10/10 Excellent
DAVID ROMAINE, BELMONT
Traveled with family
Jul 25, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was above and beyond, the hotel is a tad aged but nice for Jakarta. They had a large government convention booked the whole time we we're staying. It's not 5 star, more like 4.
The security was extensive (under-car bomb checks on every car entering). The traffic & construction outside, while not the hotels fault... Was abysmal. If you want to go anywhere that's a 10min drive. Plan for almost an hour.
Our room was updated to a suite, I have an electric wheelchair so they assumed I needed the handicap bathroom. I really wanted the bathtub to soak in. You can't take electric wheelchairs in the shower.
The beds we're shockingly soft for SE Asia with giant comfy pillows. Room service is prompt & friendly (ice buckets delivered). But the maid comes to clean regardless of what you ask them, so be prepared.
Comes with a mini fridge & glass bottled waters. Breakfast buffet is large, but cafeteria style flavorless food & Halal cuisine (no pork). Indonesians use a buffet like they drive. Be prepared for folks to cut you off walking & take the tongs out of your hand. They've got places to be apparently...
Lunch was cheap & tasty. The burgers & fish fry are massive. Much different than breakfast.
Lots of nice restaurants & malls nearby, just plan a lot of extra time for traffic when planning your day.
DAVID ROMAINE
Stayed 2 nights in Jul 2025