAMA

Liked: Cleanliness, staff & service, room comfort
Good location
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Brianna

Liked: Cleanliness, property conditions & facilities
Clean room, staff
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We wanted to stay in Old Town or Chiado and loved 9Hotel Mercy. The rooms are modern, clean, while appointed. The breakfast bar is really really good. The staff are the star point, they are so friendly and helpful. Who will definitely stay there again if I have the chance. LA
Stayed 6 nights in Dec 2025
Verified

8/10 Good

Mary Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and a very nice staff who were kind enough to lend us umbrellas for a rainy day of touring. We enjoyed two lovely breakfasts and the rooftop bar service was excellent as well and the rooftop view was very nice.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

SERENA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prime location, away from the main tourist strip, quiet, safe.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was in an excellent location and was very quiet for jet-lag sleeping! The staff was courteous and professional.
Stayed 3 nights in Sep 2025
Verified

8/10 Good

MONICA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick overnight before flying out of Lisbon. Great location, friendly staff upgraded us and checked us in early. I would return.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked this hotel. It had everything I needed and was excellent for the price. Room was impeccably clean and there was a really nice shower. Bed was comfortable. The only disappointing thing was that the rooftop bar was not open. Solid 4 star hotel option for a great price.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, clean room and comfortable bed. Perfect location
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

EDUARDO ANDRES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very recommended; location, staff, rooms and breakfast !!!
Stayed 5 nights in Dec 2024
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet, and comfortable hotel room centrally located to restaurants and attractions. Would definitely stay again.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

ALDO

Liked: Staff & service, property conditions & facilities
Great location and rooms
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

catherine

Liked: Cleanliness, amenities, property conditions & facilities
Great location!
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Nice staff! Good breakfast. Close to the ocean and city center.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Katelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved it! Good location and nice accommodations.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location staff friendly no problems
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Krystle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great stay in safe location close to everything.
Stayed 4 nights in Dec 2024