4/10 Poor
John
Aug 16, 2025
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Positive: Convenient location for things I needed to do near the stadium. Maid kept my room clean and well attended. Restaurant food/buffet was ok; service good; I ate there twice. Wifi was consistent. Had hot water for shower.
Negative: Toilet tank did not want to refill. Some parts were replaced but still toilet did not refill consistently. Even with my manually filling the tank the toilet would not always fully flush. I used the lobby bathroom but found no toilet paper available one occasion. I did ask for a room assignment but was refused. Told the toilet would be fixed. Elevator…the only one adjacent to the lobby and rooms that I could see…wasn’t working for two days. Had to use the stairs…four flights. Stairs have some missing and loose tiles; trip hazards. Carpet is well worn in hallways with some holes.
After three nights, I departed early to stay in another area hotel. Was potentially planning to extend…but certainly not given my experience!
John
Stayed 4 nights in Aug 2025
