2/10 Terrible
Brent
Mar 10, 2025
Disliked: Cleanliness, amenities, property conditions & facilities
We got the king suite, we were not aware that the suite was on the second floor and there is no elevator. This property is not easily accessible for disabled people. The front desk clerk, was phenomenal and tried to help to the best of her ability, however the cleaning crew is rude, lazy and hostile, not only to the clerk but to the guests. We paid nearly 200.00 for one night, which I had trouble getting to my room because no one told us there was no elevator, or a suite on the first floor. The toilet was running constantly, the hair dryer didn't work, the room needed a good vacuuming. The furniture is uncomfortable the television is tiny. The only reason I didn't give it a one star review is because the front desk clerk was phenomenal. I highly recommend that anyone looking for a room, drive the extra 30-45 minutes and stay in Bakersfield. Absolutely terrible. The entire cleaning crew needs to fired. The rates need to be lowered by at least a hundred dollars and the young lady working at the front desk needs a raise for dealing with the cleaning crew and the guests. Save yourself the irritation and stay in Bakersfield.
Brent
Stayed 1 night in Mar 2025