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Westlake Emerald Suites

Property class: 2.5
Hotel near Hoan Kiem Lake in Hanoi

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Photo gallery for Westlake Emerald Suites

A modern living room with a flat-screen TV, a sofa, a coffee table, and a dining area with a table and chairs.
A modern hotel room with a bed, a sofa, a glass coffee table, and a bookshelf.
A modern apartment with a kitchen, a dining area, a living room, and a balcony.
A modern hotel room with a bed, blue sofa, and a dining table.
A modern living room with a flat-screen TV, wooden flooring, and a glass coffee table.

Reviews

6.0 out of 10

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services
  • Housekeeping
  • Kitchen

Explore the area

View in a map
15 Tay Ho, Quang An, Tay Ho, Hanoi, 100000
  • Place, Syrena Shopping Center
    ‪5 min walk‬
  • Place, West Lake
    ‪5 min walk‬
  • Place, Ho Tay Water Park
    ‪12 min drive‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪29 min drive‬

Room options

View all photos for Traditional Apartment, 1 Bedroom, Bathtub

A modern living room with a sofa, a coffee table, and a TV mounted on the wall.

Traditional Apartment, 1 Bedroom, Bathtub

  • 320 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Studio, 1 Bedroom, Balcony

A modern hotel room with a bed, a blue sofa, a small table, and a wall with framed artwork.

Studio, 1 Bedroom, Balcony

  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Studio, 1 Bedroom, Bathtub, City View

A modern hotel room with a large bed, a small dining table, a TV, and a view of the city through large windows.

Deluxe Studio, 1 Bedroom, Bathtub, City View

  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Studio, 1 Bedroom, Terrace

A modern hotel room with a bed, a sofa, a glass coffee table, and a bookshelf.

Studio, 1 Bedroom, Terrace

  • City view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Grand Studio, 1 Bedroom, Bathtub, City View

A modern hotel room with a large window, a sofa, a dining table, and a bed.

Grand Studio, 1 Bedroom, Bathtub, City View

  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Panoramic Apartment

A modern living room with a grey sofa, a round marble table, a bean bag, and a large TV on the wall.

Panoramic Apartment

  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for City Apartment

A modern living room with a grey sofa, a coffee table with a decorative item, a large abstract painting, and a kitchen area with wooden cabinets and a washing machine.

City Apartment

  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Standard Apartment, 1 Bedroom, Bathtub

A modern hotel room with a bed, a blue sofa, a small dining table, and a fan.

Standard Apartment, 1 Bedroom, Bathtub

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

About the neighborhood

Hanoi

City center stay.Within a 10-minute walk of the hotel, you'll find West Lake and Syrena Shopping Center. Ho Tay Water Park and Trinh Cong Son Walking Street are also within 2 miles (3 km).

What's nearby

  • Syrena Shopping Center - 5 min walk - 0.3 miles
  • West Lake - 5 min walk - 0.3 miles
  • Trinh Cong Son Walking Street - 6 min drive - 1.2 miles
  • Lotte Mall Tay Ho - 8 min drive - 1.9 miles
  • Ho Tay Water Park - 12 min drive - 1.2 miles

Getting around

  • Cát Linh Station - 7 min drive
  • Hanoi Long Bien Station - 11 min drive
  • Noi Bai Intl. Airport (HAN) - 27 min drive

Restaurants

  • ‪Maison de Tet decor - ‬5 min walk
  • ‪Maii Bistro - ‬2 min walk
  • ‪Milk & Honey - ‬2 min walk
  • ‪Hanoi Sandwich House - ‬2 min walk
  • ‪anh phuong cafe - ‬5 min walk

About this property

Westlake Emerald Suites

Hotel near Hoan Kiem Lake in Hanoi
As a guest of Westlake Emerald Suites, you'll find multilingual staff, concierge services, and express check-in. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Westlake Emerald Suites also features express check-out and a front-desk safe. For a fee, parking is available.

Smoking is allowed in designated areas at this Hanoi hotel.

  • 30 guestrooms or units
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Pool or billiards table
  • Computer for guest use
  • Smoking in designated areas
  • Lockers available
Westlake Emerald Suites offers 30 air-conditioned accommodations with fireplaces and safes. These individually decorated and furnished accommodations have separate sitting areas. Beds feature down comforters and premium bedding. 50-inch LCD televisions come with premium cable channels. Kitchenettes offer full-sized refrigerators/freezers, stovetops, separate dining areas, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, slippers, designer toiletries, and bidets.

This Hanoi hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and rice cookers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • Separate in-room dining area
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking available (VND 120,000 per day)
  • Valet parking on site (VND 120,000 per day)

Things to do

  • Billiards/pool table

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Low-height electrical outlets in bathroom
  • No elevator
  • Tile flooring in room
  • Visual fire alarm

Room amenities

Entertainment

  • 50-inch LCD TV with premium cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Freezer
  • Full-sized refrigerator/freezer
  • Ice maker
  • Kitchenette
  • Oven
  • Paper towels
  • Rice cooker
  • Separate dining area
  • Spices
  • Stovetop

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Fireplace
  • Individually decorated
  • Individually furnished
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Information provided by the property may be translated using automated translation tools

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

  • American Express
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: VND 120000 per day
  • Nearby parking fee: VND 120000 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, JCB International, Union Pay, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation.

Property is also known as

Westlake Emerald Suites Hotel
Westlake Emerald Suites Hanoi
Westlake Emerald Suites Hotel Hanoi

Frequently asked questions

How close is Westlake Emerald Suites to the airport?

Westlake Emerald Suites is 12.8 mi (27-min drive) away from the Noi Bai Intl. Airport (HAN) airport, the closest popular airport to the property.

How much does it cost to stay at Westlake Emerald Suites?

As of Nov 11, 2026, prices found for a 1-night stay for 2 adults at Westlake Emerald Suites on Nov 15, 2026 start from $24, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Westlake Emerald Suites have an airport shuttle?

Airport shuttle services are not available at Westlake Emerald Suites.

Does Westlake Emerald Suites offer free breakfast?

Westlake Emerald Suites does not offer free breakfast.

Is there a casino at Westlake Emerald Suites?

No, there is no casino at this hotel.

What time is check-in at Westlake Emerald Suites?

Check-in start time: 2:00 PM; Check-in end time: anytime.

Is there free parking at Westlake Emerald Suites?

Free parking is not available at this hotel. Valet parking is available for VND 120000 per day.

Does Westlake Emerald Suites have a pool?

Westlake Emerald Suites does not have a pool.

Does Westlake Emerald Suites have a spa?

There are no spa services available at this hotel.

How close is Westlake Emerald Suites to downtown Hanoi?

Westlake Emerald Suites is 3.2 mi away from Hanoi.

Westlake Emerald Suites Reviews

Reviews

6.0
Rating 10 - Excellent. 1 out of 3 reviews
Rating 8 - Good. 0 out of 3 reviews
Rating 6 - Okay. 1 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 1 out of 3 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quite place, good hot water, cold air conditioning, staffs are friendly and helpful.
Stayed 7 nights in Oct 2025
Verified review

6/10 Okay

Disliked: Amenities
It was what I needed at the time. I booked for three days, but I only stayed one day. The bathtub shower situation was just not good. Other than that. It was one of the better rooms I’ve stayed in here in Hanoi.
Stayed 3 nights in Oct 2026
Verified review

2/10 Terrible

Stayed 3 nights in Sep 2023