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Stipp Hotel

3.0 star property
3-star guestrooms with balconies

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Photo gallery for Stipp Hotel

Outdoor pool
Lounge
Triple Room | Egyptian cotton sheets, premium bedding, down comforters
Exterior detail
Free continental breakfast

Reviews

5.4 out of 10

Popular amenities

  • Bar
  • Gym
  • Pool
  • Room service
  • Breakfast included
  • Air conditioning

Explore the area

View in a map
Rue de Masaka, Kigali, 2834
  • Place, Kigali Heights
    ‪5 min drive‬
  • Place, Kigali Convention Centre
    ‪5 min drive‬
  • Place, Nyamirambo Stadium
    ‪6 min drive‬
  • Airport, Kigali (KGL-Kigali Intl.)
    ‪11 min drive‬

Room options

View all photos for Family Suite

Garden

Family Suite

  • 323 sq ft
  • Lake view
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Single Room

Egyptian cotton sheets, premium bedding, down comforters

Single Room

  • 161 sq ft
  • Lake view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double or Twin Room

Egyptian cotton sheets, premium bedding, down comforters

Double or Twin Room

  • 161 sq ft
  • Lake view
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed

View all photos for Triple Room

Triple Room | Egyptian cotton sheets, premium bedding, down comforters

Triple Room

  • 215 sq ft
  • Lake view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

About the neighborhood

Kigali

In suburbs.Within 2 miles (3 km) of this Kigali hotel, you'll find Union Trade Center and Gikondo Market. Club Rafiki and Kandt House Museum of Natural History are also within 3 miles (5 km).

What's nearby

  • Kigali Heights - 5 min drive - 2.1 miles
  • University of Kigali - 5 min drive - 2.1 miles
  • Kigali Convention Centre - 5 min drive - 2.8 miles
  • Nyamirambo Stadium - 6 min drive - 2.6 miles
  • BK Arena - 9 min drive - 3.8 miles

Getting around

  • Kigali (KGL-Kigali Intl.) - 24 min drive

Restaurants

  • ‪Choose Kigali Fine Dining - ‬4 min drive
  • ‪Macoco (Madja’s Coffee Corner) - ‬4 min drive
  • ‪Abou Tamu-Tamu - ‬4 min drive
  • ‪SuCasa - ‬4 min drive
  • ‪Quick Bites - ‬3 min drive

About this property

Stipp Hotel

3-star guestrooms with balconies
Stipp Hotel offers its guests an outdoor pool, a health club, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served. WiFi and wired Internet are free in public spaces.

A business center and meeting rooms are available. The business-friendly Stipp Hotel also features a terrace, a garden, and concierge services. Self parking is free.

This 3-star Kigali hotel is smoke free.

  • 1 floor
  • 50 guestrooms or units
  • Meeting rooms
  • Built in 2007
  • Continental breakfast (free)
  • Deli
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Dining venue
Stipp Hotel offers 50 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary newspapers. Rooms open to balconies or patios. Select Comfort beds feature Egyptian cotton sheets, down comforters, and premium bedding. Flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

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Property amenities

Family friendly

  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Health club
  • Outdoor pool
  • Sauna
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • Flat-screen TV with premium satellite channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress
  • Sofa bed

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: RWF 39000

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from June 25 2023 to September 15 2023 (dates subject to change).

Access methods

Staffed front desk

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: RWF 39000 (subject to availability)
  • Rollaway beds are available for an additional fee
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Stipp Hotel
Stipp Hotel Kigali
Stipp Kigali
Stipp Hotel Hotel
Stipp Hotel Kigali
Stipp Hotel Hotel Kigali

Frequently asked questions

How close is Stipp Hotel to the airport?

Stipp Hotel is 6 mi (24-min drive) away from the Kigali (KGL-Kigali Intl.) airport, the closest popular airport to the property.

Does Stipp Hotel have an airport shuttle?

Airport shuttle services are not available at Stipp Hotel.

Does Stipp Hotel offer free breakfast?

Yes, Stipp Hotel offers free breakfast.

Is there a casino at Stipp Hotel?

No, there is no casino at this hotel.

What time is check-in at Stipp Hotel?

Check-in start time: noon; Check-in end time: midnight.

Is there free parking at Stipp Hotel?

This hotel offers free self parking.

Does Stipp Hotel have a pool?

Stipp Hotel features an outdoor pool.

Does Stipp Hotel have a restaurant?

Stipp Hotel is home to Terrace Restaurant, which features international cuisine and brunch.

Does Stipp Hotel have a spa?

This hotel doesn't have a spa, but it does offer massages.

How close is Stipp Hotel to downtown Kigali?

Stipp Hotel is 2.6 mi away from Kigali.

Reviews

Stipp Hotel Reviews

5.4

7.0/10

Cleanliness

7.0/10

Staff & service

2.0/10

Amenities

5.0/10

Property conditions & facilities
Rating 10 - Excellent. 0 out of 18 reviews
Rating 8 - Good. 4 out of 18 reviews
Rating 6 - Okay. 5 out of 18 reviews
Rating 4 - Poor. 7 out of 18 reviews
Rating 2 - Terrible. 2 out of 18 reviews

Reviews

2/10 Terrible

Verified traveler

Traveled with group, Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms smelled moldy and we could not stay here.
Stayed 2 nights in Dec 2019

4/10 Poor

Verified traveler

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort

wont stay there anymore

I was the only person at the hotel, in general the hotel need to be taken care of, the employee was niece, but they did not have warm water and the window at the room is not working. When I get up one day for breakfast there was no one, the receptionist offered to make my breakfast.
Stayed 6 nights in Nov 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

The building needs renovations & refurbishment

The breakfast was the same for all 4 mornings - the curtains need to be changed and washed. The hotel did not have a lounging area for guests ...........................
Stayed 4 nights in Oct 2017

4/10 Poor

Dean, Hawaii

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

My worst Hotel in Kigali

I have stayed at 5 different hotels in Kigali and this has to be the worst. 1. They had no record of my reservation through Expedia and instead of working it out through Expedia they made me pay. 2. The hotel staff were not cordial or cooperative. 3.The room smelled of musty moldy smell 4. I had one towel in the bathroom and it looked like it was used to clean the floor. 5. The bathtub had stains from years of use and poor cleaning. 6. The Gym sucked 7. The pool when I arrived looked like it had not been cleaned in weeks Overall very poor hotel.

4/10 Poor

crew, rw

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Very friendly staff, but rooms are old and not so clean....air cond does not work, wifi to weak to use the network...!!

8/10 Good

Jose Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Nicole, UK

Disliked: Property conditions & facilities

Value for Money

This hotel cost twice what I usually pay in Kigali and offered poorer service and breakfast. I have visited it in the past for meals and it has gone down hill over the last few years. You can do better than this for the same price in Kigali.

8/10 Good

adi, msa

Liked: Cleanliness, staff & service, room comfort

Reasonable and you get what you pay for.

8/10 Good

Rolf, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly hotel in nice quiet setting

Hotel staff was nice. Food was good, Room was pleasant and clean. Price was right. I stayed in a room accros the street from the main building but the internet didn't work. Stipp - please fix that! Rooms in the main building had no problem with the wireless internet.

6/10 Okay

paolo, italia

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

stipp

trovato occasione a prezzo accettabile, hotel non sarebbe male........andrebbe rimodernato e' rinfrescato' .....Personale gentile, zona tranquilla, se rimodernato sarebbe un discreto Hotel.......

4/10 Poor

Marie, Gèneve

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Hotel décevant

Très cher. Chambre pas bien arrangé. Petit déjeuner avec très peu de produit et de mauvaise qualité,même pas un croissant ou du bon pain .Jus de fruit allongé à l 'eau et avec du sucre. Pas assez des draps pour avoir la chambre prête à l'heure du check in. Le menu du restaurant est plein des choses ,mais même pas la moitié est disponible. Les boissons coutent trois fois le prix du supermarché et elles sont souvent chaudes ou congelés. le personnelle est très gentil et il fait de son mieux.Personnelle serviable et sympa à tous moments. Très cher pour la qualité totale du service et du comfort.

4/10 Poor

Stella, Firenze

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Caro e con servizi non corrispondenti al prezzo..

Personale simpatico e disponibile ,molto ,molto gentile. questo dobbiamo sottolinearlo. Colazione pessima: omelette crude, non marmellata ,pane duro,succhi di frutta allungati con acqua e zucchero. Moltissime zanzare e non ci sono zanzariere.Se il personale deve cambiare le lenzuola puo'succedere che il letto resti tutto il giorno disfatto perché non hanno lenzuola a sufficienza.Pochissimi canali TV e tutti in inglese a parte uno in kyniarwanda ed uno pessimo in francese. Se vuoi mangiare al ristorante molte cose presenti nel menu' non ci sono. Bevande ed alcolici molto cari. Il pezzo é alto per un hotel a 3 stelle ( o quattro?) . costa poco meno del Serena Hotel che é un sogno

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

Litt slitent

The hotel has a central and pleasant location in Kigali. The rooms are rather dark and some swithces where hard to fint. Room service is fine and efficient, but a bit overpriced. The beds were comfortable. The price found on hotels.com is higher than what is offered on site.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Hotel avec bon prix et personnelle très gentil

Qualité prix OK Petite déjeuner pas terrible: presque rien et qualité mauvaise.pas de pain fraiche,café transparent connexion internet très faible Hotel très propre et personnelle serviable

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Da migliorare

Accoglienza molto gradevole.Quasi tutto lo staff gentile .La colazione é molto "triste" a parte le omelettes non c'é acqua, caffe e the qualità pessima, croissant vecchi. Non pane fresco ,né formaggio.Succo di frutto artificiale( sintetico non fresco ) e di pessimo gusto.Staff disponibile per aiutare e chiamare taxi.Stanze squallide,ma pulitissime.Pochisimmi canali TV in kinyarwanda ed in inglese solamente

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort

stipp Hotel Kivuoyo KIGALI

La première fois que j'ai logée à l'hôtel tout a été super. Cette fois ici bien que j'avez demandé une chambre jardin et ils m'avez répondu OUI, j'ai eu une chambre au premier étage avec vue sur la rue = beaucoup de brouille. La chambre été vétuste. J'ai du rappeler plusieurs fois pour avoir de l'eau. La "cattle" me marché pas. Pendant 2 jours pas de savon ni de shampoing. Le petit déjeuner été de mauvaise qualité: pas assez des choses et la qualité de la nourriture très basique.

6/10 Okay

Verified traveler

チェックインに45分掛かりました

　ホテル自体は、飾り気の無い、ごく普通のホテルでした。庭には、カンムリ鶴も居て、いい感じです。 　ただ、チェックインの際に、Hotels.comからの予約が入っていないと言われ、仕方なく自分で国際電話を入れ、東京のデスクに確認をお願いしました。待たされること、45分。やっと部屋に入りました。 　チェックアウトの際には、二人部屋の追加料金を払えと言われ、既にHotels.comに支払済みだからと、再度の確認に15分。 　今回は、Hotels.comさんの対応にがっかりです。

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort