2/10 Terrible
Cliente verificado
19 nov. 2014
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Awful experience
Upon arrival we realized that the dishwasher was full of dirty dishes and we had a 4 year old to feed. We ran the dishwasher and it flooded the entire kitchen floor. We also noticed that the washer had an old comforter that was soaking wet. We called the phone number provided (this is a condo owned by a person and the building is homes) the person answered and I explained the problems and they said "let me call the cleaning lady" and hung up. We cleaned up the floor ourselves and went out to get food. Tried calling the owner a few times and never received a reply. The cleaning lady did come while we were gone and removed the comforter from the washer and turned the dishwasher back on and flooded the kitchen floor AGAIN. We cleaned up the floor for the second time and hand washed all of the dishes. There were no trash instructions so by the 3rd day our trash was overflowing. We only had 2 towels which were old and left black lint all over our bodies. Since there were only 2 towels we had to share (since we had our 4 year old with us). We ended up leaving and checking into a hotel on the last night.