This is my 2nd stay within the past 3 months, in town on business. The lady at the front desk it amazing! She has womderful customer service skills, very helpful, knowledgeable and remembered me and called me by my name. Which was really cool made it personal and asked about the outcome of my last visit really nice to know that i meant that much tp het as a customer that she really did care and remembered me. In all my years 40 to be exact, ive never felt so welcomed and special as I do when i stay at the comfort inn in Conover, NC. Hospitality was awesome provided extras that i needed during my stay, flexible with me needing extra time to check out. Always a smile on her face. She is a great assset to your company and represents it very well. As the first contact when you arrive her smiling face ,warm welcome and personable personality means more to me then I can express. I def recommend this hotel, come stay the night and youll see why!!