The Sign Kocaeli Thermal Spa Hotel & Convention Center

5.0 star property
Family-friendly 5-star hotel near Sea of Marmara

Choose dates to view prices

Photo gallery for The Sign Kocaeli Thermal Spa Hotel & Convention Center

3 indoor pools, seasonal outdoor pool, pool umbrellas, sun loungers
Lounge
Billiards
Garden
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Spa
  • Laundry
  • Housekeeping

Explore the area

View in a map
Yeniköy Merkez Mah. Kültür Sk. No:40, Basiskele, Kocaeli, 41275
  • Yeni Cuma Mosque
    ‪14 min drive‬
  • Fevziye Mosque
    ‪14 min drive‬
  • Izmit Clock Tower
    ‪15 min drive‬
  • Izmit (KCO-Cengız Topel)
    ‪27 min drive‬

Room options

Standard Double or Twin Room

8.4 out of 10
Very good
(7 reviews)
  • 213 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Suite, 1 Queen Bed, Connecting Rooms, Mountain View

  • 431 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

About the neighborhood

Basiskele

Basiskele retreat .Stay at this Basiskele hotel and you'll be within 2 miles (3 km) of Sea of Marmara and 9 miles (15 km) of Fevziye Mosque. Yeni Cuma Mosque is within 9 miles (15 km) and Bolge Tiyatrosu is within 12 miles (20 km).

What's nearby

  • Yeni Cuma Mosque - 14 min drive - 8.3 miles
  • Fevziye Mosque - 14 min drive - 8.5 miles
  • Izmit Clock Tower - 15 min drive - 8.9 miles
  • Museum of Archaeology and Ethnography - 15 min drive - 8.9 miles
  • Green Park - 19 min drive - 11.5 miles

Getting around

  • Izmit Station - 17 min drive
  • Izmit (KCO-Cengız Topel) - 25 min drive

Restaurants

  • ‪Kampara - ‬3 min drive
  • ‪Ankara Pasta Börek - ‬5 min walk
  • ‪Yazlık Aile Çay Bahçesi - ‬3 min drive
  • ‪Fika Kahve&Mutfak - ‬4 min walk
  • ‪Kahve & Sigara Molası - ‬20 min walk

About this property

The Sign Kocaeli Thermal Spa Hotel & Convention Center

Family-friendly 5-star hotel near Sea of Marmara
The Sign Kocaeli Thermal Spa Hotel & Convention Center offers its guests a full-service spa, hot springs, and 3 indoor swimming pools. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center and 4 meeting rooms are available. A children's pool, a seasonal outdoor pool, and a steam room are also featured at the luxury The Sign Kocaeli Thermal Spa Hotel & Convention Center. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Basiskele hotel.

  • 164 guestrooms or units
  • 2 dining venues
  • Deli
  • Kid's club (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
The Sign Kocaeli Thermal Spa Hotel & Convention Center offers 164 accommodations with minibars and safes. A pillow menu is available. LCD televisions come with satellite channels.

Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves with a trip to the onsite spa, which has 8 treatment rooms. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. There are hot springs on site.

Languages

English, German, Russian, Turkish

Similar properties

Property amenities

Family friendly

  • 3 indoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room crib
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 3 indoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Hot springs
  • Playground
  • Seasonal outdoor pool
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Low-height counter and sink
  • Low-height electrical outlets in bathroom
  • Raised toilet seat
  • Thin carpet in room
  • Transfer shower
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity

Room amenities

Entertainment

  • LCD TV with satellite channels

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Sign Kocaeli Thermal Spa Hotel & Convention Center

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 20.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: EUR 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash.

Property Registration Number 12799

We should mention

  • The seasonal pool will open August 09 and close September 10.
  • Pets and service animals are not allowed on site.

Property is also known as

Ness Thermal Spa Hotel Basiskele
Ness Thermal Spa Hotel
Ness Thermal Spa Basiskele
Ness Thermal Spa
The Ness Thermal Spa Hotel
The Sign Kocaeli Thermal Spa Hotel Convention Center
The Sign Kocaeli Thermal Spa Hotel & Convention Center Hotel
The Sign Kocaeli Thermal Spa Hotel & Convention Center Basiskele

Frequently asked questions

How close is The Sign Kocaeli Thermal Spa Hotel & Convention Center to the airport?

The Sign Kocaeli Thermal Spa Hotel & Convention Center is 14.5 mi (25-min drive) away from the Izmit (KCO-Cengız Topel) airport, the closest popular airport to the property.

How much does it cost to stay at The Sign Kocaeli Thermal Spa Hotel & Convention Center?

As of Aug 14, 2025, prices found for a 1-night stay for 2 adults at The Sign Kocaeli Thermal Spa Hotel & Convention Center on Sep 1, 2025 start from $65.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Sign Kocaeli Thermal Spa Hotel & Convention Center have an airport shuttle?

The Sign Kocaeli Thermal Spa Hotel & Convention Center offers an airport shuttle.

How close is The Sign Kocaeli Thermal Spa Hotel & Convention Center to the beach?

This hotel is 13.7 mi (24-min drive) from Kumyalı plajı and 14.9 mi (25-min drive) from Altinkemer Public Beach. Don't forget your sunscreen!

Does The Sign Kocaeli Thermal Spa Hotel & Convention Center offer free breakfast?

The Sign Kocaeli Thermal Spa Hotel & Convention Center does not offer free breakfast.

Is there a casino at The Sign Kocaeli Thermal Spa Hotel & Convention Center?

No, there is no casino at this hotel.

What time is check-in at The Sign Kocaeli Thermal Spa Hotel & Convention Center?

Check-in start time: 2:00 PM; Check-in end time: midnight.

Is there free parking at The Sign Kocaeli Thermal Spa Hotel & Convention Center?

This hotel offers free self parking.

Does The Sign Kocaeli Thermal Spa Hotel & Convention Center have a pool?

The Sign Kocaeli Thermal Spa Hotel & Convention Center features 3 indoor pools, a seasonal outdoor pool, and a children's pool.

Does The Sign Kocaeli Thermal Spa Hotel & Convention Center have a restaurant?

Yes, there are 2 restaurants on site.

Does The Sign Kocaeli Thermal Spa Hotel & Convention Center have a spa?

This hotel has a spa, which features aromatherapy, facials, and mani/pedis.

How close is The Sign Kocaeli Thermal Spa Hotel & Convention Center to downtown Basiskele?

The Sign Kocaeli Thermal Spa Hotel & Convention Center is 6 mi away from Basiskele.

The Sign Kocaeli Thermal Spa Hotel & Convention Center Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 40 out of 114 reviews
Rating 8 - Good. 37 out of 114 reviews
Rating 6 - Okay. 13 out of 114 reviews
Rating 4 - Poor. 11 out of 114 reviews
Rating 2 - Terrible. 13 out of 114 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Seyma

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Kızımla haftosaonu tatili için gittim. Genel olarak idare ederdi diyebilirm. Oda temizliği çok iyi, ona lafım yok. Ancak restoran yemek kalitesine göre çok pahalı. Termal havuz asla sıcak değildi sadece bir kapalı havuzla aynı sıcaklıkta idi. Arabamı şarj etmek istedim, dışarıda 4 tane şarj istasyonu var ancak sadece üyelik kartı ile çalışıyor ve nasıl kullanılabileceğini bilen yok. Güvenlik resepsiyona, resepsiyon güvenliğe yönlendirdi. En son bilen arkadaşımız burda değil dediler, telefonla ulaşamaz mıyız dediğimde ise işten çıktı cevabını aldım. Valizimi taşırken yanımda küçük çocuk olmasına rağmen kimse yardımcı olmadı. Çocuk oyun alanı aşırı soğuk ve rutubetliydi, doğru düzgün oyuncak yoktu. En azından ısıtamaz mıyız diye sordum, teknik ile görüşüp mümkün olup olmadığını soracaklarını söylediler ama sonuç olarak ısınmadı ve haber veren de olmadı. Biz tatilimizi sorunsuz tamamladık mı tamamladık. Büyük b eklenti ile gtimezseniz mutsuz olmadan dönebilirsiniz.
Stayed 2 nights in May 2025

10/10 Excellent

servet fatos

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Soner

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
oldukça konforlu bir otel personel ilgili ve yardımcı
Stayed 1 night in Apr 2025

2/10 Terrible

Simge Cemre

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otel ve termal harika. Ancak otelden çıkacağımız sabah termale girmek istediğimizde bone olmadan giremeyeceğimizi tanesi 150 tl olan boneleri alıp o şekilde girebileceğimizi söylediler. bu otele 3. Gidişimiz ve kimse bize daha önce Bone takmamızın zorunlu olduğunu söylemedi. Bu oteli tekrar tercih etmeyi düşünmüyorum, daha önceden söylenseydi bonemi alıp girerdim ama normalde olmayan bir kuralı sırf bone satmak için zorunlu hale getirmeleri çok can sıkıcı bir hareketti. Tatilimizin son anını gerginlikle dolu geçirdik.
Stayed 1 night in Apr 2025

10/10 Excellent

Baha

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Mahmoud

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

2/10 Terrible

Melis

Stayed 2 nights in Aug 2023

10/10 Excellent

Kemal

Stayed 1 night in Jul 2023

2/10 Terrible

Cagatay

Stayed 1 night in Jul 2023

8/10 Good

Sebastien

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2023

4/10 Poor

Deniz

Stayed 1 night in May 2023

8/10 Good

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place friendly staff
Stayed 1 night in May 2023

10/10 Excellent

Oltan

Stayed 1 night in Apr 2023

10/10 Excellent

GUNER

Liked: Cleanliness, staff & service, property conditions & facilities
İ choose this hotel because it's near to port. Hotel is very nice and good condition! Staff was very helpful, especially Mr Arslan at reception he try to help your ever request and kindly person! Highly recommended!!!
Stayed 1 night in Mar 2023

10/10 Excellent

Muhammed sefa

Stayed 1 night in Mar 2023

8/10 Good

sahika

Stayed 1 night in Feb 2023

10/10 Excellent

SERPIL

Stayed 2 nights in Feb 2023

8/10 Good

Faith

Stayed 1 night in Jun 2022

4/10 Poor

Lily-Rose

Stayed 6 nights in Sep 2022

8/10 Good

Abed elrahman

Stayed 2 nights in Jul 2022

2/10 Terrible

Haldun

Stayed 3 nights in Jul 2022

10/10 Excellent

LUTFU

Stayed 1 night in May 2022

8/10 Good

Ozgur

Stayed 2 nights in May 2022

8/10 Good

Gulay

Stayed 7 nights in Apr 2022

2/10 Terrible

FAHMI

Disliked: Staff & service
The staff didn’t care about the service. 1. Internet is terrible keeps disconnecting 2. They refused to connect my daughter to my room when she called even thought she has the room number(she had to call because the internet was like crap!!!) I do not recommend at all!
Stayed 1 night in Feb 2022