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Candlewood Suites Jackson by IHG

2.5 star property
Jackson guestrooms with free WiFi

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Photo gallery for Candlewood Suites Jackson by IHG

Exterior
Property amenity
Exterior
1 bedroom, premium bedding, down comforters, desk
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry

Explore the area

View in a map
112 HOSPITALITY DRIVE, Jackson, GA, 30233
  • Place, Noah's Ark Rehabilitation Center
    ‪6 min drive‬
  • Place, Tanger Outlets
    ‪6 min drive‬
  • Place, High Falls State Park
    ‪10 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed, Accessible Bathtub (Communication, Mobility)

1 bedroom, premium bedding, down comforters, desk

Studio Suite, 1 King Bed, Accessible Bathtub (Communication, Mobility)

  • 352 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed (Bath Shower Combination)

1 bedroom, premium bedding, down comforters, desk

Studio Suite, 1 King Bed (Bath Shower Combination)

10.0 out of 10
Exceptional
(2 reviews)
  • 318 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Mobility Accessible, Non Smoking (Communications)

1 bedroom, premium bedding, down comforters, desk

Studio Suite, 1 King Bed, Mobility Accessible, Non Smoking (Communications)

  • 352 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds (Bath Shower Combination)

Studio Suite, 2 Queen Beds (Bath Shower Combination) | 1 bedroom, premium bedding, down comforters, desk

Studio Suite, 2 Queen Beds (Bath Shower Combination)

9.2 out of 10
Wonderful
(14 reviews)
  • 365 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed (Walk-In Shower)

1 bedroom, premium bedding, down comforters, desk

Studio Suite, 1 King Bed (Walk-In Shower)

9.6 out of 10
Exceptional
(18 reviews)
  • 318 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite

1 bedroom, premium bedding, down comforters, desk

Premium Suite

  • 580 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Suite

1 bedroom, premium bedding, down comforters, desk

Standard Suite

  • 318 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, down comforters, desk

Suite, 1 Bedroom

9.6 out of 10
Exceptional
(5 reviews)
  • 580 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

About the neighborhood

Jackson

In Jackson .Within 9 miles (15 km) of this hotel, you'll find Tanger Outlets and Butts County Courthouse. High Falls Water Park is within 9 miles (15 km) and Sylvan Grove Hospital is within 12 miles (20 km).

What's nearby

  • Noah's Ark Rehabilitation Center - 6 min drive - 5.8 miles
  • Tanger Outlets - 6 min drive - 8.2 miles
  • High Falls State Park - 10 min drive - 10.5 miles
  • Butts County Courthouse - 12 min drive - 10.9 miles
  • High Falls Water Park - 13 min drive - 11.3 miles

Getting around

  • Hartsfield-Jackson Atlanta International Airport (ATL) - 46 min drive

Restaurants

  • ‪Love's Travel Stop - ‬7 min drive
  • ‪Circle K - ‬8 min drive
  • ‪Zaxby’s - ‬2 min walk
  • ‪Burger King - ‬5 min walk
  • ‪Schlotzsky's - ‬15 min walk

About this property

Candlewood Suites Jackson by IHG

Jackson guestrooms with free WiFi
Candlewood Suites Jackson by IHG offers its guests a seasonal outdoor pool, gift shops/newsstands, and coffee/tea in a common area. Candlewood Suites Jackson by IHG also features laundry facilities, a front-desk safe, and an elevator. The front desk is open around the clock. Self parking is free.

This Jackson hotel is smoke free.

  • 86 guestrooms or units
  • 4 levels
  • Built in 2023
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Gift shop
  • Elevator
  • No smoking on site
Candlewood Suites Jackson by IHG offers 86 accommodations with coffee/tea makers and hair dryers. Beds feature down comforters and premium bedding. 50-inch Smart televisions come with premium cable channels and Netflix.

This Jackson hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided weekly.

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Property amenities

Family friendly

  • Fenced pool
  • In-room crib
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 50-inch smart TV with premium cable channels
  • Netflix
  • Streaming services

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • An off-leash area is available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

  • The seasonal pool will open May 27 and close September 30.
  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Candlewood Suites Jackson
Candlewood Suites Jackson by IHG Hotel
Candlewood Suites Jackson an IHG Hotel
Candlewood Suites Jackson by IHG Jackson
Candlewood Suites Jackson by IHG Hotel Jackson

Frequently asked questions

How close is Candlewood Suites Jackson by IHG to the airport?

Candlewood Suites Jackson by IHG is 39.5 mi (46-min drive) away from the Hartsfield-Jackson Atlanta International Airport (ATL) airport, the closest popular airport to the property.

Does Candlewood Suites Jackson by IHG have an airport shuttle?

Airport shuttle services are not available at Candlewood Suites Jackson by IHG.

Does Candlewood Suites Jackson by IHG offer free breakfast?

Candlewood Suites Jackson by IHG does not offer free breakfast.

Is there a casino at Candlewood Suites Jackson by IHG?

No, there is no casino at this hotel.

What time is check-in at Candlewood Suites Jackson by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Candlewood Suites Jackson by IHG?

This hotel offers free self parking.

Does Candlewood Suites Jackson by IHG have a pool?

Candlewood Suites Jackson by IHG features a seasonal outdoor pool.

Does Candlewood Suites Jackson by IHG have a spa?

There are no spa services available at this hotel.

How close is Candlewood Suites Jackson by IHG to downtown Jackson?

Candlewood Suites Jackson by IHG is 7.9 mi away from Jackson.

Candlewood Suites Jackson by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 224 out of 300 reviews
Rating 8 - Good. 46 out of 300 reviews
Rating 6 - Okay. 11 out of 300 reviews
Rating 4 - Poor. 8 out of 300 reviews
Rating 2 - Terrible. 11 out of 300 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Ronda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was amazing. The girl at tge desk Glyniss( i think) and the manager really, i mean really helped me out when TRAVELOCITY dropped the ball .... big time !
Stayed 1 night in Nov 2025

10/10 Excellent

Sierra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really appreciated the friendly staff, they made the stay so accommodating. rooms were comfortable and clean
Stayed 2 nights in Nov 2025

10/10 Excellent

Lindsay

Stayed 1 night in Oct 2025

10/10 Excellent

Brenda K

Stayed 1 night in Nov 2025

6/10 Okay

carol

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The hotel was easy to get to, grounds were clean as well as the lobby and room. We arrived past 10 pm, there were no luggage carts available. The clerk said someone just checked in and I could go try and find it. I wasnt going to roam around a three story building looking for a cart at that time of night. Had to make several trips to carry baggage, ice chest and groceries. The refrigerator in the room wasn't cooling, ice maker didn't work and was making a noise like a motorcycle taking off. Told the day clerk the next day. Clerk advised his maintenamce man hadnt made it to work but he would leave a work order. Refrigerator never looked at. Never cooled and made the noise all night long. Reminded the same clerk as we were checking out that the refrigerator wasnt working and needed to be looked at. There were 5 luggage carts available when we checked out, not sure where all 5 were when checking in. The desk clerks werent very helpful.
Stayed 2 nights in Oct 2025

10/10 Excellent

Kayla

Traveled with family
Liked: Cleanliness, property conditions & facilities
Clean room, wonderful location and the most friendliest employees!! I actually became a member from this experience!! Wonderful service!!
Stayed 2 nights in Oct 2025

8/10 Good

Terry L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I get that room service was once a weekly. But the room was never serviced throughout my stay. Late Friday, October 3, my card keys were inactivate for some reason (I had been doing laundry). The associate on duty was gracious enough put my clothes in the dryer. And restoring my access.
Stayed 6 nights in Sep 2025

10/10 Excellent

Jose

Stayed 2 nights in Oct 2025

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay! Will be back! Had a small hiccup at no fault to the hotel and they fixed it. All the ladies were super nice and great customer service!
Stayed 1 night in Oct 2025

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice and bed was comfortable
Stayed 1 night in Oct 2025

6/10 Okay

Sherry

Traveled with family
Disliked: Staff & service, amenities
It was adequate with pretty decor.upon checking in the workers talked about checking in after 6 Pm and how I’d be charged an extra $50. Also talked about using a third party booking site instead of direct. I was not sure if she was trying to be comedic or not she also informed us that they do not offer breakfast, which if I would’ve known that I’d have picked somewhere else. They had plenty of dishes in the room but we didn’t need them. The bathroom had a few hairs in it upon arrival. The parking lot seemed dark and I did not feel safe. Also, there’re needs to be more parking available. The good areas are the decor, beds, pillows. The bad areas is lack of parking, dark parking lot, dirty shower.and awkwardness of checking in.
Stayed 1 night in Sep 2025

10/10 Excellent

Krairoong

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very clean, nice and friendly staff especially house keeper Amy.
Stayed 1 night in Sep 2025

10/10 Excellent

Shera

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean & easy

Clean...very clean! Check in easy. Rooms spacious.
Stayed 1 night in Sep 2025

10/10 Excellent

Michael Ann

Liked: Amenities
Clean, clean, clean! Great coffee, close to hwy, quiet, safe.
Stayed 1 night in Sep 2025

2/10 Terrible

Kendry

Liked: Property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Rosalie

Traveled with family
Liked: Property conditions & facilities, room comfort
Clean and comfortable. Full kitchen was very convenient.
Stayed 1 night in Aug 2025

10/10 Excellent

Alejandro

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I only needed a room for a few hours to sleep before an early flight out of Atlanta. The staff were very nice and friendly. The front desk staff told me exactly what to do for check out and my stay was very smooth. If I ever need a room again in the area I will be planning to stay there again.
Stayed 1 night in Aug 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Kelsey

Traveled with family
Liked: Property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Kimberly, JACKSON

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
First time staying at this property we would stay here again
Stayed 2 nights in Aug 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the quietness and cleanliness
Stayed 1 night in Jul 2025

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel. Description not 100% accurate

On Hotels.com it showed a picture of a kitchen but didn't list it in amenities. They are an extended stay so there is a kitchen in the rooms, which we needed.
Stayed 2 nights in Jul 2025

10/10 Excellent

Karen

Stayed 1 night in Jul 2025

10/10 Excellent

Victoire

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional service
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025