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The LUMA Hotel - A Member of Design Hotels

3.5 star property
3.5-star hotel near Imago Shopping Mall

Choose dates to view prices

Photo gallery for The LUMA Hotel - A Member of Design Hotels

Cafe
Lobby lounge
Reception
Reception
Emerald Original (Hollywood Twin) | Premium bedding, minibar, in-room safe, individually furnished

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
  • Laundry

Explore the area

View in a map
Lot 2-5, Block A, Sutera Avenue,, Jalan Sembulan, Kota Kinabalu, Sabah, 88100
  • Place, Sutera Harbour
    ‪3 min walk‬
  • Place, Gleneagles Hospital
    ‪11 min walk‬
  • Place, Imago Shopping Mall
    ‪16 min walk‬
  • Airport, Kota Kinabalu (BKI-Kota Kinabalu Intl.)
    ‪9 min drive‬

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About the neighborhood

Kota Kinabalu

Downtown Kota Kinabalu stay.At this Downtown Kota Kinabalu hotel, you'll be steps from Sutera Harbour and within a 15-minute walk of Gleneagles Hospital. Sabah State Mosque and Imago Shopping Mall are also within 2 miles (3 km).

What's nearby

  • Sutera Harbour - 3 min walk - 0.2 miles
  • Gleneagles Hospital - 11 min walk - 0.6 miles
  • Imago Shopping Mall - 16 min walk - 0.9 miles
  • Kota Kinabalu Esplanade - 4 min drive - 1.4 miles
  • Centre Point - 4 min drive - 1.8 miles

Getting around

  • Tanjung Aru Station - 3 min drive
  • Kota Kinabalu Intl. Airport (BKI) - 12 min drive

Restaurants

  • ‪Restoran Grill Fish - ‬10 min walk
  • ‪Grace Point (Food Court) - ‬16 min walk
  • ‪Sutera Harbour Resort - ‬1 min walk
  • ‪Grill Fish - ‬15 min walk
  • ‪D' Lengkuas - ‬18 min walk

About this property

The LUMA Hotel - A Member of Design Hotels

3.5-star hotel near Imago Shopping Mall
There are 3 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. Public spaces have free WiFi. There are 2 meeting rooms available. The LUMA Hotel - A Member of Design Hotels also features concierge services, dry cleaning/laundry services, and express check-in.

This 3.5-star Kota Kinabalu hotel is smoke free.

  • 115 guestrooms or units
  • 9 levels
  • 3 dining venues
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Convenience store
  • Elevator
  • No smoking on site
  • Water dispenser
  • Coffee shop
The LUMA Hotel - A Member of Design Hotels offers 115 air-conditioned accommodations with safes and complimentary bottled water. These individually furnished accommodations include desks. Beds feature premium bedding. Flat-screen televisions come with digital channels. Coffee/tea makers and minibars are provided. Bathrooms include bathtubs or showers, bathrobes, slippers, and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

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Jan 6 - Jan 7, 2026
Total with taxes and fees
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Property amenities

Family friendly

  • Grocery/convenience store

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking

Food and drink

  • Daily continental breakfast available 6:00 AM to 10:00 AM for a fee: MYR 38 for adults and MYR 38 for children
  • 3 restaurants
  • A coffee shop/cafe

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with digital channels

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The LUMA Hotel - A Member of Design Hotels

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 116 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 150.0 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MYR 38 for adults and MYR 38 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 116 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

The Luma Hotel
The Luma Of Design Hotels
The LUMA Hotel A Member of Design Hotels
The LUMA Hotel - A Member of Design Hotels Hotel
The LUMA Hotel - A Member of Design Hotels Kota Kinabalu
The LUMA Hotel - A Member of Design Hotels Hotel Kota Kinabalu

Frequently asked questions

How close is The LUMA Hotel - A Member of Design Hotels to the airport?

The LUMA Hotel - A Member of Design Hotels is 4.2 mi (12-min drive) away from the Kota Kinabalu Intl. Airport (BKI) airport, the closest popular airport to the property.

How much does it cost to stay at The LUMA Hotel - A Member of Design Hotels?

As of Dec 30, 2025, prices found for a 1-night stay for 2 adults at The LUMA Hotel - A Member of Design Hotels on Jan 4, 2026 start from $80.98, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The LUMA Hotel - A Member of Design Hotels have an airport shuttle?

Airport shuttle services are not available at The LUMA Hotel - A Member of Design Hotels.

How close is The LUMA Hotel - A Member of Design Hotels to the beach?

This hotel is 4.8 mi (18-min drive) from Pantai Pulau Mamutik.

Does The LUMA Hotel - A Member of Design Hotels offer free breakfast?

Free breakfast isn’t provided at The LUMA Hotel - A Member of Design Hotels, but continental breakfast is offered for a fee of MYR 38 for adults and MYR 38 for children. It's available every day from 6:00 AM to 10:00 AM.

Is there a casino at The LUMA Hotel - A Member of Design Hotels?

No, there is no casino at this hotel.

What time is check-in at The LUMA Hotel - A Member of Design Hotels?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at The LUMA Hotel - A Member of Design Hotels?

Free parking is not available at this hotel.

Does The LUMA Hotel - A Member of Design Hotels have a pool?

The LUMA Hotel - A Member of Design Hotels does not have a pool.

Does The LUMA Hotel - A Member of Design Hotels have a restaurant?

Yes, there are 3 restaurants on site.

Does The LUMA Hotel - A Member of Design Hotels have a spa?

There are no spa services available at this hotel.

How close is The LUMA Hotel - A Member of Design Hotels to downtown Kota Kinabalu?

The LUMA Hotel - A Member of Design Hotels is 1.4 mi away from Kota Kinabalu.

The LUMA Hotel - A Member of Design Hotels Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 105 out of 145 reviews
Rating 8 - Good. 33 out of 145 reviews
Rating 6 - Okay. 4 out of 145 reviews
Rating 4 - Poor. 1 out of 145 reviews
Rating 2 - Terrible. 2 out of 145 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Carol

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for vacation
Stayed 4 nights in Sep 2025

10/10 Excellent

Eddy

Stayed 1 night in Sep 2025

6/10 Okay

WAN TIM

Traveled with family
Liked: Property conditions & facilities, room comfort
Last time better, this time not so good
Stayed 1 night in Sep 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

ALEXANDROS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Edward, Tunbridge Wells

Stayed 1 night in Apr 2025

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is a modern city type hotel beautifully decorated, with easy access to nearby restaurants, ideal for a short stay visiting Kotakinabalu .Ms Linda, front desk manager and her team at the reception were outstanding. This greatly professional staff , made our stay a memorable one. Will be back
Stayed 3 nights in Jun 2025

2/10 Terrible

Stewart

False advertising- Hotel not located as advertised

The hotel was not in the location advertised. On the Hotels.com map it shows it between the Marina and the golf course. The hotel is in fact outside the Marnia resort area, on the other side of a major road. Not in walking distance. I booked it to be at the Marnia resort complex. False advertising and extremely disappointing.
Stayed 1 night in Jun 2025

10/10 Excellent

Aazon

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Gym is insane for a hotel. Super clean and chic in design.
Stayed 2 nights in Apr 2025

10/10 Excellent

Ted

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly, helpful staff.
Stayed 1 night in Apr 2025

10/10 Excellent

Yong Hong

Stayed 4 nights in Apr 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Food location

Clean, next to the Imago mall just acoress the bridge
Stayed 2 nights in Mar 2025

6/10 Okay

CHEE PENG

Stayed 2 nights in Mar 2025

8/10 Good

Elson

Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful treat

Lovely reception on arrival, clean and well maintained hotel with nice touches. It was a treat to stay.
Stayed 2 nights in Jan 2025

6/10 Okay

Donald, Winnipeg

Traveled with partner
A hotel forced into a former warehouse or something... Twisting, winding bizarre hallway system... Two sets of elevators which don't all go to the same floors and doors... Generally weird overall... Would not stay there again...
Stayed 2 nights in Nov 2024

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Cindy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second stay this time. My go to hotel every time I visit KK.
Stayed 2 nights in Oct 2024

8/10 Good

??

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
아침식사가 좀 부실. 방은 깨끗하고 크고 시설 양호
Stayed 2 nights in Oct 2024

10/10 Excellent

Jeremy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Aftab

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal location and beautiful ambience.

Nice upscale hotel, very close to restaurants, shopping mall and convenient store. Room was nice and big but all rooms are not the same sizes. Breakfast was perfect, not too much food that people waste and enough different varieties to ensure you dont get bored with the same food, and no long waits to get your food. Grab is easy to get to costing approx 30MYR from the airport. Room was nice and clean and i couldnt have asked for anything better. Gym is on the 3rd floor but its outside and is owned by someone else. The elevators can take a day or two to get use to as breakfast is not available from all lifts. The hotel staff are very good especially those on reception and the staff for breakfast, Roaush (i dont think i got his name right) new staff and only been there for 3 months and the hotel has trained him really well, just shows how much attention the hotel has put on achieving the best for its guest. No problem recommend to friends and family.
Stayed 2 nights in Aug 2024

8/10 Good

FLORENT

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and friendly Hotel and team Nice room but the one along the road are extremely nosy nights and days very difficult to have a good night
Stayed 1 night in Aug 2024

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

SEK FAI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Osamu

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024