I wish I could give this place 4.5 stars because 4 stars do not do it justice. The rental company was attentive from the minute that I booked the place all the way through the day of our arrival. Once we arrived, they were still just a simple phone call away if we needed ANYTHING.
The house is nice, has two family rooms (perfect for adults and kids), a HUGE kitchen, PLENTY of storage, and even has bikes, a beach wagon, and plenty of beach chairs. It's a five-minute walk to the beach (if that). And, its a quick car ride to the nicest grocery stores on Hilton Head Island (Kroger/Whole Foods) and the liquor store (which has a good wine selection). There's a grill that's easy to use on the porch. The house has a TON of pots, pans, and other kitchen utensils that we usually find lacking in rental properties. Also, it's in the Palmetto Dunes area, which we find to be one of the nicer areas of HHI.
The house itself was a great rental property, but I will say a few things that led me to give it 4 stars over 5 stars (I think 5 stars should be HARD to get BTW):
- The pool is older, and at some point will need to be resurfaced. it was rough on my kids' feet. Also, one of the steps of the ladder was completely broken, making it harder for my parents to get out of the deep end. Finally, there isn't a railing to enter the pool, which can make it difficult for older folks (my parents are in their 70's) and my youngest son (just turned 2).
- There weren't a ton of shutters/blinds/window coverings on the main floor outside of the bedrooms, and because this on the golf course, at times it felt a little less private than we would have liked.
- The water pressure was less than desirable in the showers. But the showers themselves were quite nice and spacious.
- The fit and finish on everything was good but not great, but this is a rental property, so I didn't expect it to be 5 star worthy.
In the end, we would stay here again and hope that maybe they've added window coverings. :-) Enjoy this house on Hilton Head!