Verified review
2/10 Terrible
DH
Jun 28, 2023
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotelroom was dirty and very outdated. The electricity unsafe and the fridge rusted. After we placed the luggage in the room we told the receptionist we were very disappointed and wanted to change our reservation in 1 night instead of 3. (we were tired and needed a room for at least that night) She said we had to pay for 3 nights anyway or discuss it with the manager (who wasn't there at that moment. So we went for a drink and in the meantime had contact with Expedia, who said they didn,t charge our creditcard and should arrange it in the hotel ourselves. When we came bach the manager was there again and repeated we had to pay for the 3 nights, because Expedia would charge him. When we said that that wasn,t true, because we had contact he got a irritated and said we definitely had to pay for 1 night. He also said that we had to mention that the room wasn't clean, so he could give us another room. But it al was so miserable there, we didn,t want to stay any longer. Then he said we had to pay €25,- or otherwise he would call the police! Well, we didn't want to get in trouble with the police in a country where we don't speak the language, so we paid the €25,- and left.
DH
Stayed 3 nights in May 2023