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Commercial Hay Hotel

3.0 star property
Enjoy the free WiFi at this 3-star Hay hotel

Choose dates to view prices

Photo gallery for Commercial Hay Hotel

Balcony
Staircase
Hypo-allergenic bedding, individually decorated, individually furnished
Lobby
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping

Explore the area

View in a map
199 Lachlan Street, Hay, NSW, 2711
  • Place, TAFE Riverina Institute
    ‪2 min walk‬
  • Place, Hay Library
    ‪2 min walk‬
  • Place, Hay Heritage Walk
    ‪12 min walk‬

Room options

View all photos for Budget Triple Room

Hypo-allergenic bedding, individually decorated, individually furnished

Budget Triple Room

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe King Room

Hypo-allergenic bedding, individually decorated, individually furnished

Deluxe King Room

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Budget Twin Room

Hypo-allergenic bedding, individually decorated, individually furnished

Budget Twin Room

7.4 out of 10
Good
(19 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Family Room

Hypo-allergenic bedding, individually decorated, individually furnished

Deluxe Family Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Budget Double Room

Budget Double Room | Hypo-allergenic bedding, individually decorated, individually furnished

Budget Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Two Bedroom Family

Hypo-allergenic bedding, individually decorated, individually furnished

Two Bedroom Family

7.4 out of 10
Good
(3 reviews)
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe King Balcony

Street view

Deluxe King Balcony

7.0 out of 10
Good
(11 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Triple Balcony

Hypo-allergenic bedding, individually decorated, individually furnished

Deluxe Triple Balcony

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

About the neighborhood

Hay

In Hay .With a stay at this Hay hotel, you'll be steps from TAFE Riverina Institute and Hay Library. Hay Park and Dal Wright Park are also within half a mile (1 km).

What's nearby

  • TAFE Riverina Institute - 2 min walk - 0.1 miles
  • Hay Library - 2 min walk - 0.1 miles
  • Hay Park - 3 min walk - 0.2 miles
  • Hay Heritage Walk - 12 min walk - 0.7 miles
  • Dunera Museum - 12 min walk - 0.7 miles

Restaurants

  • ‪Hay Bowling Club - ‬9 min walk
  • ‪Robertson's Hot Bread - ‬4 min walk
  • ‪Hay Services Club - ‬17 min walk
  • ‪Riverina Hotel - ‬4 min walk
  • ‪Havachat Coffee Shop - ‬4 min walk

About this property

Commercial Hay Hotel

Enjoy the free WiFi at this 3-star Hay hotel
Free breakfast is served daily. WiFi is free in public spaces. Commercial Hay Hotel also features tour/ticket assistance, a picnic area, and laundry facilities. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Hay hotel.

  • 31 guestrooms or units
  • Continental breakfast (free)
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Tour and ticket information
  • Outdoor picnic space
  • Smoking in designated areas
  • Microwave in a common area
  • Refrigerator in a common area
Commercial Hay Hotel offers 31 air-conditioned accommodations with hair dryers and complimentary toiletries. Each accommodation is individually furnished and decorated. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided once per stay.

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Property amenities

Family friendly

  • In-room microwave
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Entertainment

  • TV

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Electric kettle
  • Microwave

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out fee: AUD 20
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 7:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: AUD 20

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Commercial Hay Hotel Hay
Commercial Hay Hotel Hotel
Commercial Hay Hotel Hotel Hay

Frequently asked questions

Does Commercial Hay Hotel have an airport shuttle?

Airport shuttle services are not available at Commercial Hay Hotel.

Does Commercial Hay Hotel offer free breakfast?

Commercial Hay Hotel offers free continental breakfast every day from 8:00 AM to 10:00 AM.

Is there a casino at Commercial Hay Hotel?

No, there is no casino at this hotel.

What time is check-in at Commercial Hay Hotel?

Check-in start time: 2:00 PM; Check-in end time: 7:00 PM.

Is there free parking at Commercial Hay Hotel?

This hotel offers free self parking.

Does Commercial Hay Hotel have a pool?

Commercial Hay Hotel does not have a pool.

Does Commercial Hay Hotel have a spa?

There are no spa services available at this hotel.

How close is Commercial Hay Hotel to downtown Hay?

Commercial Hay Hotel is 0.1 mi away from Hay.

Commercial Hay Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 101 out of 319 reviews
Rating 8 - Good. 97 out of 319 reviews
Rating 6 - Okay. 61 out of 319 reviews
Rating 4 - Poor. 30 out of 319 reviews
Rating 2 - Terrible. 30 out of 319 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Philip

Liked: Cleanliness

Over haul

Room basic, bathroom OK
Stayed 1 night in Oct 2025

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities
Accommodation was good value for money.
Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Traveled with group
Easy, no hassles
Stayed 1 night in Oct 2025

8/10 Good

Lily

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Tony

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff were so pleasant and helpful upon check in and out. Doing a great job with a beautiful building
Stayed 1 night in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The car park was good
Stayed 1 night in Sep 2025

6/10 Okay

Terry

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Nothing
Stayed 1 night in Sep 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Historic accommodation Need to open the front bar for travellers
Stayed 1 night in Sep 2025

6/10 Okay

Robert

Liked: Staff & service
We have stayed here twice before and had thought it was good value for money. But our room this time was in need of some repairs and refurbishing, carpet needed replacing and plumbing required attention, but still ok for an overnight stay.
Stayed 1 night in Sep 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service
Clean rooms, friendly staff. Good for an overnight stay on the way through.
Stayed 1 night in Sep 2025

10/10 Excellent

Jamal

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are friendly and professional
Stayed 1 night in Sep 2025

10/10 Excellent

Harmanjeet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had comfortable stay. It was really easy to communicate with staff
Stayed 1 night in Jul 2025

6/10 Okay

Rhonda

Traveled with partner
Disliked: Amenities
Budget accommodation but for one night it was adequate. Comes with a minimal continental breakfast. Clean room and bed comfortable.
Stayed 1 night in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely great service great location comfortable
Stayed 1 night in Sep 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Andrew

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely clean hotel…definitely visit if you love signs everywhere telling you what you can and can’t do and where you can and can’t go.
Stayed 1 night in Sep 2025

8/10 Good

Brian, Horsham

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an old property and it has seen better days. Having said that it was clean and tidy at a reasonable price. The breakfast was good and we felt safe and secure.
Stayed 1 night in Aug 2025

8/10 Good

Grant

Stayed 1 night in Aug 2025

8/10 Good

Alan

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Isaac

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty disappointed really
Stayed 1 night in Aug 2025

10/10 Excellent

Flordalin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy and satisfied

Very friendly staff and comfortable bed
Stayed 2 nights in Aug 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities

Good cheap stay

Good stay. Cheap accommo. Clean place. Good location
Stayed 1 night in Aug 2025

8/10 Good

Gary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to access. Close to shops. Secure
Stayed 1 night in Aug 2025

10/10 Excellent

Kazim Hussain

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 1 night in Aug 2025

6/10 Okay

Marie

Disliked: Staff & service, amenities
Requiresca Receptionist .
Stayed 1 night in Aug 2025