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Art Hotel KOKURA New Tagawa

4.0 star property
4-star hotel near Riverwalk Kitakyushu

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Photo gallery for Art Hotel KOKURA New Tagawa

Garden
Exterior
Desk, iron/ironing board, free WiFi, bed sheets
Daily buffet breakfast (JPY 1900 per person)
Garden view
Reviews
8.4

Very good

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • LaundryLaundryLaundry
  • HousekeepingHousekeepingHousekeeping

Check out the area

Map
3-46 Furusenbamachi Kita-ku, Kokura-shi, Kitakyushu, Fukuoka, 802-0082
  • Popular LocationRiverwalk Kitakyushu12 min walk
  • Popular LocationKokura Castle15 min walk
  • Popular LocationKitakyushu Manga Museum17 min walk
  • AirportKitakyushu (KKJ)39 min drive

Room options

View all photos for Deluxe King with Sofa Bed (Max 3 adults), Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Deluxe King with Sofa Bed (Max 3 adults), Non Smoking

  • 527 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Premier King with Sofa Bed (Max 3 adults), Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Premier King with Sofa Bed (Max 3 adults), Non Smoking

  • 592 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Standard Semi Double Room, Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Semi Double Room, Smoking

  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Standard Semi Double Room, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Semi Double Room, Non Smoking

  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Standard Semi Double Japanese Garden Side Smoking

Garden view

Standard Semi Double Japanese Garden Side Smoking

  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Standard Semi Double Japanese Garden Side Non Smoking

Garden view

Standard Semi Double Japanese Garden Side Non Smoking

  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Superior Twin Smoking Japanese Garden Side Non Smoking Eco Plan - No Linen Services

Garden view

Superior Twin Smoking Japanese Garden Side Non Smoking Eco Plan - No Linen Services

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Triple Room, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Superior Triple Room, Non Smoking

  • 290 sq ft
  • Sleeps 5
  • 3 Twin Beds

View all photos for Superior Twin Smoking Japanese Garden Side Smoking Eco Plan - No Linen Services

Garden view

Superior Twin Smoking Japanese Garden Side Smoking Eco Plan - No Linen Services

  • Sleeps 2
  • 2 Twin Beds

View all photos for Japanese VIP Room, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Japanese VIP Room, Non Smoking

  • 721 sq ft
  • Sleeps 6
  • 6 Twin Futons

View all photos for Royal Suite Room, Non Smoking, 3 Adults

Desk, iron/ironing board, free WiFi, bed sheets

Royal Suite Room, Non Smoking, 3 Adults

  • 592 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite Room, Non Smoking, 3 Adults

Desk, iron/ironing board, free WiFi, bed sheets

Suite Room, Non Smoking, 3 Adults

  • 527 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Superior King Smoking Eco Plan - No Linen Services

Desk, iron/ironing board, free WiFi, bed sheets

Superior King Smoking Eco Plan - No Linen Services

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Non Smoking Eco Plan - No Linen Services

Desk, iron/ironing board, free WiFi, bed sheets

Standard Twin Non Smoking Eco Plan - No Linen Services

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Smoking Eco Plan - No Linen Services

Desk, iron/ironing board, free WiFi, bed sheets

Standard Twin Smoking Eco Plan - No Linen Services

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior King Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Superior King Smoking

  • 290 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior King Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Superior King Non Smoking

  • 290 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Semi Double Japanese Garden Side Non Smoking Eco Plan - No Linen Services

Garden view

Standard Semi Double Japanese Garden Side Non Smoking Eco Plan - No Linen Services

  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Superior Twin Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Superior Twin Smoking

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Semi Double Japanese Garden Side Smoking Eco Plan - No Linen Services

Garden view

Standard Semi Double Japanese Garden Side Smoking Eco Plan - No Linen Services

  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Superior Twin Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Superior Twin Non Smoking

  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior King Non Smoking Eco Plan - No Linen Services

Desk, iron/ironing board, free WiFi, bed sheets

Superior King Non Smoking Eco Plan - No Linen Services

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Semi Double Non Smoking Eco Plan - No Linen Services

Desk, iron/ironing board, free WiFi, bed sheets

Standard Semi Double Non Smoking Eco Plan - No Linen Services

  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Japanese Room A (29sqm) , Non-Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Japanese Room A (29sqm) , Non-Smoking

  • 312 sq ft
  • Sleeps 4
  • 4 Twin Futons

View all photos for Standard Semi Double Smoking Eco Plan - No Linen Services

Desk, iron/ironing board, free WiFi, bed sheets

Standard Semi Double Smoking Eco Plan - No Linen Services

  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Japanese Vip Smoking Eco Plan - No Linen Services

Desk, iron/ironing board, free WiFi, bed sheets

Japanese Vip Smoking Eco Plan - No Linen Services

  • 725 sq ft
  • Sleeps 6
  • 6 Twin Futons

View all photos for Family Room Non Smoking Eco Plan - No Linen Services

Desk, iron/ironing board, free WiFi, bed sheets

Family Room Non Smoking Eco Plan - No Linen Services

  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Deluxe Fourth Non Smoking Eco Plan - No Linen Services

Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Fourth Non Smoking Eco Plan - No Linen Services

  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Japanese A Non Smoking Eco Plan - No Linen Services

Desk, iron/ironing board, free WiFi, bed sheets

Japanese A Non Smoking Eco Plan - No Linen Services

  • 312 sq ft
  • Sleeps 4
  • 4 Twin Futons

View all photos for Japanese Traditional Room B (44sqm), Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Japanese Traditional Room B (44sqm), Non Smoking

  • 474 sq ft
  • Sleeps 4
  • 4 Twin Futons

View all photos for Japanese A Smoking Eco Plan - No Linen Services

Desk, iron/ironing board, free WiFi, bed sheets

Japanese A Smoking Eco Plan - No Linen Services

  • 312 sq ft
  • Sleeps 4
  • 4 Twin Futons

View all photos for Japanese B Smoking Eco Plan - No Linen Services

Desk, iron/ironing board, free WiFi, bed sheets

Japanese B Smoking Eco Plan - No Linen Services

  • 474 sq ft
  • Sleeps 4
  • 4 Twin Futons

View all photos for Suite Room Non Smoking Eco Plan - No Linen Services, 3 Adults

Desk, iron/ironing board, free WiFi, bed sheets

Suite Room Non Smoking Eco Plan - No Linen Services, 3 Adults

  • 527 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Royal Suite Non Smoking Eco Plan - No Linen Services, 3 Adults

Desk, iron/ironing board, free WiFi, bed sheets

Royal Suite Non Smoking Eco Plan - No Linen Services, 3 Adults

  • 592 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Family Room, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Family Room, Non Smoking

  • 527 sq ft
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Superior Triple Smoking Eco Plan - No Linen Services

Desk, iron/ironing board, free WiFi, bed sheets

Superior Triple Smoking Eco Plan - No Linen Services

  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Quadruple Room, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Quadruple Room, Non Smoking

  • Sleeps 6
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Superior Triple Non Smoking Eco Plan - No Linen Services

Desk, iron/ironing board, free WiFi, bed sheets

Superior Triple Non Smoking Eco Plan - No Linen Services

  • Sleeps 3
  • 2 Twin Beds and 1 Twin Murphy Bed

View all photos for Superior Twin Smoking Japanese Garden Side Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Superior Twin Smoking Japanese Garden Side Smoking

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Smoking Japanese Garden Side Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Superior Twin Smoking Japanese Garden Side Non Smoking

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Non Smoking Eco Plan - No Linen Services

Desk, iron/ironing board, free WiFi, bed sheets

Superior Twin Non Smoking Eco Plan - No Linen Services

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Smoking Eco Plan - No Linen Services

Desk, iron/ironing board, free WiFi, bed sheets

Superior Twin Smoking Eco Plan - No Linen Services

  • Sleeps 2
  • 2 Twin Beds

Deluxe Quadruple Room-Non-Smoking

  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

View all photos for Premier King with Sofa Bed Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Premier King with Sofa Bed Non Smoking

  • Sleeps 3
  • 1 Twin Sofa Bed and 1 King Bed

View all photos for Japanese Style Room (10 Tatami Mats) Non-smoking

Bathroom | Combined shower/tub, free toiletries, hair dryer, slippers

Japanese Style Room (10 Tatami Mats) Non-smoking

  • Sleeps 4
  • 4 Twin Futons

Superior Twin Room Japanese Garden Side-Smoking

  • Sleeps 2
  • 2 Twin Beds

Standard Semi Double Room-Smoking

  • Sleeps 2
  • 1 Double Bed

Standard Semi Double Room Japanese Garden Side-Non-Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Royal Suite Non-Smoking

Living area | LCD TV

Royal Suite Non-Smoking

  • Sleeps 3
  • 1 Twin Sofa Bed and 1 King Bed

View all photos for Suite Non-Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Suite Non-Smoking

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Genkai Japanese Room

Combined shower/tub, free toiletries, hair dryer, slippers

Genkai Japanese Room

  • Sleeps 4
  • 8 Twin Futons

View all photos for Kiku Japanese Room

Combined shower/tub, free toiletries, hair dryer, slippers

Kiku Japanese Room

  • Sleeps 8
  • 8 Twin Futons

View all photos for Deluxe King with Sofa Bed Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Deluxe King with Sofa Bed Non Smoking

  • Sleeps 3
  • 1 Twin Sofa Bed and 1 King Bed

Standard Semi Double Room-Non-Smoking

  • Sleeps 2
  • 1 Double Bed

Superior Twin Room Japanese Garden Side-Non-Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room-Non-Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Superior Twin Room-Non-Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Triple Room-Non-Smoking

Interior

Superior Triple Room-Non-Smoking

  • Sleeps 3
  • 3 Twin Beds

Superior King Room-Non-Smoking

  • Sleeps 2
  • 1 Queen Bed

Superior King Room-Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Sugao Japanese Room

Combined shower/tub, free toiletries, hair dryer, slippers

Sugao Japanese Room

  • Sleeps 4
  • 8 Twin Futons

Japanese Style Room (8 Tatami Mats)-Non-Smoking

  • Sleeps 4
  • 4 Twin Futons

View all photos for Family Room-Nonsmoking

Desk, iron/ironing board, free WiFi, bed sheets

Family Room-Nonsmoking

  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

View all photos for Standard Semi Double Room Japanese Garden Side-Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Semi Double Room Japanese Garden Side-Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room-Smoking

Interior

Superior Twin Room-Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Japanese Style Room (12+4.5 Tatami Mats)

Desk, iron/ironing board, free WiFi, bed sheets

Japanese Style Room (12+4.5 Tatami Mats)

  • Sleeps 6
  • 6 Twin Futons

Japanese VIP Room-Non-Smoking

  • Sleeps 6
  • 6 Twin Futons

Similar properties

Exterior
RIHGA Royal Hotel Kokura
Pool
Hot Tub
Spa
Free WiFi
4.5 out of 5, Wonderful, (1001)
The price is $88
per night
$111 total
includes taxes & fees
May 26 - May 27
RIHGA Royal Hotel Kokura

About the neighborhood

Kitakyushu

Kokura stay.Within a 15-minute walk of this Kokura hotel, you'll find Riverwalk Kitakyushu and Seicho Matsumoto Memorial. Yasaka Shrine and Kokura Castle are also within 2 miles (3 km).

What's nearby

  • Riverwalk Kitakyushu - 12 min walk
  • Yasaka Shrine - 15 min walk
  • Kokura Castle - 15 min walk
  • Kitakyushu Manga Museum - 17 min walk
  • West Japan General Exhibition Center - 18 min walk

Getting around

  • Tanga Station - 3 min walk
  • Kokura Station - 12 min walk
  • Kitakyushu Airport (KKJ) - 39 min drive

Restaurants

  • アゼリア
  • 梅子 - 2 min walk
  • NABUNタイレストラン - 3 min walk
  • eau dining - 1 min walk
  • 小倉ビアガーデン 旦過まちなかBBQ バーベキュー - 3 min walk

About this property

Art Hotel KOKURA New Tagawa

4-star hotel near Riverwalk Kitakyushu
There are 3 restaurants on site, along with a coffee shop/café. WiFi is free in public spaces. Art Hotel KOKURA New Tagawa also features a vending machine, a garden, and dry cleaning/laundry services. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Kitakyushu hotel.

  • 89 guestrooms or units
  • 3 dining venues
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Garden
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
  • Coffee shop
Art Hotel KOKURA New Tagawa offers 89 air-conditioned accommodations with slippers and hair dryers. LCD televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, toilets with an electronic bidet, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 1,500 per night)

Food and drink

  • Daily buffet breakfast available for a fee: JPY 1,900 for adults and JPY 1,050 for children
  • 3 restaurants
  • A coffee shop/cafe

Accessibility

  • Elevator

Room amenities

Entertainment

  • LCD TV with cable/satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staff will greet guests on arrival
Guests must be at least 20 years to stay in a smoking room.
Breakfast is not included in the breakfast rate plans for children ages 4-6, and can be requested onsite for the listed child breakfast fee.
Dinner is not included in the half board rate plans for children ages 4-6, and can be requested onsite for a surcharge. The dinner fee for children ages 4-6 is JPY 1300.
A scheduled power outage will take place on May 27, 2024 from 11:00 PM to 3 AM. All facilities that use power, including elevators will not be available during this time.

Renovations and closures

The property will be renovating from May 27 2024 to May 28 2024 (completion date subject to change). The following areas are affected:
  • Elevator
  • Guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax will be collected at the property. The city tax ranges from JPY 200-500 per person, per night based on the nightly room rate. Please note that further exemptions may apply.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 1900 for adults and JPY 1050 for children
  • Self parking fee: JPY 1500 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, JCB International, and cash.

Property Registration Number M123456789, M133333454

We should mention

  • One child 6 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel New Tagawa
New Tagawa KOKURA
New Tagawa
Art Hotel KOKURA New Tagawa Kitakyushu
Art Hotel KOKURA New Tagawa
Art KOKURA New Tagawa Kitakyushu
Art KOKURA New Tagawa
Hotel New Tagawa KOKURA
Art Hotel KOKURA New Tagawa
Art Kokura Tagawa Kitakyushu
Art Hotel KOKURA New Tagawa Hotel
Art Hotel KOKURA New Tagawa Kitakyushu
Art Hotel KOKURA New Tagawa Hotel Kitakyushu

Frequently asked questions

How close is Art Hotel KOKURA New Tagawa to the airport?

Art Hotel KOKURA New Tagawa is 17.6 mi (39-min drive) away from the Kitakyushu Airport (KKJ) airport, the closest popular airport to the property.

How much does it cost to stay at Art Hotel KOKURA New Tagawa?

As of May 12, 2024, prices found for a 1-night stay for 2 adults at Art Hotel KOKURA New Tagawa on May 13, 2024 start from $34.31, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Art Hotel KOKURA New Tagawa have an airport shuttle?

Airport shuttle services are not available at Art Hotel KOKURA New Tagawa.

How close is Art Hotel KOKURA New Tagawa to the beach?

This hotel is 16.7 mi (38-min drive) from Iwaya Beach.

Does Art Hotel KOKURA New Tagawa offer free breakfast?

Free breakfast isn’t provided at Art Hotel KOKURA New Tagawa, but buffet breakfast is offered for a fee of JPY 1900 for adults and JPY 1050 for children.

Is there a casino at Art Hotel KOKURA New Tagawa?

No, there is no casino at this hotel.

What time is check-in at Art Hotel KOKURA New Tagawa?

Check-in start time: 3:00 PM; Check-in end time: 2 AM.

Is there free parking at Art Hotel KOKURA New Tagawa?

Free parking is not available at this hotel. Self parking is available for JPY 1500 per night.

Does Art Hotel KOKURA New Tagawa have a pool?

Art Hotel KOKURA New Tagawa does not have a pool.

Does Art Hotel KOKURA New Tagawa have a restaurant?

There are 3 onsite restaurants, offering options like Japanese cuisine and garden views.

Does Art Hotel KOKURA New Tagawa have a spa?

There are no spa services available at this hotel.

How close is Art Hotel KOKURA New Tagawa to downtown Kitakyushu?

Art Hotel KOKURA New Tagawa is 0.4 mi away from Kitakyushu.

Art Hotel KOKURA New Tagawa Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 267 out of 590 reviews" "
Rating 8 - Good. 200 out of 590 reviews" "
Rating 6 - Okay. 74 out of 590 reviews" "
Rating 4 - Poor. 34 out of 590 reviews" "
Rating 2 - Terrible. 15 out of 590 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kwan Ja

Stayed 2 nights in Dec 2023

6/10 Okay

Rowan

Traveled with partner
Liked: Cleanliness, staff & service
Grand reception area but dated rooms that needed some fresh paint and minor maintenance. Nothing wrong, though, for a reasonable stay for a reasonable price in a city that is definitely not a must-see
Stayed 1 night in Nov 2023

8/10 Good

Mary

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Gardens and location
I was at this hotel (different management) 40 years ago for extended stay. The gardens are as lovely as ever. Another comfortable stay at the hotel.
Stayed 1 night in Oct 2023

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Disappointing
It was disappointing to say the least. The front looks like a high quality hotel but the room itself is of a shabby motel quality. There is no parking available, only those public ones surrounding it. During check out they seemed to have parking vouchers available but they failed to indicate for which parking area is supported and only mentioned that parking is not supported. Even though I've asked about parking during check in. They charge tax twice it seems? They made me pay a "deposit" during check in despite having paid everything through Hotels.com and during check out they said its tax. The cleanliness of the room was questionable when I found used empty medicine foil on the floor.
Stayed 1 night in Jul 2023

2/10 Terrible

Reuben

Stayed 2 nights in Jul 2023

10/10 Excellent

Kitty

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2023

4/10 Poor

Eric

Disliked: Cleanliness
Stayed 1 night in May 2023

4/10 Poor

Eiko

Traveled with family
Disliked: Staff & service, property conditions & facilities
The elevator sensor not working so hit by the door so many times. Futon was so thin and uncomfortable. Pillows collapsed to nothing so neck hurts. Only one room card key provided. Staff was not happy when we asked for extra keys. The extra card keys were not working. Only three breakfast tickets provided even though we booked for four people. Demanded to pay accommodation tax upon check-in (not the time of check-out) but a receipt was not available until check-out. No curtains in the room. Not paying attention to guests. No hospitality.
Stayed 1 night in May 2023

10/10 Excellent

Thomas

Stayed 3 nights in Apr 2023

4/10 Poor

Yat Pang

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly and helpful. However, it could not make up for the obsolete conditions of the hotel. To my astonishment, the bedsheet had the blood stain and I could smell the unbearable odors of sewages. Moreover, there is no onsite parking. It definitely needs to be renovated. The breakfast was alright though.
Stayed 1 night in Mar 2023