The Birch Hotel

3.5 star property
3.5-star hotel perfect for exploring Haywards Heath

Choose dates to view prices

Photo gallery for The Birch Hotel

Front of property
2 bars/lounges
Meeting facility
Family Room, Non Smoking (Multiple Beds) | Desk, blackout drapes, iron/ironing board, free WiFi
Property amenity

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Laundry

Explore the area

View in a map
Lewes Road, Haywards Heath, England, RH17 7SF
  • Place, Wakehurst Place
    ‪12 min drive‬
  • Place, All England Jumping Course at Hickstead
    ‪12 min drive‬
  • Place, Bluebell Railway - Sheffield Park Station
    ‪12 min drive‬
  • Airport, London (LGW-Gatwick)
    ‪23 min drive‬

Room options

Standard Room, Non Smoking (1 Double Bed)

9.0 out of 10
Wonderful
(30 reviews)
  • Sleeps 2
  • 1 Double Bed

Standard Room, Non Smoking (1 Twin Bed)

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 1
  • 1 Twin Bed

Standard Room, Non Smoking (2 Twin Beds)

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 2 Twin Beds

Standard Double Room, 1 Double Bed

7.8 out of 10
Good
(6 reviews)
  • Sleeps 2
  • 1 Double Bed

Executive Room

  • Sleeps 3
  • 1 Double Bed

Exclusive Double Room

  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Haywards Heath

City center stay.You'll find Hanbury Stadium and Ditchling Common Country Park within 3 miles (5 km) of this hotel. Haywards Heath Golf Club and Borde Hill Garden are also within 3 miles (5 km).

What's nearby

  • Ardingly Reservoir - 10 min drive - 4.6 miles
  • Ouse Valley Viaduct - 11 min drive - 4.4 miles
  • Wakehurst Place - 12 min drive - 7.3 miles
  • All England Jumping Course at Hickstead - 12 min drive - 7.4 miles
  • Bluebell Railway - Sheffield Park Station - 12 min drive - 6.4 miles

Getting around

  • Burgess Hill Wivelsfield Station - 6 min drive
  • Gatwick Airport (LGW) - 33 min drive

Restaurants

  • ‪Greggs - ‬13 min walk
  • ‪Costa Coffee - ‬14 min walk
  • ‪Caffè Nero - ‬14 min walk
  • ‪Orange Square - ‬3 min drive
  • ‪The Fox & Hounds - ‬18 min walk

About this property

The Birch Hotel

3.5-star hotel perfect for exploring Haywards Heath
There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. A business center and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 538 square feet (50 square meters) and includes conference space. The business-friendly The Birch Hotel also features a garden, coffee/tea in a common area, and complimentary newspapers in the lobby. Free self parking is available.

This 3.5-star Haywards Heath hotel is smoke free.

  • 1 building
  • 51 guestrooms or units
  • 2 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • 538 sq ft of conference space
  • 50 sq m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • No smoking on site
The Birch Hotel offers 51 accommodations with coffee/tea makers and hair dryers. 26-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries.

This Haywards Heath hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 10 per person
  • 2 bars/lounges
  • 2 restaurants
  • Coffee and tea in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 26-inch flat-screen TV with premium cable/satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: GBP 15.00 per pet, per night, plus a one-time cleaning fee of GBP 10.00
  • Only dogs are allowed
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 10.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 10 per person
  • Pet fee: GBP 15.00 per pet, per night plus GBP 10.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, Barclaycard, debit cards, and cash. Noise-free guestrooms cannot be guaranteed.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Birch Hotel HAYWARDS HEATH
Best Western Birch Hotel
Best Western Birch HAYWARDS HEATH
Best Western The Birch Hotel
Best Western Birch
The Birch Hotel
The Birch Hotel Hotel
The Birch Hotel Haywards Heath
The Birch Hotel Hotel Haywards Heath
Birch Hotel Haywards Heath
Birch Haywards Heath

Frequently asked questions

How close is The Birch Hotel to the airport?

The Birch Hotel is 24.4 mi (33-min drive) away from the Gatwick Airport (LGW) airport, the closest popular airport to the property.

Does The Birch Hotel have an airport shuttle?

Airport shuttle services are not available at The Birch Hotel.

Does The Birch Hotel offer free breakfast?

Free breakfast isn’t provided at The Birch Hotel, but English breakfast is offered for a fee of GBP 10 per person. It's available on weekdays from 7 AM to 10 AM and weekends from 7:30 AM to 10:00 AM.

Is there a casino at The Birch Hotel?

No, there is no casino at this hotel.

What time is check-in at The Birch Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight.

Is there free parking at The Birch Hotel?

This hotel offers free self parking.

Does The Birch Hotel have a pool?

The Birch Hotel does not have a pool.

Does The Birch Hotel have a restaurant?

There are 2 onsite restaurants, offering options like British cuisine and garden views.

Does The Birch Hotel have a spa?

There are no spa services available at this hotel.

How close is The Birch Hotel to downtown Haywards Heath?

The Birch Hotel is 0.9 mi away from Haywards Heath.

The Birch Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 292 out of 745 reviews
Rating 8 - Good. 333 out of 745 reviews
Rating 6 - Okay. 86 out of 745 reviews
Rating 4 - Poor. 19 out of 745 reviews
Rating 2 - Terrible. 15 out of 745 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

mark

Liked: Staff & service, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Henri

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Birch Hotel Stay

Great hotel and a welcome tour down history. Nice rooms, modern renovations and has everything needed inside rooms. Luggage was carried up to room for me as staircases are quite narrow, but it's part of the old character of hotel and beautifully maintained. Staff were super friendly and helpful. I'd stay here again anytime
Stayed 1 night in Jul 2025

8/10 Good

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice friendly hotel. Pleasant stay. Nice staff, very accommodating. Would recommend
Stayed 1 night in Jul 2025

6/10 Okay

mark

Liked: Cleanliness, staff & service, room comfort
Our room was ment to have a bath it didn’t, it was really noisy compared to other stays here! There was a stain on the carpet the air con underneath the carpet was soaking wet?
Stayed 1 night in Jul 2025

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jul 2025

8/10 Good

Jo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great friendly hotel

Great family hotel , very friendly at check in and room upgraded at no extra cost with an air conditioned room .
Stayed 1 night in Jul 2025

6/10 Okay

Christopher Henry

Liked: Cleanliness, staff & service, property conditions & facilities

Hotel advertised with Restaurant but not available

During check in we were informed there was no Restaurant service although we had chosen this Hotel as it had Restaurant facilities and the listed menu suited our tastes. We attempted to get clarification of when the the Restaurant would open and it was suggested not during our 4 night stay. As can been from the attached photo only soup and sandwiches could be offered for Dinner although it was noticeable functions were catered for during our stay. We were disappointed that reception would not provide any guidance of alternative places to obtain dinner in the area. We were therefore required to look for ourselves in a unfamiliar area. Reading reviews this does not appear to be a one off experience so beware of what is offered. We believe the Hotel should have given prior warning that this service was not available.
Stayed 4 nights in Jul 2025

4/10 Poor

Kyle

Business traveler
Liked: Cleanliness
Disliked: Property conditions & facilities
Property is in a lovely location, however.., bath plug - release mechanism is faulty so unable to drain bath, air-con - sounds like a helicopter gunship, also currently no chef on site so they are unable to serve evening meals.
Stayed 2 nights in Jul 2025

6/10 Okay

MIRIAM

Traveled with family
Liked: Room comfort

Good value for what you get

Clean towels were left on floors outside rooms by cleaners whilst servicing rooms. Pleased I didn’t see this before using them! First time I’ve been asked by a cleaner if I’m leaving so that they can service my room. Normally cleaners have this information. Staff could be a little friendlier in certain areas. Breakfast ok.
Stayed 2 nights in May 2025

8/10 Good

Bartlomiej

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with comfy bed and friendly staff, the room was clean and decent size, Highly recommend
Stayed 1 night in May 2025

8/10 Good

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Andrew

Stayed 1 night in Jun 2025

8/10 Good

Lorna

Stayed 1 night in Jun 2025

8/10 Good

Johannes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had e very pleasant stay at the Birch hotel!
Stayed 1 night in May 2025

10/10 Excellent

Karen

Stayed 1 night in May 2025

8/10 Good

Christina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel
Stayed 1 night in May 2025

10/10 Excellent

Claudette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and beautiful hotel
Stayed 1 night in May 2025

10/10 Excellent

Ivana

Liked: Cleanliness, staff & service, property conditions & facilities
Typical ‘english’ old style hotel but in the best sense of meaning. Staff was amazing, very accomodating.
Stayed 1 night in May 2025

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, pleasant dining option within the hotel in quiet residential neighbourhood a few minutes’ walk away from the local hospital. Rooms were clean and well maintained. No lift to upper floor. Free parking, and reasonable value when we stayed, and the breakfast was nice (extra charge).
Stayed 1 night in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast and helpful staff
Stayed 1 night in May 2025

10/10 Excellent

Christopher

Stayed 1 night in May 2025

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Second visit, as good as the first.

Great stay again.
Stayed 2 nights in Apr 2025

8/10 Good

James

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

4/10 Poor

Michele

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Good: Room was clean, bed was comfy -slept fine. However, I wouldn't recommend unless you are in a pinch. Room (entire property) needs an upgrade, bedding and furnishings are very old and worn.
Stayed 1 night in Apr 2025