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The Swan Hotel

3.0 star property
Enjoy the free WiFi at this 3-star Harleston hotel

Choose dates to view prices

Photo gallery for The Swan Hotel

Exterior
Four poster double ensuite | Iron/ironing board, free WiFi
Breakfast, lunch and dinner served
Double Room, Ensuite | Iron/ironing board, free WiFi
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

Map
The Thoroughfare, Harleston, England, IP20 9AS
  • Harleston Recreation Park
    ‪6 min walk‬
  • Norfolk and Suffolk Aviation Museum
    ‪7 min drive‬
  • Carrow Road
    ‪25 min drive‬
  • Norwich (NWI-Norwich Intl.)
    ‪47 min drive‬

Room options

View all photos for Twin Room, Ensuite

Twin Room, Ensuite | Iron/ironing board, free WiFi

Twin Room, Ensuite

  • Sleeps 2
  • 4 Twin Beds OR 2 Twin Beds

Twin Room (Ensuite with Bath)

  • Sleeps 2
  • 1 Double Bed

Family Quadruple Room (Ensuite)

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Double Room, Ensuite

Double Room, Ensuite | Iron/ironing board, free WiFi

Double Room, Ensuite

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Iron/ironing board, free WiFi

Standard Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Four poster double ensuite

Four poster double ensuite | Iron/ironing board, free WiFi

Four poster double ensuite

  • Sleeps 2
  • 2 Double Sofa Beds

View all photos for Family Room, Ensuite

Family Room, Ensuite | Iron/ironing board, free WiFi

Family Room, Ensuite

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

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About the neighborhood

Harleston

In Harleston .With a stay at this Harleston hotel, you'll be steps from King George's Hall & Museum and a 5-minute walk from Harleston Library. Also, Harleston Recreation Park is within half a mile (1 km) and Ocean Pit is within 2 miles (3 km).

What's nearby

  • Harleston Recreation Park - 6 min walk - 0.4 miles
  • Norfolk and Suffolk Aviation Museum - 7 min drive - 5.2 miles
  • University of East Anglia - 24 min drive - 18.1 miles
  • Carrow Road - 25 min drive - 19.6 miles
  • Southwold Beach - 46 min drive - 24.3 miles

Getting around

  • Diss Station - 17 min drive
  • Norwich (NWI-Norwich Intl.) - 47 min drive

Restaurants

  • ‪The Swan - ‬11 min drive
  • ‪Fox & Goose - ‬8 min drive
  • ‪The Cap - ‬1 min walk
  • ‪Earsham Wetland Centre - ‬7 min drive
  • ‪Queens Head - ‬8 min drive

About this property

The Swan Hotel

Enjoy the free WiFi at this 3-star Harleston hotel
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The Swan Hotel also features a garden and a porter. Free self parking is available.

This 3-star Harleston hotel is smoke free.

  • 14 guestrooms or units
  • 3 levels
  • Meeting rooms
  • Front desk (24 hours)
  • Storage area for luggage
  • Garden
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Swan Hotel offers 14 accommodations with DVD players and coffee/tea makers. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Languages

English, French, Polish

Property amenities

Family friendly

  • DVD player

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Room amenities

Entertainment

  • DVD player
  • TV

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 9 PM

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club.

Property is also known as

Swan Harleston
Swan Hotel Harleston
Swan Hotel Harleston
Swan Harleston
Hotel The Swan Hotel Harleston
Harleston The Swan Hotel Hotel
The Swan Hotel Harleston
Swan Hotel
Swan
Hotel The Swan Hotel
The Swan Hotel Hotel
The Swan Hotel Harleston
The Swan Hotel Hotel Harleston

Frequently asked questions

How close is The Swan Hotel to the airport?

The Swan Hotel is 30.5 mi (47-min drive) away from the Norwich (NWI-Norwich Intl.) airport, the closest popular airport to the property.

Does The Swan Hotel have an airport shuttle?

Airport shuttle services are not available at The Swan Hotel.

Does The Swan Hotel offer free breakfast?

The Swan Hotel does not offer free breakfast.

Is there a casino at The Swan Hotel?

No, there is no casino at this hotel.

What time is check-in at The Swan Hotel?

Check-in start time: 2 PM; Check-in end time: 9 PM.

Is there free parking at The Swan Hotel?

This hotel offers free self parking.

Does The Swan Hotel have a pool?

The Swan Hotel does not have a pool.

Does The Swan Hotel have a restaurant?

Yes, there is a restaurant on site.

Does The Swan Hotel have a spa?

There are no spa services available at this hotel.

How close is The Swan Hotel to downtown Harleston?

The Swan Hotel is 0.3 mi away from Harleston.

The Swan Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 9 out of 39 reviews
Rating 8 - Good. 15 out of 39 reviews
Rating 6 - Okay. 12 out of 39 reviews
Rating 4 - Poor. 1 out of 39 reviews
Rating 2 - Terrible. 2 out of 39 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Not recommended!

The hotel is old as England. Some of the wooden beams in the ceilings are going to collaps some time soon: there are so many worm holes in them, it's hard to believe they still hold up. The shower is an every day adventure: do I get hot water today? Does the temperature change from ice cold to burning hot in a blink of an eye? Does another guest drain his bath tub and I get the water fed back into mine?! The place is very typical british, but it is very run down. Service is fair at best.
Stayed 1 night in Jun 2019

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, room comfort

Swan Harleston

It is a very old building and as such it does not have the pristine condition that more modern hotels.provide. However it has character, history and the staff work hard to help in any way that they can. The breakfast is highly recommended and the bar is busy and lively. Good value and great service.
Stayed 1 night in Jun 2019

8/10 Good

Lucy

Liked: Cleanliness, staff & service, room comfort

Dated but comfortable

We stayed in a family room which was spacious and clean, but unbearably hot. It was 26° on the day we stayed, and because of the hotel holding a beer festival outside into the early hours of the morning, we could not open the windows as the children would not have slept. As this is an old, period property, understandably there is no air-con, but the temperature really was unbearable. The rooms are dated, and although I understand the character of the building needs to be kept, some updating would not go amiss. The bathroom in particular was probably older than I am, and the shower was poor. The beds were comfortable and clean, and there were good facilities in the room, including ironing equipment and tea/coffee making facilities. Breakfast was included and was really lovely, and we couldn't fault the service, but the room price was high for what we got, particularly with the beer festival on, which took over the whole hotel and car park. We were not notified this was happening prior to our arrival. The hotel can charge what it likes as there is little competition for family rooms in Harleston, and although I can't fault the staff and service, I do think this hotel is overpriced and in need of freshening up.
Stayed 1 night in Jun 2019

8/10 Good

Heather, San Diego

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very historical and lovely. Great huge breakfast and had a lot of character. The front desk was in the pub! Great location right downtown.
Stayed 3 nights in Mar 2019

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel 👍

Nice place to stay. Food downstairs in the Bar was delicious. Will definitely stay again
Stayed 1 night in Jan 2019

8/10 Good

Ian

Nice old hotel, lots of nice period features although at some point, doors had been replaced by rather low quality ones that detracted from the ambience. The room was ok. The bed not the largest but comfortable. The bath with overhead shower wasn’t the best, I’m still amazed that hotels still seem to think that shower curtains are still acceptable. The extractor fan wasn’t working and judging by the musty smell, this wasn’t a recent fault. I must stress though that overall the room was ok and we would stay again. Noise from outside late at night was more than I expected. If we stay again I will remember to ask for a room at the rear. Also, finding the car park is fun due to the one way system. (Hint- go almost out of town and come back down a parallel road...) Breakfast was excellent and the staff were friendly, helpful and helped make the stay quite enjoyable
Stayed 1 night in Nov 2018

8/10 Good

Robert

Liked: Staff & service, room comfort
Stayed 1 night in Oct 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Not quite as website

Not quite as pictures on website - room adjusted for our stay
Stayed 2 nights in Sep 2018

6/10 Okay

Nicola, Co Clare, Republic of Ireland.

Liked: Cleanliness, staff & service

A lovely, old fashioned hotel, privately owned.

An historic building so no mod cons in this lovely old fashioned hotel. Rooms are large and bathrooms adequate although dated. Didn't worry me at all as the staff were great (although a bit thin on the ground)! If you want a hotel were old fashioned values count this is the one for you. Situated in a lovely market town it's a gem as long as you are not looking for a modern plastic chain. The food is brilliant also.
Stayed 4 nights in Aug 2018

10/10 Excellent

Geoff, st ives cambs

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good surprise with the suite and comfort of the bed. Helpful stall and a good breakfast.
Stayed 1 night in Jul 2018

6/10 Okay

Verified traveler

Ok for an overnight stop

Nothing wrong with this hotel. Just a bit tired looking and not much to recommend it. There was a big party in thd function room and only 1 member ocf staff to do everything. I guess jt is quieter normally
Stayed 1 night in Jul 2018

10/10 Excellent

Trudi, Hampshire UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Going back again 😁

Lovely hotel, full of character including very wonky floors. Warm welcome and super helpful staff: Luke, especially is a credit to the hotel. My partner and I both said we would plan to stay again... Soon.
Stayed 1 night in Jun 2018

6/10 Okay

Steve, London

Liked: Cleanliness, staff & service

Historic old inn in the high street

We booked this hotel on the basis of it offering a family room for four at reasonable value. It is a historic old inn on the high street of a charming market town.
Stayed 1 night in Mar 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Great pub with small but clean rooms

Rooms seem to be kept clean, and beds are comfortable. Pub downstairs is great, with friendly bar staff and locals. Well looked after at breakfast time.
Stayed 1 night in Jan 2018

6/10 Okay

alan, Sussex

Liked: Staff & service
Disliked: Room comfort

Tired

The hotel is full of character but certainly shows its age. The shower in our room did not work and we were unable to switch off the radiator so it became overly hot. Very friendly staff and we had an excellent evening meal there. Was also in an excellent central location for everything we needed.
Stayed 2 nights in Oct 2017

6/10 Okay

Verified traveler

Stayed 1 night in Oct 2017

8/10 Good

David

Liked: Staff & service

Nice country hotel

The Swan oozes local charm and is good value for money. A good breakfast, great beer and the host with the most. Rooms and plumbing are very dated but that is a part of the charm, I will certainly stay again in preference to other establishments I have used in the same area.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort

nice hotel - bit tired

Nice Hotel, bit tired, very old, steeped in history, stairs not for the faint hearted as they are very wonky. staff very good, breakfast very good.

10/10 Excellent

Frederick, West Coast USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A nicely restored inn with a history

The staff is friendly and helpful. I enjoyed dining downstairs and imagining myself chugging a beer there, back in the day, sitting across from my ancestor Edward Fuller. The town is delightful. St. Mary's Church is magnificent, a legacy in my family and well worth a visit.

10/10 Excellent

Jill, Queniborough

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was great x good service x hotel could do with refurb x

8/10 Good

Irene, Northampton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Swann

Good hotel let down by breakfast staff really nice

8/10 Good

Jim, Worcester

Liked: Cleanliness, staff & service, room comfort

Work

Good place to stay nothing too fancy but great food in the Bar and made to feel very welcome

8/10 Good

Elaine, manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Attending a friend's wedding. Arrived a lot later than expected, due to weather condition. Hotel staff were very helpful and friendly. Lovely breakfast. Would stay again.

4/10 Poor

katie, england

Disliked: Cleanliness, staff & service, property conditions & facilities

noisey and carpet very dirty

not much sleep noisey outside people shouting andbathroom dirty smelt of blocked drains needs a bit of bleach down loo and sink loo was brown stains not clean at all

6/10 Okay

Mike, Derby

Liked: Staff & service
Disliked: Property conditions & facilities
Our arrival didn't get off to a great start. The receptionist was having a bad day and was quite surly. The rest of the staff were great, especially in the morning. This is a very old building, with plenty of character, but the room itself was very tired, especially the bathroom. Breakfast was good and the staff were friendly. Overall, given the lateness of the booking, it was reasonable value for money.