6/10 Aceptable
Caroline N.
22 jul. 2025
Underwhelmed
Bottom line: The house was okay, but the real problem was the management company. Because of them, I would not recommend this property to others.Positives: The location is great, the square footage is sufficient, and there is a nice master bedroom suite. We also appreciated access to a garage, an upper floor deck with BBQ and fire table, and the second living room.Negatives: The beds in the three downstairs bedrooms were pretty uncomfortable, to the point that some of us had to sleep on couches and it took us several days to recover from back issues. Cleanliness was an issue (trash left in property upon arrival, clothes drawers caked with dust). I would have ignored these and other small inconveniences (screen door issues, window blind issues, etc), but the management company was so problematic that it truly ruined our experience. They dismissed real problems with the bear box that led to us having to clean up both the previous tenant’s trash and our own trash on multiple occasions due to the latch not functioning properly. They also charged us a pet fee when we did not have one and for damage we did not cause, totaling almost 1000, over a week after checkout without even a courtesy note to confirm such details. We are not Tahoe newbies and have had only positive experiences at other properties in the area with different management, including on this trip. It is unfortunate they left such a bad taste in our mouth on what could have otherwise been a decent getaway.
Caroline N.
Se hospedó 7 noches en junio de 2025