4/10 Poor
Joshua
Traveled with partner
Apr 24, 2025
I had a mixed stay for our honeymoon, I found all the dinner and service staff really lovely and the cleaners were really good, however there is a massive negative which really ruined our stay, the air conditioning which was advertised was set to heat mode for the first 5 days of our trip… despite complaining each day and being told it will be fixed tomorrow… it was not changed to cooling mode for 5 days, this really effected our sleep as it was so hot in our roo, they would not move us to a different room and just told us to put up with it… really disappointed by this otherwise I feel it would of been a lovely stay…
Complained afterwards and was not offered any kind of compensation or refund on the stay. Also the area around is not that great I would recommend staying somewhere near chanai.
Joshua
Stayed 7 nights in Apr 2025