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G5 Hotel & Serviced Apartment

3.0 star property
3-star hotel near KSL City Mall

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Photo gallery for G5 Hotel & Serviced Apartment

Restaurant
Lobby
Interior
Lobby
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Business services

Explore the area

View in a map
G-01, Bangunan Duta Impian, No 14, Jalan Dato Abdullah Tahir, Johor Bahru, Johor, 80050
  • KSL City Mall
    ‪12 min walk‬
  • Komtar JBCC
    ‪2 min drive‬
  • Johor Bahru City Square
    ‪2 min drive‬
  • Johor Bahru (JHB-Senai Intl.)
    ‪27 min drive‬

Room options

View all photos for Deluxe Twin Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Twin Room

  • 350 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Double Room

8.0 out of 10
Very good
(1 review)
  • 350 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Quadruple Room

Family Quadruple Room | Minibar, in-room safe, desk, laptop workspace

Family Quadruple Room

  • 450 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room

Minibar, in-room safe, desk, laptop workspace

Superior Room

  • 350 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Minibar, in-room safe, desk, laptop workspace

Apartment, 2 Bedrooms

  • 700 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 4 Twin Beds

View all photos for Family Triple Room

Family Triple Room | Minibar, in-room safe, desk, laptop workspace

Family Triple Room

  • 450 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Family Triple Room

Minibar, in-room safe, desk, laptop workspace

Family Triple Room

  • Sleeps 3

View all photos for Superior No Window

Minibar, in-room safe, desk, laptop workspace

Superior No Window

  • Sleeps 2

View all photos for Deluxe Twin Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Twin Room

  • Sleeps 2

View all photos for Family Quadruple Room

Minibar, in-room safe, desk, laptop workspace

Family Quadruple Room

  • Sleeps 4

View all photos for Two Bedrooms Apartment

Minibar, in-room safe, desk, laptop workspace

Two Bedrooms Apartment

  • Sleeps 4

View all photos for Deluxe Queen Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Queen Room

  • Sleeps 2

About the neighborhood

Johor Bahru

Central District stay.Your stay at this Central District hotel places you within 2 miles (3 km) of KSL City Mall and Komtar JBCC. Johor Bahru City Square is within 2 miles (3 km) and AEON Tebrau City is within 9 miles (15 km).

What's nearby

  • Plaza Pelangi - 7 min walk - 0.4 miles
  • KSL City Mall - 12 min walk - 0.7 miles
  • Johor Bahru Customs, Immigration, and Quarantine Complex - 2 min drive - 1.2 miles
  • Komtar JBCC - 2 min drive - 1.4 miles
  • Johor Bahru City Square - 2 min drive - 1.4 miles

Getting around

  • JB Sentral - 6 min drive
  • Kranji Station - 8 min drive
  • Seletar Airport (XSP) - 33 min drive

Restaurants

  • ‪Palm Garden - ‬2 min walk
  • ‪Ayam Penyet Banafee - ‬2 min walk
  • ‪Warung Tomyam SA - ‬4 min walk
  • ‪Tanba Japanese BBQ - ‬5 min walk
  • ‪Banafee Village Restaurant - ‬1 min walk

About this property

G5 Hotel & Serviced Apartment

3-star hotel near KSL City Mall
There's an onsite business center. G5 Hotel & Serviced Apartment also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby.

Smoking is allowed in designated areas at this 3-star Johor Bahru hotel.

  • 64 guestrooms or units
  • 4 levels
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Smoking in designated areas
G5 Hotel & Serviced Apartment offers 64 air-conditioned accommodations with safes and complimentary bottled water. 32-inch LCD televisions come with cable channels. Coffee/tea makers and minibars are provided. Bathrooms include showers, slippers, bidets, and complimentary toiletries. Housekeeping is offered daily and irons/ironing boards can be requested. Rollaway/extra beds (surcharge) are also available.

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Citrus Hotel Johor Bahru by Compass Hospitality

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
3.5 out of 5, Good, 1,000 reviews
$32 nightly
The price is $37
Sep 21 - Sep 22
Total with taxes and fees
Citrus Hotel Johor Bahru by Compass Hospitality

Property amenities

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Parking and transportation

  • Limited onsite parking (max 1 space per unit)

Accessibility

  • No elevator

Room amenities

Entertainment

  • 32-inch LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 60 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 200.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: MYR 60 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, debit cards, and cash.

Property is also known as

G5 Hotel Services Apartment Johor Bahru
G5 Hotel Services Apartment
G5 Services Apartment Johor Bahru
G5 Services Apartment
G5 & Serviced Johor Bahru
G5 Hotel Services Apartment
G5 Hotel & Serviced Apartment Hotel
G5 Hotel & Serviced Apartment Johor Bahru
G5 Hotel & Serviced Apartment Hotel Johor Bahru

Frequently asked questions

How close is G5 Hotel & Serviced Apartment to the airport?

G5 Hotel & Serviced Apartment is 14 mi (33-min drive) away from the Seletar Airport (XSP) airport, the closest popular airport to the property.

Does G5 Hotel & Serviced Apartment have an airport shuttle?

Airport shuttle services are not available at G5 Hotel & Serviced Apartment.

Does G5 Hotel & Serviced Apartment offer free breakfast?

G5 Hotel & Serviced Apartment does not offer free breakfast.

Is there a casino at G5 Hotel & Serviced Apartment?

No, there is no casino at this hotel.

What time is check-in at G5 Hotel & Serviced Apartment?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at G5 Hotel & Serviced Apartment?

Free parking is not available at this hotel.

Does G5 Hotel & Serviced Apartment have a pool?

G5 Hotel & Serviced Apartment does not have a pool.

Does G5 Hotel & Serviced Apartment have a spa?

There are no spa services available at this hotel.

How close is G5 Hotel & Serviced Apartment to downtown Johor Bahru?

G5 Hotel & Serviced Apartment is 1.6 mi away from Johor Bahru.

G5 Hotel & Serviced Apartment Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 29 out of 140 reviews
Rating 8 - Good. 57 out of 140 reviews
Rating 6 - Okay. 29 out of 140 reviews
Rating 4 - Poor. 12 out of 140 reviews
Rating 2 - Terrible. 13 out of 140 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

Muhammad Zulfadli

Liked: Staff & service
No doubt, the staff were really warm and friendly. Check-in was easy and a breeze with collection of security deposit. However, I was truly shocked when the room type booked is what seemed to be a sub basement unit of the hotel. Superior room, a first time for me to walk out of the lobby down to a lower level. Sewage smell at the corridor, in the toilet was inevitable. Price wasn’t the lowest of Johor Bahru but I didn’t expect it. Air conditioning worked but because of the odd room layout, you barely feel the cold air from the bed. No windows, no clock, just a TV. Definitely first and the last for me.
Stayed 1 night in May 2025

10/10 Excellent

Mohamed

Stayed 1 night in Apr 2025

6/10 Okay

Kumari

Liked: Staff & service
I recently stayed at your hotel and had an overall pleasant experience. However, I noticed a couple of issues that could use improvement. There was an unpleasant smell that occurred intermittently, which was quite off-putting. Additionally, the coffee creamer provided was unusually hard and not usable. Addressing these concerns would definitely enhance the overall guest experience. Thank you for considering this feedback.
Stayed 1 night in Apr 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome stay

Staff was very helpful and got free parking
Stayed 1 night in Mar 2025

2/10 Terrible

Byoung Kook

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Because SG authority doesn't allow me to go to Malaysia, so I requested cancellation. But hotel rejected
Stayed 3 nights in Mar 2025

8/10 Good

Choo

Liked: Cleanliness, staff & service
Stayed 4 nights. First of all I booked this hotel for it's proximity to many food options and good location. However, there are a few defects in the room which I like to highlight here. Firstly, the safe is not working on once I checked in, secondly the dressing table chair is dislodged and it is a safety hazard. Lastly the water basin is leaking but still manageable. Not being picky for the price paide but might be a major issue to picky travellers.
Stayed 4 nights in Dec 2024

6/10 Okay

Verified traveler

Traveled with family
Stayed 3 nights in Dec 2024

2/10 Terrible

LIANGZHU

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy in morning, disturbing my sleeping
Stayed 1 night in Dec 2024

6/10 Okay

Nicholas

Basic hotel not special

Average hotel nothing special , for the price you’re paying you cant complaint . Would not pay anything more than 40$ for this place.
Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

G5

Hotel doesn't accept credit card as deposit. Quite a turn off for this. Luckily they are willing to accept $100RM instead of $200RM for deposit. It gets a bit noisy in the middle of the night as the area is known for its nightlife.
Stayed 1 night in Oct 2024

4/10 Poor

Koh

Traveled with group
Disliked: Staff & service
Stayed 3 nights in Oct 2024

8/10 Good

Verified traveler

Liked: Staff & service
Stayed 1 night in Aug 2024

4/10 Poor

Rayner

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

G5 Hotel

The stay was fine, but the hotel internet is not too reliable. I have 3 devices and only 1 device was able to log in after many failed attempts, and when it did log in the signal strength is 2 bar maximum.
Stayed 1 night in Jun 2024

8/10 Good

Quek

Traveled with family
Liked: Staff & service
There’s stain on the pillow
Stayed 1 night in Jun 2024

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

4/10 Poor

Imran

Traveled with family
Liked: Amenities
If you drive, make sure you ask where exactly to park your vehicle, or else they clamp even though there is no "Clamp-Zone" at all the parking lots around the vicinity.
Stayed 4 nights in Jun 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will not returned.

Bedsheet and blanket are with stain. Carpet got a red big patches. Stay just right behind receptionist which is leavel 2 and level 1 is carpark. Disappointed with overall stay.
Stayed 1 night in Jun 2024

6/10 Okay

Natalynn

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice room . Big comfortable beds . Good bathroom with lots of free things . Location great for food and shopping . Highly recommended
Stayed 1 night in Mar 2024

4/10 Poor

Jennifer B

Liked: Staff & service
Disliked: Cleanliness, room comfort
The ram for luggage was not properly designed. Room smell bad with cigarette oder. No face tower and hand tower.
Stayed 1 night in Mar 2024

2/10 Terrible

Aizuddin

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

ALVIN

Stayed 2 nights in Dec 2023

8/10 Good

ramsey

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nearby f&b options are excellent. also, foot refexology & massage services are nearby.
Stayed 1 night in Dec 2023