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Holiday Inn Lancaster by IHG

4.0 star property
Enjoy the spa at this 4-star Lancaster hotel

Choose dates to view prices

Photo gallery for Holiday Inn Lancaster by IHG

Spa
Garden
Daily English breakfast (GBP 16.95 per person)
Exterior
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

Explore the area

Map
Caton Road, Lancaster, England, LA1 3RA
  • Williamson Park
    ‪4 min drive‬
  • Lancaster Castle
    ‪5 min drive‬
  • Lancaster University
    ‪7 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Accessible

1 bedroom, desk, iron/ironing board, travel crib

Standard Room, 1 Double Bed, Accessible

10.0 out of 10
Exceptional
(3 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds

1 bedroom, desk, iron/ironing board, travel crib

Standard Room, 2 Twin Beds

8.6 out of 10
Excellent
(9 reviews)
  • 312 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Double or Twin Room

1 bedroom, desk, iron/ironing board, travel crib

Premium Double or Twin Room

7.4 out of 10
Good
(3 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 Twin Bed OR 2 Twin Beds

View all photos for Premium Room, 2 Twin Beds

1 bedroom, desk, iron/ironing board, travel crib

Premium Room, 2 Twin Beds

8.0 out of 10
Very good
(1 review)
  • 312 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | 1 bedroom, desk, iron/ironing board, travel crib

Standard Double or Twin Room

8.6 out of 10
Excellent
(36 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 Twin Bed OR 2 Twin Beds

View all photos for Premium Room, 1 Double Bed

1 bedroom, desk, iron/ironing board, travel crib

Premium Room, 1 Double Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

1 bedroom, desk, iron/ironing board, travel crib

Standard Room, 1 Double Bed

8.6 out of 10
Excellent
(12 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed

1 bedroom, desk, iron/ironing board, travel crib

Standard Room, 1 Double Bed with Sofa bed

7.2 out of 10
Good
(18 reviews)
  • 312 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

1 bedroom, desk, iron/ironing board, travel crib

Standard Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(4 reviews)
  • 312 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds

1 bedroom, desk, iron/ironing board, travel crib

Standard Room, 2 Double Beds

8.0 out of 10
Very good
(21 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Twin Beds, Accessible

1 bedroom, desk, iron/ironing board, travel crib

Standard Room, 2 Twin Beds, Accessible

10.0 out of 10
Exceptional
(2 reviews)
  • 312 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Accessible

1 bedroom, desk, iron/ironing board, travel crib

Standard Room, 1 King Bed, Accessible

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Lancaster

On riverwalk.You'll find Lune Aqueduct and The Centre at Halton within 2 miles (3 km) of this hotel. Grand Theater and St John's Historic Church are also within 2 miles (3 km).

What's nearby

  • Williamson Park - 4 min drive - 2.5 miles
  • Grand Theater - 4 min drive - 1.8 miles
  • Lancaster Brewery - 4 min drive - 3.8 miles
  • Lancaster Castle - 5 min drive - 2.0 miles
  • Lancaster University - 7 min drive - 5.8 miles

Getting around

  • Bare Lane Station - 7 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Holiday Inn Restaurant International - ‬1 min walk
  • ‪The Bobbin - ‬4 min drive
  • ‪The Keys - ‬4 min drive
  • ‪Dominick's Catering - ‬5 min drive

About this property

Holiday Inn Lancaster by IHG

Enjoy the spa at this 4-star Lancaster hotel
Holiday Inn Lancaster by IHG offers its guests a full-service spa, a health club, and a steam room. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and meeting rooms are available. Event space at this hotel measures 215 square feet (20 square meters) and includes a conference center. A children's pool, multilingual staff, and a garden are also featured at the business-friendly Holiday Inn Lancaster by IHG. Free self parking is available.

This 4-star Lancaster hotel is smoke free.

  • 1 building
  • 156 guestrooms or units
  • 3 levels
  • Meeting rooms
  • 215 sq ft of conference space
  • 20 sq m of conference space
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Wedding services available
  • Garden
  • Outdoor picnic space
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn Lancaster by IHG offers 156 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa.

Languages

English, Polish

Similar properties

Front of property

go2 lancaster centre hotel

  • Pet friendly
  • Free WiFi
  • 24/7 front desk
4.1 out of 5, Very Good, 302 reviews
$69 nightly
The price is $83
Jul 27 - Jul 28
Total includes taxes and fees
go2 lancaster centre hotel

Property amenities

Family friendly

  • Children's pool
  • Playground
  • Travel crib

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily English breakfast available 7:00 AM to 10:30 AM for a fee: GBP 16.95 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Playground
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Elevator (25 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV with satellite channels
  • Pay movies

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 15.00 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 16.95 per person
  • Pet fee: GBP 15.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, and Eurocard. Cash is not accepted. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Lancaster
Holiday Inn Lancaster
Lancaster Holiday Inn
Holiday Inn Express Lancaster-Rockvale Outlets Hotel Lancaster
Holiday Inn Lancaster Hotel
Holiday Inn Lancaster Hotel Lancaster
Holiday Lancaster
Holiday Inn Lancaster
Lancaster By Ihg Lancaster
Holiday Inn Lancaster by IHG Hotel
Holiday Inn Lancaster an IHG Hotel
Holiday Inn Lancaster by IHG Lancaster
Holiday Inn Lancaster by IHG Hotel Lancaster

Frequently asked questions

Does Holiday Inn Lancaster by IHG have an airport shuttle?

Airport shuttle services are not available at Holiday Inn Lancaster by IHG.

How much does it cost to stay at Holiday Inn Lancaster by IHG?

As of Jul 22, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Lancaster by IHG on Jul 27, 2025 start from $94.08, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How close is Holiday Inn Lancaster by IHG to the beach?

This hotel is 5.2 mi (13-min drive) from Morecambe Beach and 7.6 mi (14-min drive) from Half Moon Bay. Don't forget your sunscreen!

Does Holiday Inn Lancaster by IHG offer free breakfast?

Free breakfast isn’t provided at Holiday Inn Lancaster by IHG, but English breakfast is offered for a fee of GBP 16.95 per person. It's available every day from 7:00 AM to 10:30 AM.

Is there a casino at Holiday Inn Lancaster by IHG?

No, there is no casino at this hotel.

What time is check-in at Holiday Inn Lancaster by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Holiday Inn Lancaster by IHG?

This hotel offers free self parking.

Does Holiday Inn Lancaster by IHG have a pool?

Holiday Inn Lancaster by IHG features a children's pool.

Does Holiday Inn Lancaster by IHG have a restaurant?

Holiday Inn Lancaster by IHG is home to Hotel Restaurant, which features British cuisine.

Does Holiday Inn Lancaster by IHG have a spa?

Yes, this hotel has a spa.

How close is Holiday Inn Lancaster by IHG to downtown Lancaster?

Holiday Inn Lancaster by IHG is 1.8 mi away from Lancaster.

Holiday Inn Lancaster by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 363 out of 1012 reviews
Rating 8 - Good. 343 out of 1012 reviews
Rating 6 - Okay. 151 out of 1012 reviews
Rating 4 - Poor. 89 out of 1012 reviews
Rating 2 - Terrible. 66 out of 1012 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Eddie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel and staff. Recommended.

The hotel was, generally, clean and tidy with plenty of parking. The restaurant was actually better than expected. However the staff were even better. When I informed them that I had lost my phone somewhere in the hotel, they went above and beyond all my expectations in helping me to try and find it. I would have no hesitation in recommending or staying again.
Stayed 1 night in Mar 2025

10/10 Excellent

Laurence

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here
Stayed 1 night in Apr 2025

2/10 Terrible

Scott

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I booked with myself My wife and 7 month old son They gave us a room on the 3rd floor with no elevator Explained to them that it wasn’t ideal and they refused to change our room And then they sent a travel cot to our room and the boy from reception that brought the cot to the room Explained to me the cot was broken and wouldn’t go up properly but if I jammed it agains the wall it would be fine Also the mattress inside didn’t fit Wen I refused to use it I was informed it was the last one they had Which was clearly a lie Then he turns up with a smaller one that was filthy With no covers etc Luckily enough I had brought some We also paid for dinner and breakfast Took them over 2 hours to send out food We waited another 30 mins for our desserts to be boxed to take to room as it was now 90 mins after my sons bedtime We waited n waited and ended up walking out As the guy came to our table 3 times Saying it’s just getting boxed up These people couldn’t run a bath Never mind run a restaurant Avoid this place
Stayed 1 night in Apr 2025

10/10 Excellent

Mj

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Awais

Liked: Property conditions & facilities
Stayed 3 nights in Mar 2025

6/10 Okay

John

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The elevator was broken and the room we were given was right next to the stairs, therefore any time someone came into our corridor the door banged closed To be fair when i complained the reception staff were very helpful and changed our room without any fuss
Stayed 1 night in Apr 2025

2/10 Terrible

Muhammad

Disliked: Cleanliness, property conditions & facilities
Unfortunately the stay was a nightmare. The suprise did not exist in the room, that was embarrassing.
Stayed 2 nights in Apr 2025

6/10 Okay

Tom

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Decent service, hotel needs updating, avoid Spa

Good points: Good service by the staff, knowledgable, polite, prompt and friendly. The hotel is in a decent location to access the motorway. Bad points: The Spa/pool was filthy, in particular the changing rooms which had used towels left all over place, toilet paper all over the floor in the bathroom and just generally dirty, the sinks were disgusting. Needs to be regularly checked and cleaned. Hotel fixture and fittings now looking worn, from door handles to paintwork. Mould in the grouting in the bathroom. Requested a cot, which wasn’t there when we arrived, however staff promptly brought it over when asked.
Stayed 1 night in Apr 2025

10/10 Excellent

Sagaya Tresina

Stayed 2 nights in Apr 2025

10/10 Excellent

Susan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all very friendly and helpful. The staff at breakfast time, were especially helpful as I have mobility issues. The breakfast was very enjoyable with lots of choice. The hotel is in an excellent location, close to the centre of Lancaster as well as on the lovely river side walk. We would definitely stay there again.
Stayed 3 nights in Apr 2025

10/10 Excellent

Sergio Alexander

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Apr 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service
Only issue was a broken lift and myself and my children were on 3rd floor and no offer to help with bags. Other than that a nice hotel with very friendly staff.
Stayed 1 night in Apr 2025

6/10 Okay

Craig

Liked: Cleanliness, staff & service
Hotel was convenient for us we booked on day but found out on arrival the lift was broken so we had to take our luggage upstairs and our room was right at the end of a long corridor plus we booked a double room to find that 2 single beds were pushed together and no zip to keep together luckily we didn’t end up between the beds hahahaha
Stayed 1 night in Apr 2025

4/10 Poor

Colin

Stayed 6 nights in Apr 2025

2/10 Terrible

Gianni

Traveled with family
Disliked: Staff & service
Was all okay until the radiator in the room switched on full and wouldn’t turn off. Call reception and they said they would send someone to have a look but the person never turned up. Called again and they never picked up. Went to reception and asked for a new room and was told that wasn’t possible and someone would come to the room to have a look and will bring a fan. Again no one turned up. Went back to reception and again asked for a new room. They agreed and the room was fine with no issues. Unfortunately not a great night sleep for a long following drive.
Stayed 1 night in Apr 2025

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An enjoyable experience all tound
Stayed 4 nights in Apr 2025

4/10 Poor

Colin

Traveled with family
Disliked: Staff & service, room comfort
Lots of issues throughout the trip. Allocated a room directly above the Function room. You could hear every song, every word, everything. Until 12.30am. Then had to be up at 6am the next morning. Several phone calls made to front desk. Told it would finish at 11.30 - it was 12.30. Assured there was no function the next night - there was. Told they had no more rooms available and they were fully booked. However, I could go in their website and it showed availability. They reluctantly moved us the next day to a room away from the function room, which solved the problem of noise. Our biggest problem throughout the week, was the lift constantly being out of order. I’m registered disabled. I struggle with stairs. Not a problem when there’s a lift - a big problem when there’s not. Biggest problem was checking out this morning - from the 3rd floor, with a week’s worth of kit (including a lot of outdoor walking / kayaking kit from my husband!) No lift, and a lot of bags to carry down 2 flights of stairs. Then me to help down. We tried to get help from the front desk - no one answered the phone. No one was at the front desk for the whole half an hour it took to load the car up. A manager eventually turned up at 6.50am to enable us to check out. Not once did we manage to get a Disabled space out the front of the hotel due to the spaces being parked in by non badge holders. Sadly our special anniversary trip away, was tainted by the hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

Aditya

Stayed 1 night in Apr 2025

10/10 Excellent

Daniel

Stayed 1 night in Mar 2025

8/10 Good

Richard

Stayed 1 night in Apr 2025

8/10 Good

Carl

Business traveler
Liked: Cleanliness, staff & service, room comfort

Decent hotel

Decent hotel in a convenient location
Stayed 1 night in Mar 2025

2/10 Terrible

Stephen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not staying here again

On booking in I was told the was an event but the noise wouldn’t be heard from my room. What they never said was the lift was faulty and every time it was used a loud hum emanates through the building meaning very little sleep was had. The room itself was dated, and the furnishings had damaged trim, with the bedside shelving wobbly and not secure. There is no safe facility or cooler in the rooms which was a let down and so Tho g I have not experienced in a hotel since the 90s. In addition to this the breakfast was overly greasy and cold. The fitness suite was well equipped but told the pool was open till 8, so got there for 7:15, only to be told it closes at 7:30 every night
Stayed 1 night in Apr 2025

10/10 Excellent

Darren, Dundee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From arrival to departure. we have found a lovely Hotel. thank you all the staff. Arrived early morning. parked the car. went for a walk from behind the hotel along the river then the Canal to the sea and back . then into the room and then a swim and Sauna. at night into the town which was not far. we will stay again.
Stayed 1 night in Apr 2025

10/10 Excellent

Michelle

Stayed 1 night in Apr 2025