4/10 Malo
Dan D.
20 ago. 2024
Close to beach. In need of a lot of updates and cleaning.
Our stay was from August 10-17th. The location was perfect. It is a very short walk to the beach. The pool was wonderful. To no one’s fault, the trees constantly dropped leaves into the pool. There were many things that have out lived it’s days and need to be thrown away. The sofa, chair and rugs are soiled with food and stained.and need to be replaced. We had to purchase cleaning supplies the day we arrived. To say the very least this rental has been neglected with basic cleaning. A few days after check in we communicated our concerns with the management company who were eager to help resolve issues. At this point in time we felt obligated to notify management for future renters. They were professional to deal with and offered to send someone out to clean. We refused the offer because we were settled in and had already cleaned what was needed to be more comfortable. They did refunded our cleaning fee which we are very appreciative of. We would have rather arrived to a clean rental. This rental could be on its way to a great stay but needs a substantial amount of cleaning and the broken and worn out items need replaced.
Dan D.
Se hospedó 7 noches en agosto de 2024