2/10 Terrible
LOVE MỹLinh T.
Nov 13, 2025
Disliked: Cleanliness
The room smelled like cigarettes and had many floor stains. My asthma was triggered and my body was lethargic from the combination of mold and strong cigarette smoke. The porch was so dark - light wasn’t working. I stumbled at the steps, but also felt nervous in the dark. I don’t know the area well enough to be comfortable. I contacted the website’s listed phone number for replacement but no response until close to noon the next day.The odors were intolerable so I opened the window, but there was no safety latch/bar to prevent any break-ins. I needed the extra mini heater since it was freezing. On this first night while asleep, the power went out around 2am so the heat shut off. It was very cold. The lamps stopped working. I got moved to a new room late the next day. The coffee maker was still dirty. The second room didn’t smell like cigarettes but it did have a moldy odor. I lost a a day waiting for the new room, where the key code didn’t work. I waited in the cold rain and missed dinner reservations.The next afternoon, I was locked out of my new room in the cold and dark again. I didn’t hear a response so I called again. I was given access to a physical key. The rep said they’d come the next morning to fix the keypad. That didn’t happen. Instead I got a message about checkout process. I was not able to enjoy my time because of all the waiting and moving rooms, and being locked out. It started on day one and had issues everyday.
LOVE MỹLinh T.
Stayed 3 nights in Nov 2025