2/10 Terrible
AISHA
6 sept. 2025
Please do not book this hotel
The toilet was not clean when I arrived
The receptionist did not provide the Wi-Fi information had to go and request for it
They lie about providing breakfast as I was provided with x1 cold crossiant, cold milk and glass of orange juice which they bring to your room. This stayed in the room over night as I was on a 24 hr trip on return the following day at midnight the tray was still there with all the food I didn't eat. So NO DAILY HOUSE KEEPING AS STATED ON hotels.com.
The draining system in the bathroom was not working and on the last day water was everywhere in the bathroom and in the bedroom due to over over flooding when I informed the receptionist he told me he has nothing to do with it and did not want to come and have a look. I requested for towels as I almost fell in the over flooded bathroom was told they are in the washing and was later given one towel which didn't help after using x3 towels.
I had to check out before the time at 5pm due to the distress caused and wasnolonger able to use the bathroom nor did any staff come to my room to clear the water everything was left for me
At my checkout time there was no receptionist as he was sleeping and when he finally showed up he charged me € 1 for a 500ml water bottle from the fridge in the room
Also they do not provide hot drinks in the room like a kettle of you want to make a hot drink
The windows are not sound proof despite the hotel being on a very busy street as the curtains not fully shutting
AISHA
Se hospedó 3 noches en septiembre de 2025
