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Urban by CityBlue, Kigali, Rwanda

4.0 star property
4-star hotel near Kigali Convention Centre

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Photo gallery for Urban by CityBlue, Kigali, Rwanda

Exterior
1 bedroom, minibar, in-room safe, desk
Lobby
Terrace/patio
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Air conditioning
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

Map
KN 51 St, Kigali, 5230
  • Kigali Heights
    ‪5 min drive‬
  • Kigali Convention Centre
    ‪5 min drive‬
  • Nyamirambo Stadium
    ‪6 min drive‬
  • Kigali (KGL-Kigali Intl.)
    ‪12 min drive‬

Room options

View all photos for Twin Room

1 bedroom, minibar, in-room safe, desk

Twin Room

  • 388 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Signature Suite

1 bedroom, minibar, in-room safe, desk

Signature Suite

  • 657 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

1 bedroom, minibar, in-room safe, desk

Deluxe Room

  • 388 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Kigali

Kigali retreat .You'll find Union Trade Center and Ntarama Church within 2 miles (3 km) of this hotel. Gikondo Market and Club Rafiki are also within 3 miles (5 km).

What's nearby

  • Kigali Genocide Memorial Centre - 4 min drive - 2.4 miles
  • Kigali Heights - 5 min drive - 1.9 miles
  • Kigali Business Centre - 5 min drive - 1.9 miles
  • Kigali Convention Centre - 5 min drive - 2.1 miles
  • Nyamirambo Stadium - 6 min drive - 3.0 miles

Getting around

  • Kigali (KGL-Kigali Intl.) - 19 min drive

Restaurants

  • ‪Executive Lounge - ‬2 min drive
  • ‪DownTown - ‬12 min walk
  • ‪Makfast - ‬16 min walk
  • ‪Motel Héllenique - ‬4 min drive
  • ‪Fusion Restaurant - ‬8 min walk

About this property

Urban by CityBlue, Kigali, Rwanda

4-star hotel near Kigali Convention Centre
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

You'll find a business center on site. A rooftop terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Urban by CityBlue, Kigali, Rwanda. Self parking is free.

Smoking is allowed in designated areas at this 4-star Kigali hotel.

  • 1 building
  • 17 guestrooms or units
  • 2 levels
  • Manager's reception (free)
  • Terrace on the roof
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Urban by CityBlue, Kigali, Rwanda offers 17 air-conditioned accommodations with minibars and safes. Rooms open to furnished balconies. Televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Languages

English, French, Swahili

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Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • 32-inch TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Contactless check-in available

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Urban by CityBlue, Kigali, Rwanda

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Urban CityBlue Hotel Kigali
Urban CityBlue Hotel
Urban CityBlue Kigali
Urban CityBlue
Urban CityBlue Rwanda Hotel
Urban by CityBlue, Kigali, Rwanda Hotel
Urban by CityBlue, Kigali, Rwanda Kigali
Urban by CityBlue, Kigali, Rwanda Hotel Kigali

Frequently asked questions

How close is Urban by CityBlue, Kigali, Rwanda to the airport?

Urban by CityBlue, Kigali, Rwanda is 7.8 mi (19-min drive) away from the Kigali (KGL-Kigali Intl.) airport, the closest popular airport to the property.

Does Urban by CityBlue, Kigali, Rwanda have an airport shuttle?

Airport shuttle services are not available at Urban by CityBlue, Kigali, Rwanda.

Does Urban by CityBlue, Kigali, Rwanda offer free breakfast?

Urban by CityBlue, Kigali, Rwanda does not offer free breakfast.

Is there a casino at Urban by CityBlue, Kigali, Rwanda?

No, there is no casino at this hotel.

What time is check-in at Urban by CityBlue, Kigali, Rwanda?

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM.

Is there free parking at Urban by CityBlue, Kigali, Rwanda?

This hotel offers free self parking.

Does Urban by CityBlue, Kigali, Rwanda have a pool?

Urban by CityBlue, Kigali, Rwanda does not have a pool.

Does Urban by CityBlue, Kigali, Rwanda have a restaurant?

Urban by CityBlue, Kigali, Rwanda is home to The Bistro, which features international cuisine.

Does Urban by CityBlue, Kigali, Rwanda have a spa?

There are no spa services available at this hotel.

How close is Urban by CityBlue, Kigali, Rwanda to downtown Kigali?

Urban by CityBlue, Kigali, Rwanda is 2.9 mi away from Kigali.

Urban by CityBlue, Kigali, Rwanda Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 44 out of 96 reviews
Rating 8 - Good. 35 out of 96 reviews
Rating 6 - Okay. 6 out of 96 reviews
Rating 4 - Poor. 4 out of 96 reviews
Rating 2 - Terrible. 7 out of 96 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Jasmine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel for an overnight stay the restaurant had many options.
Stayed 1 night in Mar 2025

10/10 Excellent

Robin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Urban by CityBlue in Kigali was a great stay! It is centrally located in a very walkable and safe area of Kigali. It is in close proximity to great restaurants and coffee shops as well as close enough to the downtown area to get there easily but far enough away to be quiet. Yet, it also has its own excellent restaurant with amazing views of the city. The staff was excellent and extremely responsive. The room was cleaned exquisitely each day, the water was powerful and hot, room service prompt, and the breakfast good.
Stayed 10 nights in Sep 2024

10/10 Excellent

Bradley, Lynchburg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed staying here with all the comforts after weeks in small towns and days of hiking trails in national parks. Will always remember this place!
Stayed 2 nights in Mar 2024

8/10 Good

Tracey Lynette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I arrived my first room was downstairs on the 1st floor. It felt like I was in a dungeon. The Wi-Fi didn’t work, it felt closed in somehow. But, as soon as I mentioned my dissatisfaction w the room I was moved right away to a room on the 3rd floor. The rooms are spacious. Housekeeping is fantastic. The bathroom is humongous, and the staff’s incredible! One complaint is that carpet in both rooms needs to be changed. I wore shoes the whole time because I didn’t want to walk on it.
Stayed 8 nights in Sep 2023

10/10 Excellent

Kaido

Stayed 5 nights in Sep 2023

10/10 Excellent

Stefan

Stayed 2 nights in Aug 2023

10/10 Excellent

Pav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A real gem in Kigali

This is simply the best hotel in its category in Kigali. Modern, very clean, massive rooms, all facilities and in a good location. I highly recommend this hotel and do not even bother looking for another place to stay. Rooftop restaurant has amazing views and offers fantastic range of top dishes and wines. Enjoy!
My room
Sunrise view from restaurant
Stayed 1 night in Aug 2023

10/10 Excellent

SHEBA

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a good stay
Stayed 2 nights in Aug 2023

10/10 Excellent

SHEBA

Liked: Cleanliness, staff & service, property conditions & facilities
It was a good short stay

6/10 Okay

Michele

Stayed 1 night in Jun 2023

10/10 Excellent

Madrine

Stayed 2 nights in Jun 2023

10/10 Excellent

Wei Ming

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Urban by CityBlue, Kigali, is located near the city centre. The room is large and the bed can fit 2-3 people. Daily room service is provided. The hotel staffs were very friendly. The hotel restaurant has a lot of food options to offer.
Stayed 10 nights in Apr 2023

8/10 Good

Jeff

Liked: Cleanliness, staff & service, amenities
The elevator was broken the entire time.
Stayed 8 nights in Mar 2023

8/10 Good

Osagie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant staff

Good location close to the city. Very polite and welcoming staff. Good sized rooms and a pleasant rooftop restaurant.
Stayed 7 nights in Dec 2022

10/10 Excellent

Dobbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing hotel was very clean and location was close to a lot of amenities would definitely book a stay here again.
Stayed 7 nights in Oct 2022

8/10 Good

Mona

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice boutique hotel. Rooms are spacious and comfortable. Staff are friendly and helpful. Breakfast is good. Location is good, walking distance to town.
Stayed 2 nights in Sep 2022

10/10 Excellent

Marissa

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!
Stayed 2 nights in Aug 2022

10/10 Excellent

Caroline

Stayed 1 night in Aug 2022

10/10 Excellent

Barbra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth every dollar

Booking my mum’s & my stay at this boutique hotel was the best decision we made in terms of our entire trip to Kigali. The staff are so professional; approachable & friendly. Our room was huge & felt like home right from the get go. The restaurant upstairs serves delicious meals & has beautiful views of the city.
Stayed 4 nights in Jul 2022

10/10 Excellent

Danielle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First time in Rwanda

My stay was amazing! All staff from reception, housekeeping to tje restaurant was very attentive and helpful
Stayed 7 nights in Jan 2021

8/10 Good

Olalekan

Stayed 2 nights in Dec 2020

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel but Lousy Wifi

Everything was great, The hotel is really comfortable and clean. The only complaint is the Wifi. Kigali has pretty good internet but this hotel it is nearly unusable. If you're in the city for business maybe re-consider or bring along a hotspot.
Stayed 10 nights in Dec 2020

10/10 Excellent

Molly

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is second to none. Very, very accommodating -- all first rate. I won't stay anywhere else after this trip.
Stayed 1 night in May 2020

6/10 Okay

Bruce, Bujumbura

Business traveler
Liked: Cleanliness, staff & service
The initial booked room was terrible especially the toilet. The TV was not showing properly. No tooth brushes and paste are available in the rooms. The second room I was shifted to on day 2 was excellent.
Stayed 3 nights in Feb 2020

8/10 Good

David, New Orleans

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checked in easily and quickly at 1 AM after late arrival at airport. Airport taxis are easy and charge between 10.000 and 15.000 framcs for trips into Kigali - I paid 15.000 at that time of night and was at the hotel 10 minutes later. Free breakfast is good with made to order omelets and great cappuccino and fresh juices with views over the city from 3rd floor terrace restaurant. Garden rooms are the cheaper rooms and are good value and spacious. Lots of hot water and good Wifi. Definitely cheaper if you are solo to book 1 person since the pruce goes up with 2 people or more. Note next door Zebra guesthouse has same price for 2 people so is a better option for couples. Location is good and you can walk to many places in an hour or less. Taxis also readily available. Recommended.
Stayed 1 night in Jan 2020