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Prima Palace Hotel

Hotel near Western Wall in Jerusalem

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Photo gallery for Prima Palace Hotel

Lobby
Front of property
Lobby
Sundeck
Terrace/patio

Reviews

8.2 out of 10
Very good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
2 Pines Street, Jerusalem, 9128002
  • Place, Machane Yehuda Market
    ‪3 min walk‬
  • Place, Ben Yehuda Street
    ‪5 min walk‬
  • Place, Mamilla Mall
    ‪17 min walk‬
  • Airport, Tel Aviv (TLV-Ben Gurion)
    ‪42 min drive‬

Room options

View all photos for Superior Twin Room

Superior Twin Room | In-room safe, individually decorated, individually furnished, desk

Superior Twin Room

8.2 out of 10
Very good
(10 reviews)
  • 183 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Comfort New

Comfort New | In-room safe, individually decorated, individually furnished, desk

Comfort New

10.0 out of 10
Exceptional
(1 review)
  • 140 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior New

Superior New | In-room safe, individually decorated, individually furnished, desk

Superior New

  • 183 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for New Deluxe

In-room safe, individually decorated, individually furnished, desk

New Deluxe

  • 194 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Twin Room

Deluxe Twin Room | In-room safe, individually decorated, individually furnished, desk

Deluxe Twin Room

  • 204 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Twin Room, Balcony

Deluxe Twin Room, Balcony | In-room safe, individually decorated, individually furnished, desk

Deluxe Twin Room, Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • 193 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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About the neighborhood

Jerusalem

City center stay.At this Kerem Avraham hotel, you'll be within a 5-minute walk of Mount Herzl and Machane Yehuda Market. Ben Yehuda Street and Ades Synagogue are also within half a mile (1 km).

What's nearby

  • Machane Yehuda Market - 3 min walk - 0.2 miles
  • Ben Yehuda Street - 5 min walk - 0.3 miles
  • Jerusalem Great Synagogue - 14 min walk - 0.8 miles
  • Mamilla Mall - 17 min walk - 0.9 miles
  • Jaffa Gate - 3 min drive - 1.2 miles

Getting around

  • Yekuti'el Adam Station - 7 min drive
  • Jerusalem (JRS-Malha Railway Station) - 8 min drive
  • Ben Gurion Airport (TLV) - 41 min drive

Restaurants

  • ‪Beer Bazaar Jerusalem - ‬4 min walk
  • ‪Marzipan - ‬3 min walk
  • ‪Tap & Tail - ‬4 min walk
  • ‪Cafe Lyon - ‬4 min walk
  • ‪Shuka Market Bar - ‬2 min walk

About this property

Prima Palace Hotel

Hotel near Western Wall in Jerusalem
There's a restaurant on site. Public spaces have free WiFi. A terrace, multilingual staff, and tour/ticket assistance are also featured at Prima Palace Hotel.

This Jerusalem hotel is smoke free.

  • 1 building
  • 76 guestrooms or units
  • 4 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • No smoking on site
  • Dining venue
Prima Palace Hotel offers 76 air-conditioned accommodations with safes and hair dryers. Each accommodation is individually furnished and decorated. 32-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This Jerusalem hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Weekday buffet breakfast available 7:00 AM to 10:30 AM for a fee: ILS 80 for adults and ILS 40 for children
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Low-height counter and sink
  • No elevator
  • Wheelchair accessibility

Room amenities

Entertainment

  • 32-inch LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Check-in time ends at 8 PM on Fridays and Jewish holidays, and check-in on Saturdays starts after 10 PM.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Israel value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (18%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately ILS 80 for adults and ILS 40 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 

Property is also known as

Hotel Prima Palace
Prima Palace
Prima Palace Hotel
Prima Palace Hotel Jerusalem
Prima Palace Jerusalem
Prima Palace Hotel Hotel
Prima Palace Hotel Jerusalem
Prima Palace Hotel Hotel Jerusalem

Frequently asked questions

How close is Prima Palace Hotel to the airport?

Prima Palace Hotel is 32.2 mi (41-min drive) away from the Ben Gurion Airport (TLV) airport, the closest popular airport to the property.

Does Prima Palace Hotel have an airport shuttle?

Airport shuttle services are not available at Prima Palace Hotel.

Does Prima Palace Hotel offer free breakfast?

Free breakfast isn’t provided at Prima Palace Hotel, but buffet breakfast is offered for a fee of ILS 80 for adults and ILS 40 for children.

Is there a casino at Prima Palace Hotel?

No, there is no casino at this hotel.

What time is check-in at Prima Palace Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Prima Palace Hotel?

Free parking is not available at this hotel.

Does Prima Palace Hotel have a pool?

Prima Palace Hotel does not have a pool.

Does Prima Palace Hotel have a restaurant?

Yes, there is a restaurant on site.

Does Prima Palace Hotel have a spa?

There are no spa services available at this hotel.

How close is Prima Palace Hotel to downtown Jerusalem?

Prima Palace Hotel is 1.2 mi away from Jerusalem.

Prima Palace Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 156 out of 365 reviews
Rating 8 - Good. 126 out of 365 reviews
Rating 6 - Okay. 45 out of 365 reviews
Rating 4 - Poor. 19 out of 365 reviews
Rating 2 - Terrible. 19 out of 365 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Joel, Brooklyn

Liked: Cleanliness, staff & service, amenities
Property has refurbished much better then it used to be still not a beautiful place but very convenient
Stayed 1 night in Aug 2025

10/10 Excellent

Nadine

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location
Stayed 3 nights in Aug 2025

10/10 Excellent

sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautifully kept
Stayed 3 nights in Jul 2025

10/10 Excellent

zipporah

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great!
Stayed 2 nights in Jul 2025

6/10 Okay

Jessica, kiryat ata

Traveled with family
Disliked: Amenities, property conditions & facilities
Very close to Ben yehuda street, and the shuk, close to all public transportation. Rooms very small, no balconies, no pool. Breakfast was like motel 8 quality, not as fancy as I expected for the price.
Stayed 2 nights in Jun 2025

8/10 Good

Jennifer

Stayed 1 night in May 2025

10/10 Excellent

Ronald

Stayed 1 night in May 2025

10/10 Excellent

Albert, Vaughan

Traveled with partner
Great place and clean very central Next to Mahane Yehuda and Jaffa street Staff is nice specially Pierre very nice Breakfast is very filling kosher mehadrin There’s even a Mikveh on the premises
Stayed 3 nights in Feb 2025

10/10 Excellent

nachman

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice
Stayed 3 nights in Feb 2025

10/10 Excellent

aron

Stayed 1 night in Dec 2024

10/10 Excellent

Leah

Stayed 19 nights in Aug 2024

10/10 Excellent

Aytan, Safed

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful hotel, great location and close to everything
Stayed 6 nights in Sep 2024

10/10 Excellent

Jacob

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location

Location
Stayed 3 nights in Jul 2024

8/10 Good

Rivki

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

6/10 Okay

Sandra

Traveled with partner
Liked: Staff & service
Good location and reasonable quality
Stayed 1 night in Jun 2024

10/10 Excellent

Malka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was beautiful
Stayed 6 nights in Jun 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities
The hotel provided all the services I was seeking. The food was good and the hotel condition was also of a good standard. The staff provided good service. The location of the hotel is ideal, allowing easy access across key locations in Jerusalem.
Stayed 1 night in Apr 2024

10/10 Excellent

Martin

Stayed 3 nights in Apr 2024

10/10 Excellent

MOSHE

Stayed 3 nights in Mar 2024

8/10 Good

Michael

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Feb 2024

8/10 Good

Rudi, cedarhurst

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 5 nights in Jan 2024

10/10 Excellent

Jonathan

Stayed 4 nights in Jan 2024

10/10 Excellent

Ari

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kf
Stayed 8 nights in Aug 2023

10/10 Excellent

saul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly located , great staff
Stayed 7 nights in Aug 2023