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The Oriental Jade Hotel

5.0 star property
5-star luxury hotel near Hoan Kiem Lake

Choose dates to view prices

Photo gallery for The Oriental Jade Hotel

Lake
Hydromassage showerhead, designer toiletries, hair dryer, bathrobes
Poolside bar
Lobby sitting area
View from room

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar

Explore the area

Map
No. 92-94 Hang Trong Str., Hoan Kiem, Hanoi, Hanoi, 10000
  • Hoan Kiem Lake
    ‪2 min walk‬
  • St. Joseph's Cathedral of Hanoi
    ‪3 min walk‬
  • Thang Long Water Puppet Theatre
    ‪5 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪26 min drive‬

Room options

View all photos for Oriental Pearl Twin

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Oriental Pearl Twin

7.8 out of 10
Good
(8 reviews)
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Oriental Emerald

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Oriental Emerald

9.2 out of 10
Wonderful
(12 reviews)
  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Diamond Church View

Diamond Church View | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Diamond Church View

8.0 out of 10
Very good
(4 reviews)
  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Sapphire Old Quarter View

Sapphire Old Quarter View | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Sapphire Old Quarter View

8.6 out of 10
Excellent
(8 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Oriental Jade Terrace City View

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Oriental Jade Terrace City View

10.0 out of 10
Exceptional
(1 review)
  • 807 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Ruby City View

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Ruby City View

8.0 out of 10
Very good
(1 review)
  • 377 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Gem Suite Lake View

Gem Suite Lake View | Living room | 43-inch flat-screen TV with cable channels, TV

Gem Suite Lake View

  • 700 sq ft
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Sapphire Twin Old Quarter View

Sapphire Twin Old Quarter View | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Sapphire Twin Old Quarter View

8.4 out of 10
Very good
(5 reviews)
  • 301 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Pearl Connecting

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Pearl Connecting

10.0 out of 10
Exceptional
(2 reviews)
  • 646 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Emerald Connecting

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Emerald Connecting

  • 700 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for O'Presidential Suite Lake View

O'Presidential Suite Lake View | View from room

O'Presidential Suite Lake View

  • 1615 sq ft
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Oriental Emerald Twin

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Oriental Emerald Twin

8.8 out of 10
Excellent
(3 reviews)
  • 280 sq ft
  • Sleeps 3
  • 2 Twin Beds

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Sofitel Legend Metropole Hanoi

Old Quarter
  • Pool
  • Hot Tub
  • Spa
  • Free WiFi
4.8 out of 5, Exceptional, 1,002 reviews
The price is $254
$231 nightly
$254 total
Total includes taxes and fees
Jul 1 - Jul 2
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About the neighborhood

Hanoi

Heart of Hanoi.A stay at this Old Quarter hotel places you steps from St. Joseph's Cathedral of Hanoi and within a 5-minute walk of Hoan Kiem Lake. Thang Long Water Puppet Theatre and Dong Xuan Market are also within half a mile (1 km).

What's nearby

  • Hoan Kiem Lake - 2 min walk - 0.1 miles
  • St. Joseph's Cathedral of Hanoi - 3 min walk - 0.2 miles
  • Thang Long Water Puppet Theatre - 5 min walk - 0.3 miles
  • Dong Xuan Market - 12 min walk - 0.7 miles
  • Hanoi Opera House - 13 min walk - 0.7 miles

Getting around

  • Hanoi Long Bien Station - 18 min walk
  • Noi Bai Intl. Airport (HAN) - 43 min drive

Restaurants

  • ‪Nhà Hàng Huyền Hương - ‬1 min walk
  • ‪Starbucks Reserve - ‬1 min walk
  • ‪Polite & Co - ‬1 min walk
  • ‪Càfê RuNam - ‬2 min walk
  • Pepperonis

About this property

The Oriental Jade Hotel

5-star luxury hotel near Hoan Kiem Lake
The Oriental Jade Hotel offers its guests a full-service spa, an outdoor pool, and a fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and 2 meeting rooms. A children's pool, spa services, and a terrace are also featured at the luxury The Oriental Jade Hotel. A shuttle from the airport to the hotel (available 24 hours) is available for a fee.

This 5-star Hanoi hotel is smoke free.

  • 1 building
  • 120 guestrooms or units
  • 12 levels
  • Built in 2019
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
The Oriental Jade Hotel offers 120 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 43-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and complimentary toiletries. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

O' Signature Spa has 5 treatment rooms including rooms for couples. Services include hot stone massages, Thai massages, facials, and body scrubs. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Languages

English, Vietnamese

Similar properties

Front of property

GRAND HOTEL du LAC Hanoi

  • Pool
  • Breakfast included
  • Spa
  • Free WiFi
4.9 out of 5, Exceptional, 461 reviews
$90 nightly
The price is $99
Jul 15 - Jul 16
Total includes taxes and fees
GRAND HOTEL du LAC Hanoi

Property amenities

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour airport pick-up shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: VND 600,000 for adults and VND 600,000 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Elevator (39 inch wide door)
  • Low-height electrical outlets in bathroom
  • Magnifying mirror
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

Room amenities

Entertainment

  • 43-inch flat-screen TV with cable channels

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service
  • Meal delivery service

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Oriental Jade Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 1200000.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately VND 600000 for adults and VND 600000 for children
  • Airport shuttle fee: VND 634500 per vehicle (maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 1200000.0 per night
  • Bed sheets available for a fee (or guests may bring their own)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - 0106639879
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. The tax ID number is 0106639879. This property accepts Visa, Mastercard, Discover, JCB International, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Oriental Jade Hotel Hanoi
Oriental Jade Hotel
Oriental Jade Hanoi
Hotel The Oriental Jade Hotel Hanoi
Hanoi The Oriental Jade Hotel Hotel
Hotel The Oriental Jade Hotel
The Oriental Jade Hotel Hanoi
Oriental Jade
The Oriental Jade Hotel Hotel
The Oriental Jade Hotel Hanoi
The Oriental Jade Hotel Hotel Hanoi

Frequently asked questions

How close is The Oriental Jade Hotel to the airport?

The Oriental Jade Hotel is 16.5 mi (43-min drive) away from the Noi Bai Intl. Airport (HAN) airport, the closest popular airport to the property.

Does The Oriental Jade Hotel have an airport shuttle?

The Oriental Jade Hotel offers a shuttle from the airport to the hotel 24 hours a day, on request, for a charge of VND 634500 per vehicle.

Does The Oriental Jade Hotel offer free breakfast?

Free breakfast isn’t provided at The Oriental Jade Hotel, but buffet breakfast is offered for a fee of VND 600000 for adults and VND 600000 for children. It's available every day from 6:30 AM to 10:00 AM.

Is there a casino at The Oriental Jade Hotel?

No, there is no casino at this hotel.

What time is check-in at The Oriental Jade Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at The Oriental Jade Hotel?

Free parking is not available at this hotel.

Does The Oriental Jade Hotel have a pool?

The Oriental Jade Hotel features an outdoor pool and a children's pool.

Does The Oriental Jade Hotel have a restaurant?

Yes, there is a restaurant on site.

Does The Oriental Jade Hotel have a spa?

Pamper yourself with a day at O' Signature Spa, where you can enjoy body scrubs, facials, and hot stone massages.

How close is The Oriental Jade Hotel to downtown Hanoi?

The Oriental Jade Hotel is 0.8 mi away from Hanoi.

The Oriental Jade Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 879 out of 1005 reviews
Rating 8 - Good. 93 out of 1005 reviews
Rating 6 - Okay. 16 out of 1005 reviews
Rating 4 - Poor. 9 out of 1005 reviews
Rating 2 - Terrible. 8 out of 1005 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Erin, Colorado Springs

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and care provided is exceptional. Definitely stay here for your visit to Hanoi.
Stayed 2 nights in Apr 2025

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Rosa

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Christian

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic hotel where staff goes above and beyond. From A to Z excellent all round.
Stayed 2 nights in Mar 2025

10/10 Excellent

Shane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this hotel at the beginning and at the end of our trip, two nights each time, both were absolutely fantastic! The rooms are clean. Staff is exceptional and the spa is wonderful! Would highly recommend!
Stayed 2 nights in Mar 2025

10/10 Excellent

Michelle

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Lee

Stayed 4 nights in Feb 2025

10/10 Excellent

Rosemary, edinburgh

Liked: Cleanliness, amenities, property conditions & facilities
Great location with wonderful rooftop view of the lake Liz was super helpful with ideas of where to go and Nancy organised the transfer of our luggage to our other hotel and complementary airport transfers This hotel goes above and beyond Enjoy!
Stayed 1 night in Mar 2025

8/10 Good

Miles, Vallejo

Stayed 3 nights in Mar 2025

10/10 Excellent

Antonina

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Colby

Stayed 4 nights in Mar 2025

10/10 Excellent

Crystal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I had the pleasure of staying at the Oriental Jade Hotel in Hanoi, and it absolutely exceeded all expectations! The hotel itself is beautiful, with a perfect blend of modern elegance and local charm. What truly made the experience exceptional, though, was the staff. They were incredibly friendly and attentive, always going above and beyond to make our stay memorable. One night, when we were headed out for a late dinner, a staff member even walked us all the way to the restaurant—such a thoughtful touch! The food suggestions provided by the staff were spot-on, and every meal we had was delicious. I also have to mention the coffee class the hotel organized—it was an unforgettable experience that added a unique local flavor to our trip. Overall, I highly recommend Oriental Jade Hotel to anyone visiting Hanoi. It's an exceptional place to stay with outstanding service and experiences!
Stayed 2 nights in Mar 2025

10/10 Excellent

Melanie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with amazing staff! Very convenient location as well, walkable to many shops/restaurants! Would definitely stay here again!
Stayed 1 night in Feb 2025

10/10 Excellent

Shaun

Stayed 8 nights in Feb 2025

10/10 Excellent

Howard, Hudson

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel: big bright lobby, friendly capable staff, lovely rooms, nice gym and rooftop pool. The restaurant was excellent, and the included breakfast was fantastic. The location is perfect.
Stayed 4 nights in Mar 2025

10/10 Excellent

Roger

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing. Efficient, competent andver friendly. The hotel was flawless.
Stayed 9 nights in Feb 2025

10/10 Excellent

Nishant

Stayed 2 nights in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brian Do general manager treated me like a king. Great job to all the staff
Stayed 1 night in Feb 2025

10/10 Excellent

Yan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and service
Stayed 2 nights in Feb 2025

10/10 Excellent

GEOFFREY

Stayed 3 nights in Feb 2025

10/10 Excellent

marilyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room and breakfast. Staff very helpful.
Stayed 1 night in Feb 2025

10/10 Excellent

Julio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very well maintained, super clean and friendly staff
Stayed 3 nights in Feb 2025

10/10 Excellent

Kimberly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing, very accommodating helpful with questions. They went above in service. Breakfast is delicious, walking distance to everything in Old Quarter.
Stayed 2 nights in Feb 2025

10/10 Excellent

Edgardo

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent costomer services. Bathtub needs improvement. Unsafe for older people and floods the bathroom floor
Stayed 3 nights in Feb 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The services was super nice from the receptionist to servers, bellboy, masseuses, everyone was so nice. The buffet has a lot of options and it was very good. The only issue was the bathroom was so high and it was scary to get in. However Brian the manager mentioned that other room has additional showered beside the bathroom and they have plans to remodel. Brian was so nice to offer us a free transportation from hotel to airport due to our inconvenience of bathroom.
Stayed 2 nights in Feb 2025